COMPUWORK USER MANUAL
COMPUWORK MANUAL
1/1/93
^4,3,65
WORD PROCESSING
Word Processing Introduction.....................................5.1.1
Entering Salutations.............................................5.2.1
Creating a New Letter............................................5.3.1
Update a Letter..................................................5.4.1
Individual Letter Addressing.....................................5.5.1
Letter Addressing from Client Services...........................5.6.1
Letter Addressing from Stored Addresses..........................5.7.1
Letter Addressing from Profiling.................................5.8.1
Printing Letters Requested from Other Files (Automatic Notice)...5.9.1
Delete or List Letters Stored Under Automatic Notice Printing...5.10.1
Changing the Printing Format of Letters.........................5.11.1
Storing Print Format Changes Within a Letter....................5.12.1
Sequence of Letters.............................................5.13.1
Print a Listing of Letters Stored in Word Processing............5.14.1
Delete Letters Stored in Word Processing........................5.15.1
The Compuwork Typewriter (Direct Type)..........................5.16.1
Summary of Commands.............................................5.17.1
Tab Setting.....................................................5.18.1
Dictionary......................................................5.19.1
Print Command DATA SOUTH PRINTER ONLY...........................5.20.1
Print Command C ITOH 815 PRINTER ONLY...........................5.20.1
MVR Requests....................................................5.21.1
Easylink Batch..................................................5.22.1
Create a Custom Form............................................5.23.1
Mail Distribution...............................................5.24.1
On-Line Compuwork Manual........................................5.25.1
KYOCERA Laser Printing..........................................5.26.1
Shortcuts/Help Screens..........................................5.27.1
5.1.
COMPUWORK MANUAL
1/1/93
WORD PROCESSING
Welcome to your COMPUWORK Word Processor. This section will help
you get acquainted with word processing and allow you to input a
practice letter.
COMPUWORK Word Processing was designed to allow you to easily type
any kind of letter, document, or memo. COMPUWORK offers all the
features of an advanced electric typewriter, plus many features not
found on any typewriter. Even though your keyboard looks very much
like a typewriter, COMPUWORK allows you to do much more...
You can make changes, insertions, or deletions at any time.
You can move words, sentences, or paragraphs from one location to
another.
You can prepare individualized letters to be used on either a mass
mailing basis or an individual basis.
You can store letters for future use.
Each letter will be an original and not a carbon copy.
On the next pages you will actually be typing a practice letter. We
will be purposely making errors, so that you can see how easily
corrections are made using your COMPUWORK Word Processor. The
first thing you need to do is sit comfortably at one of your
terminals, have fun and enjoy your trip through COMPUWORK Word
Processing.
5.2.
COMPUWORK MANUAL
1/1/93
ENTERING SALUTATIONS
Compuwork has developed codes for entering salutations which will save
time and key strokes. These codes can be used whenever you are asked
to enter a salutation, such as: setting up clients, in call records,
in print a letter, and whenever you answer yes to to send a letter.
The codes are as follows and the formula is listed below...
0 for Dear
1 for Dear Mr.
2 for Dear Mrs.
3 for Dear Ms.
4 for Dear Sir:
5 for Dear Madam:
6 for Dear Gentlemen:
7 for Dear Ladies:
8 for Dear Mr. & Mrs.
9 for Dear Miss
The formula to enter for a salutation field is:
For Dear John, enter 0John.
For Dear Mr. Doe, enter 1Doe.
For Dear Ladies:, enter only a 7.
NOTE: DO NOT space between the number code and the name.
DO NOT enter colons after the salutation.
CHANGING SALUTATIONS
To change the meanings of salutation codes 0-9 follow the instructions
below.................
From the Main Menu....
5 Word Processing
5 Print a Letter
13 Change Setup
10 Change Salutations
Salutations will be listed and you will receive the prompt:
Your choice (exit = -1)? Enter the number of the salutation you
want to change and then hit return.
NP
"Old salutation meaning" New Value? Enter the new meaning for the
salutation code you just chose. Hit return. Your code should now show
with the new meaning. Continue answering these two prompts as many
times as needed until all salutations are like your agency wants them.
To exit, enter a minus one (-1) at the "New Value" prompt. Press
return at the Change #? prompt. When you exit the Setup menu your
changes will be saved for future use.
5.3.
COMPUWORK MANUAL
1/1/93
CREATING A NEW LETTER
Choose 5 (Word Processing) from your Main Menu and hit return.
Enter your password and return.
Choose 1 (Letter Generation and Update)
Letter #? Enter L01050 and return. What you just did was issue
this letter a file number, so you can have access to this letter again
if needed. The "L" stands for the word letter and should always be a
capital L, the "010" is a NUMBER allowing us to enter 1000 characters
(approximately 20 lines), the "50" stands for a unique letter NUMBER
and this number should not be issued to another "L01" letter.
(NOTE: For instruction on locating an available letter number, see
your manual section beginning on page 5.14.1 Print a Listing of
Stored Letters.)
Suggestion: After you create a new letter, print a copy for yourself
to keep in a letter file, in letter number and/or alpha order.
NOTE: Never use letter numbers L01001
thru L01020, these numbers are
reserved for Compuwork to perform
special fuctions. Also, reserve
letter number L01050 for practice.
Before we start input, remember this is a practice letter. If you
make an error you can hit your delete key to back up. The delete key
will erase characters as you back up allowing you to re-enter. If you
are unable to correct don't worry, we will be going back into the
letter to learn correction procedures.
Choose 3 (Input a New Letter)
Letter ID? Give this letter an ID (or title). Enter AUTOMOBILE
CANCELLATION and return. The title you select should be one to help
you recognize the the letter for future use.
Employee #? Enter an employee number. This number would be your
administrator number, producer number, or employee number. If you
do not know your number enter any three digit number, such as 000 and
return.
Letter Code ? You will be asked to enter a letter code number.
The letter code is a 4 digit code designed for automatic notice
printing, so you are able to store printing set ups within the letter
to avoid changing the format before printing. NOTE: Automatic notice
printing is the area letters are stored for printing when asked if you
want to send a letter under Management, Marketing, or Client Services.
To print a standard letter just return through this prompt.
NP
When entering letters to be used under other menu selections, you
may utilize the following codes. They will save you time.
The first digit in the code is for which printer you wish to have
the letter printed on...
MUST HAVE TWO PRINTERS FOR STEPS 1,3 AND 4. ONLY THE SECOND STEP CAN
BE USED WITH A MANNESMANN TALLY.
0 = Allows you to set up print at the time of printing.
1 = Print on the first printer.
2 = Print on the second printer.
The second digit is for the form length to be used...
1 = 11 inches, standard stationery size.
2 = 7 inches, standard memo size.
3 = 5 1/2 inches, memo size.
The third digit is for the type of stationary you will be using...
0 = Allows you to select at the time of printing.
1 = Plain paper, no letterhead.
2 = Letterhead stationery.
3 = Plain Sheet.
4 = Sheet, Letterhead
5 = Trans-o-gram.
The fourth digit is for the type of letter entered...
1 = A report with no heading or closing information.
2 = Use the standard letter format.
Most commonly used codes are:
0000 = 8 1/2 x 11
0200 = memo
0350 = trans-o-gram
For our practice letter, enter 0000.
Date ? Enter the date the letter is being input. This is for your
reference only. This date will not print out on your letter.
For Employee ? If the letter is entered for another employee you
may enter that person's number. If not just hit return.
Code 1? You may enter a 9 at this prompt to keep someone else from
accidentally deleting your letter. We will return at this prompt
because we are entering a practice letter only.
NP
Passwd? May be used for individualized passwords. Enter any set of
alpha characters you want to be your password or just press return.
Width ? Enter the width desired for this letter. The standard
width is 70 characters per line. If needed, you can change the width
or characters per line, anywhere from 20 to 70, by entering the number
desired here. DO NOT exceed 70 characters per line.
For our practice letter, hit return only to skip this option.
Tab ? Enter tab spaces needed. This option is useful for letter
indentation and to set up a column. If a 5 is entered here, each time
you enter "T" and return at the beginning of a line, you will move
over five spaces.
For our practice letter, hit return only to skip this option.
There should be a 1 appearing. This 1 stands for your first line, and
you are now ready to input. At this time you need to enter "RE:
Automobile Insurance" and return. ALWAYS REMEMBER, this first line
is reserved for a subject line or "in regards to" line. The computer
will automatically insert this line in the appropriate place on your
letter (under the addressee lines). NEVER use the first line unless
you want to enter a subject; if no subject is needed hit return and
you will skip this line and go to the next line.
You should now have your second line appearing and we are ready to
input the body of our letter. When you get to the end of a line, hit
return. In order to skip a line between paragraphs, hit return. Type
exactly as follows...
I have received a notice of cancellation from your insurance
company, due to non-payment of your homeowner policy.
It has been a pleasure doing business with you.
As we know it is a Georgia law each homeowner must be insured
and the penalty could be a revocation of your drivers license.
Please don't hesitate to call if we can be of any assistance.
To end your letter you need to be at the beginning of a line, enter
an * and hit return.
Update ? You are asked do you want to update (or make
corrections). Enter a Q and return (Q for quit). Before we make
corrections, let's store the letter as is.
OK (n,c,id,p,r,l)? You should now have appearing on the screen how
many characters are in your letter (remember we can enter up to 1000
characters by choosing a letter number of "L010"), your letter number
and how many lines were used. The OK question is very important.
Explanation as follows...
NP
"N" means no this letter is not OK, do not store. About the only
time you would want to use this is after you store a letter and go
back to update and happen to make an error and don't want to store
your update. Your original letter will still be intact and you can go
back into the letter with another update.
"C" means change the letter number. You would use this option if
you went to store a letter and received a message of TOO LARGE ?.
This message means your letter has too many characters for the Letter
number you chose. You would need to change to a larger letter file
number. For example, if the letter we entered turned out to be 1025
characters we would possibly change our letter number to L02050. The
third character, "2", is the secret that will allow us to store up to
2000 characters. Be careful when using this selection. It will store
over the top of any letter even letters that have a 9 in the Code 1
field.
"ID" allows you to change the letter title, employee #, Letter
code, Date, For employee, Code 1, or Code 2 fields.
"P" will give you a printed copy of the letter as is. If you
choose to print, you will be asked, Printer (1-X)?. Enter the
printer number and press return.
"R" will return you to the letter to continue updating.
"L" will access the List ID's File. See page 5.14.1 for further
information.
If you hit return only at the storage message, this means the letter
is correct and will store the letter for future use.
We need to store our practice letter, so hit return now.
Letter #? If you hit return you will go back to the main menu.
We would like to print a rough draft. Enter L01050 and hit return.
Choose 2 (Rough Draft).
NOTE: This option will allow you to print laser commands as entered
without the laser acting on them. This is the only way for you to get
a rough draft from the laser.
Printer (1-X)? Choose printer and press return.
NP
Letter #? Press return only.
Choose 1 (Menu) and hit return. Turn to the next pages to discover
how easy it is to update or make corrections.
Refer to page 5.17.1 through 5.17.7 to learn how to tab, indent, add
whole paragraphs, and much more.
Extremely large letters may be created using several letters
tied together in a particular order. Refer to page 5.13.1 for
instructions.
To save a letter immediately while under update, enter the word
SAVE at the update command.
Type in the word UNDO at the update prompt to return a letter to
the way it was at the last time you saved it. You could use this
command if you made changes to a letter after you had saved it and you
were not happy with the outcome.
Note: The two previous update commands will appear strange on
screen: s?ave u?ndo
To go directly from updating your letter into printing your letter,
enter a Z at the update prompt. This will take you to the Input
the Addressee(y)? prompt.
COMPUWORK MANUAL
1/1/93
5.4.
UPDATE A LETTER
During update always remember who is Boss, meaning the computer will
only do what YOU tell it to. The letters of the alphabet command the
computer to do different things, such as: a C means to change
information. If you hit an incorrect command, such as a D instead of
a C, directly after the question mark enter a backward slash and hit
return.
Choose 5 (Word Processing) from Main Menu.
Enter your password and hit return.
Choose 1 (Letter Generation and Update).
Letter #? Enter your letter number L01050.
Choose 4 (Update).
You are now viewing your practice letter. We are going to be making
several changes to show you how easy it is to use the COMPUWORK
Word Processing.
Update ? Your cursor is waiting on an update command. The first
command will be a mass change, changing the words homeowner to
read automobile. Next to Update enter a C, immediately after enter
exactly as follows: /homeowner/automobile/ and press return. (The
slashes are very important; they tell the computer the information in
the first block needs to be changed to read as the information
appearing in the second block.)
You want to be cautious of mass changes; let's demonstrate why. Enter
a C. Enter /I/We/ and hit return. Notice in line number 6 you changed
your It to Wet.
You will now learn how to make individual line changes. Enter a
C. Enter /Wet/It/5 and hit return. Notice an individual line change
is much quicker than a mass change. See if you can correct line
number 1.
Let's move lines around. Next to Update enter an M. Enter 6 9 3
and hit return. The spaces between 6 and 9, and 3 are important. They
told the computer to move lines 6 through 9 after line number 3. Enter
an L and hit return. This tells the computer to list your corrected
information.
If you have a need to repeat a line or lines you can do so. Enter
an R. Enter 4 7 7 and hit return. This command tells the computer to
repeat lines 4 through 7 after line number 7. Enter an L and press
return to view.
NP
Your letter doesn't look quite right; let's do a mass delete.
Enter a D. Enter 8 11 and hit return, telling the computer to delete
lines 8 through 11.
To insert a line or lines enter an I. Enter a 3 and hit return.
Your command is telling the computer you want to insert lines after
line number 3. You should now have a line number 4. Enter as
follows... The premium amount of (key a backward slash here: means to
insert information before printing) is needed within 7 days to avoid
cancellation (hit return). What do you want to enter on line number
5? We don't want to insert anymore, Enter an * and press return.
To pack a line or lines to get as much information in a line as
possible, enter a P. Enter 2 4 and hit return. When you are packing
if you have blank lines between paragraphs, the system will not pack
blank lines in order to leave this space between paragraphs.
To start entering by line again enter an X and hit return. Enter
exactly as follows... "and we are looking forward to the future."
(hit return) To end input enter an * and hit return. We need to pack
lines 10 through 11. Enter a P. Enter 10 11 and press return.
For documents or memos you may want to center a heading or line,
enter an E. Enter 11 and hit return. To make everything in a line
upper case (capital letters) enter a U. Enter 11 and hit return. To
change line 11 back to lower case (small letters), enter a V.
Enter 11 and hit return. We didn't really want to center this line;
to get it back to normal, enter a P. Enter 10 11 and press return.
The following is for Viewpoint Terminals ONLY.
To move your cursor within the letter, we will be using the keys on
the right, the home key located on the 5 and the arrow keys located on
the 2, 4, 6 and 8. Anytime you use these special keys you need to
depress your shift key. Follow the instructions below...
To move your cursor to the top of the screen, HOLD your SHIFT KEY DOWN
and HIT your HOME KEY.
To move down, HOLD your SHIFT KEY DOWN and HIT your DOWN ARROW. Move
down to line number 7.
To move up, HOLD your SHIFT KEY DOWN and HIT your UP ARROW. Move up
to line number 6.
To move across to your right, HOLD your SHIFT KEY DOWN and HIT your
FORWARD ARROW. Move over to where your cursor is on top of the k in
know.
To move back to your left, HOLD your SHIFT KEY DOWN and HIT your
BACKWARD ARROW. Move to where your cursor is on top of the w in we.
Delete the word "we" by HITTING your DELETE KEY TWICE. Enter the word
you.
To stop, HOLD your SHIFT KEY DOWN and HIT your HOME KEY.
For WYSE Terminals just hit the HOME key to move your cursor to the
top of the letter. Use the arrows to move the direction desired.
To find a particular line, enter F, enter "cancellation" and hit
return. This tells the computer to look for the word "cancellation."
You are allowed to enter more than one word for indentifying
information. (i.e. F? auto cancellation)
Line 2 Another (y)? You are being asked, "Is the cancellation
you are looking for in line number 2 or do you need the computer to
look for another". Enter Y and hit return. We are looking for
"cancellation" in line number 4 in order to put a period at the end of
the sentence. You are now being asked, "Is it line number 4 or do you
need another." This is the line we want, so hit return, (if the
computer was unable to find another one, you would return to your
Update message). Next you need to HIT your FORWARD ARROW key, moving
your cursor to the end of the word cancellation. Enter a period. To
return to the update message, HIT your HOME KEY.
In order to learn to use some of the Edit commands we will have to
repeat lines 6 thru 8 after line 11. See example on page 5.4.1,
where you used this command before in your practice letter, to
complete this procedure. After you have repeated these lines go into
the body of your letter by hitting your shift and home keys. Use the
Down arrow to move your cursor down to line 12. Your cursor should be
on top of the "A" in As. To delete the whole sentence to the
period hit your Escape key then hit the period key. The sentence will
be deleted.
To add a blank line above the line your cursor is on (line # 12),
hit your Escape key then the 0 (zero) key.
To delete a whole word, make sure your cursor is on the first
character of the word you wish to delete. (Use your arrow keys to
move your cursor onto the "h" in hesitate in line #14.) Hit your
Escape key then hit the space bar. The word should now be deleted.
Now you try to delete the word "Please" in line #13 using these same
instructions.
To delete a whole line, use your Escape key and the 5 key. The
system will delete the whole line your cursor is on. Use your arrow
keys to move the cursor onto line #13 and delete this line. To return
to the update mode hit your shift and home keys again.
To quit updating, enter a Q and hit return.
OK (n,c,id,p,r,l)? To store your changes, hit return.
You are now back to your COMPUWORK Word Processing Menu. Go back
into your letter one more time. Enter your letter number L01050 and
hit return. Select 4 (Update) and hit return. We are going to make
one last change that will NOT be stored.
NP
Enter a W. Enter 40 and hit return. Notice the width of your letter
changed from 70 characters to 40 characters per line.
Enter a Q and Hit Return.
VERY IMPORTANT: At the OK prompt, enter an N (do not store this
update), and hit return.
You are back to your COMPUWORK Word Processing Menu. Select 1
(Exit to Main Menu). On the next pages you will learn the different
print procedures.
Refer to page 5.17.1 (Summary of Commands) to learn all the update
commands.
5.5.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING
We are now ready to address and print our letter. There are several
ways to address a letter. The first way we will learn is...
INDIVIDUAL LETTER ADDRESSING
Individual letter addressing was designed to send one letter at a time
to one person at a time.
5 (Word Processing)
Enter your password.
5 (Print a Letter)
2 (Print a Letter)
Letter #? You are asked for the letter number you want to print.
Enter L01050 and press return.
Input the addressee (y,p=page,f=fetch,a=address)? Answer with a
"y" in order to address the letter. Press return only for documents
or letters stored with addressees. If you only want to print certain
pages of a letter answer this prompt with a "P". (Note: In order for
the system to count pages, your pages must be marked with the "NP"
command. See page 5.17.5 for more information on using "NP". This
selection will not count inserted letters without "NP"s.) If you
enter a "P" you will receive two additional prompts.
Fr pg? Enter the number of the first page you want to print or
return through this prompt to start with page 1.
To pg? Enter the number of the last page you want to print or hit
return through this prompt to print all pages starting with the first
page you chose in the previous prompt.
You may choose certain pages only once per each printing.
After answering the two previous prompts you will receive the "Input
the addressee (y,p=page,f=fetch,a=address)?" prompt again. You
may now enter an addressee or return through to continue to receive
print prompts.
f=fetch will take you to the System Information locations screen.
You can use any of the selections to address your letter. For more
information refer to page 3.23.1 in the Marketing Section of the
Compuwork Manual for more information.
a=address This will address letters from the address book file.
XX Record # or ? Enter the record number you need to
access. If you do not know the record number, enter some identifying
information that can be found within the record.
You are asked to enter various information. When printing a valid
letter, answer appropriately. For the practice letter enter as
follows...
Salutation = Dear Gofer NOTE: The system will automatically
enter the colons. This is standard for any program where you are
asked to enter a salutation.
Address = Mr. Gofer Insurance
123 Cancellation Lane
Auto, Georgia 30999
Notice you have up to five address lines available. For the example
we only used three lines. Hit return twice to move the cursor to the
signature line.
Signed = Enter your name. For a valid letter, enter the person
sending and/or signing the letter.
Title = Enter your title. For a valid letter, enter the
appropriate title. To skip this option, hit return only.
UNIX USERS: Please note, your system may be set up to
automatically prefill the"signature" and" title" fields based on
system logins. Please contact COMPUWORK Customer Service for
this feature to be added to your system.
Initial = Enter the initials of the person sending the letter, a
slash, and the typist's initials. e.g. JLH/dh To skip this option,
hit return only.
Date = The computer will enter the current date from the system.
If you want to change the date do so now, if not hit return.
RE: = We do not want to change the subject. Hit return. For a
valid letter if no subject was entered in the original letter, you are
able to enter a subject from here. To skip this option, hit return
only.
Closing = Reads "Sincerely," but let's change this. Enter Yours
Truly,. Whenever you choose to change a closing you must enter the
comma.
Address = Your agency's name and address should be appearing, if
you want to change this you can at this point. If not, enter a
backward slash and return goes to the OK (n)? prompt. If letterhead
paper is not used, the address appearing will be substituted.
c.c. = Enter the name of person(s) you want a copy sent to or
enter enclosures, a PS, etc. There are 5 lines available.
OK (n)? Is the above information OK (i.e. correct)? If you made
no errors, hit return. If you made errors, enter an N (no it is not
correct) and hit return. Hit return to move you to your incorrect
line, change your line by keying on top of the incorrect information,
hit return. Enter a backward slash at the beginning of your next line
and hit return. Answer your OK message again.
# copies? Hit return only to receive one copy. For additional
copies, you would enter the number needed.
# of spaces between date & address? This option is an agency
preference. Three to four lines is standard. By hitting return only
you will receive a single space, which is fine for longer letters.
For our practice letter, enter a 3 and hit return.
Printer (1-X)? Choose printer number or just hit return to print
on screen.
Letterhead paper (n,# top=0)? If you are using blank paper, you
would enter an "N" and return. By doing so, the computer will print
your agency's name at the top of the paper. (If you are using the
Laser to print your letter see the Laser section, page 5.26.9 for
more info on the prompt "# top=0".)
Envelopes (y,cass#)? To print envelopes, enter a "Y". (For more
info on this prompt and its use with the Laser printer see the Laser
section, page 5.26.10.)
Paper ready (n,e,macro=y/#)? a) check your printer and make sure
it is turned on b) check your on-line light and make sure it is on,
if not hit the on-line button on your printer c) check and make sure
you have blank paper in your printer and that the printhead is sitting
where you want the printer to start printing on the page. If all
above is correct, hit return. d) N and return will allow you to
correct printer prompt input if you made an error. e) E and return
allows you to escape from the print routine, returning you to Letter
Addressing menu. If you hit return at the Letter number it will take
you back to your word processing menu. If you are printing on a Laser
and are utilizing the stored laser letterhead enter a Y and return to
pull the Letterhead onto your letter. See the Laser section, page
5.26.10 for information on the rest of this prompt,"macro=y/#".
UNIX USERS: By selecting "f" you may fax this letter directly
from your terminal if your system has been set up to utilize
COMPUWORK'S integrated fax system. After choosing this selection
you will be asked 2 more questions that will send this letter to your
desired party.
FAX # (a=address): Input the fax number of the party you wish
to fax this document to. If this information is stored in address
book, input an "A" to access this area.(For further information on
Address Book, See page 2.12.1 of the Management Manual.)
Signature Name?: If your agency has signatures stored in the
system specifically for faxing purposes enter the corresponding code
for that particular signature. (i.e. S002) If these signatures are
not stored just hit return and your letter will automatically be .
sent.
If you entered backward slashes in your letter, when the printer
stops printing it will be waiting for you to insert information. On
the screen of your terminal you will receive an insert message. Enter
$230.00 and hit return. You will be given a chance to view the
information you just inserted to make sure it is correct. If you
entered correctly hit return. If not, enter an N and return. Proceed
to enter your correct information.
You will hear a beep when the letter is through printing. Go to your
printer and if necessary hit the Top of Form button to remove your
letter.
Datebook (y, A=again)? To enter a Datebook item enter a "Y". To
print your letter again enter an "A" and your print questions will be
repeated so that you can reprint. To bypass both options just return
through this prompt.
Select 1 and hit return to return to the Primary Menu.
5.6.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM CLIENT SERVICES
Addressing from the client service screen was designed to send a
letter to any client or any number of clients and have the system
forward the name and address information for these clients into word
processing. A letter of your choice can be sent to each client,
meaning you are not limited to sending the same letter to each client
selected. All letters requested can be printed out immediately or
stored under Word Processing in Automatic Notice Printing.
Input a capital C at main menu and you will receive the question:
Client # or Name? Enter the client number or the name of the
person you need to send a letter.
Choose E = Records. Then select 15 = Letter.
NOTE: Once you become familar with the options available in
Client Services you may enter only the number of the selection you
desire as a shortcut. For example, enter a "15" (For 15=Letter)
instead of choosing "E" then "15" (For 15=Letter).
LETTER # <>= custom? For a stored letter input the letter number.
Letter numbers must be 6 or more characters and begin with a L.
Return will allow you to enter a custom letter or memo utilizing
Direct Type.
:Alternate Addressee? If you choose to add or change the
attention line, input it at this question. If no change is necessary
just hit return.
:Alternate Name? If you choose to add or change the name just
input the new information here. If no change is necessary hit return.
# copies? Hit return only for one copy or enter the number of
copies needed.
# inserts? If backward slashes were entered for the storage
letter chosen, enter the amount of inserts needed. If no inserts were
used in the original letter, hit return only.
Salutation? By hitting return only the system will insert the
salutation entered at the time the client was set up. If no salutation
was entered the system automatically inserts "Dear Client:". To
override these two options, enter the salutation preferred. e.g. Dear
Policyholder. When entering a salutation do not enter the colons. The
system automatically inserts them for you at the time of print.
Signed? Enter the appropriate name of the person sending the
letter.
UNIX USERS: For automatic entry of signatures and titles, see
page 5.5.2 of the Word Processing Manual.
If a total for inserts was not entered in step 10, you will
return to the client screen. For use of step 10, you will receive
additional questions for the number of inserts entered. "Insert #
X" (X = 1 through the number selected) asks, "What do you want to
insert?" Enter the information to be inserted in the same order as the
backward slashes are entered in the original letter. OK (n)? If
the insert is correct hit return, if not enter an "N".
Encl 1? You will receive three lines in which to enter enclosures.
If enclosures, cc, or a p.s. is not needed, return through these
prompts.
Note: If utilizing the followup software answer the following
questions:
Misc? 70 character comment line.
Code? 2 character agency defined code.
Days Followup? Enter number of days to followup.
Priority Store (y,d)? If your agency has two Automatic Notice
print files you may answer with a "Y" and your letter will be stored
in the second file for future print. If you want to store your letter
to the first (regular) Automatic notice print file, then hit return at
this prompt. To print out your letter immediately enter a "D" at this
prompt. You will now receive all the print routine prompts. For more
information on these prompts see page 5.5.1 of your Word Processing
manual.
Re-print (y)? If you choose to print a CUSTOM letter immediately,
you will receive this prompt after print is completed. To reprint the
letter enter a "Y". If no reprint is needed just return through this
prompt.
NOTE: If printing your letter out immediately to a LASER printer,
see page 5.26.9 for more information on print routine prompts.
To escape this routine, hit return at the "Your Choice" message.
To send a letter to another client, enter the next client number or
name when the message appears on screen. Repeat the same procedures
already explained for the previous client.
To return to the primary menu, hit return at the client message.
If you did not print out your letter immediately, your letter is
stored in Word Processing until you decide to print. To print your
stored letter: load the appropriate stationery or memo paper,
choose 5 - Word Processing then choose 2 - Automatic Notice
Printing, then answer the print routine questions.
5.7.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM STORED ADDRESSES
Stored addresses are used for a one time special mailing of a
particular letter. You go under "Add Addresses" and enter all the
addresses you need for this mailing. Once the letters are printed
successfully, your names can be mass deleted from the system. This
selection is very good for a one time mailing to prospect accounts.
For example, if a particular company that specialized in insuring dry
cleaners went under and you have a good market for dry cleaners, you
may want to load all the names and addresses for the dry cleaners in
your area and send them a letter advising them that you have a good
market.
Choose 5 (Word Processing).
Enter your password and hit return.
Choose 5 (Print a Letter).
To enter addresses:
Choose 8 (Add Addresses).
You will be asked a series of questions. Enter as follows...
Client #? Input a client number to pull client information or if
not needed press return.
XX Record # or ? SOP 2.
Address Book (y)? Input a "Y" to pull names and addresses stored
in address book, otherwise press return.
Letter ID = Enter your letter number or L01050 for practice.
Salutation = Dear Gofer
Name of addressee = Mr. Gofer Insurance
Company of addressee = Gofermatic
1 of 3 address lines = 123 Cancellation Lane
2 of 3 = Auto, Georgia 30999
3 of 3 = Third line of address if needed.
Signed = Enter your name.
Title = Enter your title.
Initials = Enter your initials.
Date = Enter today's date.
Subject = Enter the reference line or return if not needed.
Closing = Respectfully yours,
Sender name (address) = Enter the name of the person sending the
letter or return if not needed.
# of copies = 1 Enter the number of copies desired or return
to default to one copy.
NOTE: All the above fields are optional, except the Letter ID
field, and can be returned through if not needed.
OK (n,e)? If you made any errors, enter an N and hit return.
Return only to accept the record. E and return will exit the program
without storing the name appearing on screen.
Datebook (y)? If you need to enter a Datebook item answer with a
"Y". Press return if you do not wish to enter a datebook item.
Another (n)? The computer is asking you if you want to send this
letter to anyone else. For practice hit return and enter your next
address. When you receive the "Another" message again, enter a N and
hit return.
To print out your letters using stored addresses.
Choose 7 (Print using Stored Addresses).
Start with? To the left will appear the number of addresses
stored in this file. You may choose the number you wish to start
printing from. Return only will start with the first stored address.
Copies ? Enter the number of copies you want for each address. For
only one copy, you can just hit return. (NOTE: The number of
copies you entered during the input of the stored address record will
override the number of copies entered here.)
# spaces between date & address ? Enter the number of lines to
skip between the date and address on your letters. If you hit return
the system will print with one blank line between the date and the
address.
NP
Printer (1 - X)? Choose the printer you wish to send the letters
to. See page 5.5.3 (Word Processing) for information on the three
following prompts.
Letterhead (n, # top= 0)?
Envelopes (y, cass#)?
Paper Ready (n,e,macro=y/#)?
Successful (y)? This gives you the opportunity to reprint by
answering with an "N" and return. If your print was successful, enter
a "Y" and hit return. Once you answer "Y" to this question, you will
remove all your stored addresses.
To Zero out all stored addresses:
Choose 10 Zero the Address File
Successful (y)? Enter a "Y" to get rid of all addresses stored
under selection #8. If you decide not to delete them at this time,
enter an "N".
To Modify a previously entered address:
Choose 11 Update
XX Record #? Enter the record number of the address you want to
modify. (XX = Number of addresses stored under selection 8.)
OK (n,e)? After updating a record you will receive this prompt. If
the record is now correct just hit return. If not enter an "N" and you
will be allowed to further update the record. Enter an "E" to exit to
the Letter Addressing sub menu (changes will not be saved).
XX Record #? You may continue updating by entering another record
number. To return to the Letter Addressing sub menu just hit return at
this prompt.
Choose 1 (Menu) to return to the Main Menu.
5.8.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM PROFILING
Letter addressing from profiling may be used if you want to send a
special letter to any files set up in the computer, such as clients,
companies, producers, prospect accounts, etc. Profiling allows you
to choose which file. You can send a letter to everyone in that file,
or you can have the computer sort through the file and choose only
certain ones to send letters to. Example, if you wanted to send a
letter to your past due clients, you would be profiling your client
file. Then you would profile last month's balance. This is the
example we will show you now. If you have not entered the beginning
balances for your clients, you cannot try this example until they are
entered.
Choose 2 (Management).
Enter your password and press return.
Choose 7 (Profiling).
Choose 2 (Profiling).
For more information about profiling please see Management section
pg. 2.7.1.
Printer (1-4)? We will be sorting first so therefore just press
return at this printer prompt.
Which one? Which file do you want to profile? Enter 1 (client) and
press return.
Send a Letter (y)? Since we are sorting first just hit return. If
we were not going to sort, we would answer with a "Y" at this point.
How many fields to profile? Enter a 1 and press return.
Field #? Enter a 10 (Last Month's Balance) and press return.
1=Number, 2=String, 3=Date, 4=Exact String, 5=Char? Enter a 2
for string and press return.
We do not want to print a mass number of letters for practice. If you
search for large amounts, hopefully we will only print a few letters.
You may need to check your aged receivables before going any further.
Greater than or equal to? If you wanted to send a letter to all
past due accounts you would enter a ".01". We do NOT, so enter a
large amount such as "1000.00".
NP
Less than or equal to? Again if you wanted to send a letter to all
past due accounts you would e.g. enter "1000000". We do NOT, so enter
an amount such as "3000.00".
You will be sending this letter to all customers with a last month's
balance between $1000. and $3000.
# of fields to sum? Press return.
OK (n)? If you entered your search and sum information correctly,
next to your OK message, just press return.
SORT (y)? Answer with a "y".
# of fields to sort? Enter a 1.
field #? Enter a 9. We selected 9 for keysort. This means that we
will sort all of our past due clients in alphabetical order.
Client fields (y)? Just press return.
OK (n)? Press return.
It will now begin to sort all your clients with the amounts we have
designated earlier.
When the system is done sorting you will receive a message stating the
total number of clients found that meet the criteria selected, and a
prompt:
Save this order (y)? Press return.
You will return to the Profiling Analysis Menu <>. Note that
the menu now reads <>.
Choose 2 (Profiling).
Printer (1-X)? If you want a listing of everyone you are sending
this letter to, choose a printer, otherwise press return only.
Send a letter (y)? Answer with a "y". We will now set up your
letter for all the sorted clients.
Letter#, f=priority? Enter your letter number. (i.e. L01017).
If you would like to send your letters to the Priority automatic
notice print file enter a "F" then you will be prompted for the
letter number to send.
# copies? Enter the number of copies desired.
Salutation? What do you want to enter for a Salutation? We
want the system to enter the salutation from our client address file,
so just press return.
NP
Signed? Enter your name.
Enclosures? You will receive this prompt 3 times. If you need to
enter enclosures you can enter up to 3. If none are needed hit return.
# fields to insert? Enter a 1.
field #? Enter a 10 (Last Month's Balance).
OK (n)? If information is correct just press return.
# fields to print? Enter 4.
field #? Enter 4 (Client).
30 long field limit? press return.
field #? Enter 5 (Address).
30 long field limit? press return.
field #? Enter 6 (Address).
30 long field limit? press return.
field #? Enter 24 (Salutation).
20 long field limit? press return.
Client fields (y)? Hit return.
OK (n)? If you entered your fields correctly, press return.
You will now see the client's name, address and salutation appearing
on your screen, or if a printer was selected the listing will be
printed. When it is done you will see <> at the bottom of your screen.
Just press return.
When you return to your Profiling Analysis Menu select 1 for Main
Menu.
We are now ready to print our letters. From the Main Menu select
5 (Word Processing).
Our letters are now stored under Automatic Notice Printing. See
page 5.9.1 for the procedure to print out these stored letters.
5.9.
COMPUWORK MANUAL
1/1/93
AUTOMATIC NOTICE PRINTING
PRINTING LETTERS REQUESTED FROM OTHER PROGRAMS
The last letter printing option we need to discuss is automatic notice
printing. You may remember we used this selection to print your
profiled letters. We want you to know about other options you can
use which are stored under automatic notice printing. See page 5.9.2
for these available options.
Whenever you are under a section that asks, Send a Letter (y)?
and you answer with a "Y", this letter is stored under automatic
notice printing.
When you get ready to print the letters......
Choose 5 Word Processing
Choose 2 Automatic Notice Printing
Priority (y)? If your agency has two Automatic Notice files then
letters may be sent to both. Answer this question with a "Y" if you
want to print out letters that have been stored to the "second" print
storage file. If your agency only has one print storage file, hit
return through this prompt.
XX Change Format (y)? To change the way a letter is set up to
print, answer with a "Y". See manual section starting on page 5.11.1
for instructions. (XX = Total letters stored) If you do not want to
change the letter format, just return through this option.
To change the closing of your letter answer the "Change Format"
prompt with a "Y".
Choose 20 Change Closing.........Sincerely,
? Enter the closing you want to print on your letters. Selection
20 should now read "Change Closing......Closing you entered,". After
all letters are printed, 20 will read "Sincerely," again. Remember
when entering a new closing, put a comma in after the closing.
NOTE: All letter size letters (8 1/2 X 11) will print first, so
make sure you have the appropriate paper loaded. After letters have
printed you will receive a "paper in place " prompt advising you to
load either 7 inch memo paper or 5.5 inch Trans o gram paper.
Answer the usual questions concerning printer, laser font, letterhead
paper, envelopes, and paper ready. Your letters will now print.
For more information on print routine prompts, see page 5.5.3 of
your manual.
Successful (y)? If you enter an N (for No), you will still be
able to reprint the same letters. If you enter a Y (for Yes), your
letters are deleted from "print" storage only.
The sections you can go under for sending letters to automatic
notice printing are as follows...
2 (Management) You can send letters under...
Profiling - Sending letters to clients, prospect clients,
companies, producers, etc.
Address Book - Sending letters to people whose addresses are
stored under this selection. Possibly personal names and addresses or
names and addresses that are used frequently. Under Address Book
notice that you can send a prepared letter or a custom letter.
A prepared letter is one which is stored in the computer's memory
and was assigned a letter number. A custom letter is one which is not
presently set up and you are allowed to enter the letter directly
under this selection. For one time use only.
3 (Marketing) You can send letters under...
Label II - This is a file designed to store a mailing list of
names and addresses you may use more than once. Such as a Christmas
card list. You can send a prepared letter under this option.
Target - This is a file designed to store names and addresses for
a prospect area. You can send a prepared letter under this option.
Call Record - This file holds your prospect Commercial lines
clients. You can send a prepared or custom letter to any or all of
these prospects.
Personal Lines Call Record - This file holds your prospect
Personal line clients. You can send a prepared letter to any or all
of these prospects. You can also send a custom letter under this
selection.
4 (Client) You can send letters under...
Client Services - Can send a prepared or custom letter to a
client. This option allows you to enter the letter directly, without
going to Word Processing until you are ready to print.
Client Analysis - Can send a prepared letter to anyone meeting
certain policy or client criteria. (Similar to profiling.)
Claims Analysis - Send a prepared or custom letter to any person
with a claim record.
Workers Comp Activity - May send either a prepared or custom
letter to anyone with a workers comp claim.
5.10.
COMPUWORK MANUAL
1/1/93
AUTOMATIC NOTICE PRINTING
DELETE OR LIST LETTERS STORED UNDER AUTOMATIC NOTICE
The following option allows you to list the letter numbers stored for
printing, or view the total of letters to be printed. This option
also allows you to print a portion of the stored letters, or delete
the entire print file.
Choose 5 (Word Processing).
Enter your password and hit return.
Choose 2 (Automatic Notice Printing). NOTE: There must be a letter
stored in this file or you will be returned to the main menu.
Priority (y)? If your agency has two Automatic Notice files and
you want to list or delete letters stored within the second file
answer with a "Y". If your agency does not have a second file, just
return through this prompt.
Change Format (y)? It is most important to enter a "Y" and hit
return.
Change Number? Notice the selections below. Choose the
appropriate category.
#14 Zero the Files - will delete the entire print file, returning
you to the main menu when complete.
#15 List the Letters - will list the letter numbers to be printed.
Hit return at the <>?
#16 Letter Number to Start With = 1. To bypass the beginning
letter/letters, change the 1 to the appropriate letter to start with.
#17 Letter Number to End With = the TOTAL of letters on file to be
printed. To bypass the ending letter/letters, change this number to
the appropriate letter to end with.
#18 Rename Letters - If a letter number was entered incorrectly
during the time the letter was stored to print later you would choose
this selection to correct the stored letter number(s). The following
questions will appear:
Printer ? Choose a printer or press return.
Laser Font #? Press return
Letterhead (n, # top)? Press return.
Envelopes (y, cass #)? Press return.
If you had 3 letters in Automatic Notice Printing 1 of 3 would appear
telling us that the first letter of 3 is letter number L01025.
New#? Input the correct letter number. If this particular letter
number is already correct and no changes are required just press
return to move on to the next stored letter in the print file.
NOTE: When changing #16 or #17 to only print a portion of the
file now, and come back later to print the rest of the file, be sure
and answer the message Successful (y)? with an "N" and return.
Then when you come back to print the remainder of the letters, you
would need to change #16 and #17 to the letters which have not been
printed, and answer "Y" to the Successful message, in order to clear
the file.
Answer the remainder of the questions, refering to the section of
your manual, Changing the Printing Format of a Letter, page 5.11.1.
5.11.
COMPUWORK MANUAL
1/1/93
CHANGING THE PRINTING FORMAT OF A LETTER
The Compuwork System allows a user the capability to change the
spacing and letter set-up routine, if so desired. Listed below are
four ways to perform this function...
Choose 5 Word Processing
5 Print a Letter
Before selecting 2 for Print a Letter
To change a letter's print format, you must change the format before
printing.
1) Option 4, Change Letter Format, will only change the format
temporarily. The format changes back to the regular routine after
leaving the Letter Addressing Menu.
2) Option 13,Change Setup, will store changes permanently. You may
change the print format anytime you want, but the changes made will
remain stored in the system and will affect all letters printed from
any area of the system throughout the entire office.
3) When printing letters from Automatic Notice Printing, you are
asked, Change Letter Format (y)?. By answering this question with
a "Y" and return, you have the option to change printing routines
before letters are printed. The format changes back to the regular
routine after all letters are printed whether the printing was
successful or not.
4) To STORE format changes WITHIN a letter, refer to the next
section of your manual, Storing Print Format Changes, page 5.12.1. The
type codes, you will notice below, are also used in these stored
changes.
To change a routine/routines, when selecting any of the first three
options, next to Change number ?, enter the left-hand number for
the category to be changed and return, then next to the question mark
enter the routine you prefer. After all categories have been changed,
select 0 (zero) to return to the print menu and then print your
letter.
Below is an explanation of the screen you receive when selecting:
Change Letter Format...
NOTE: Menu selection availablity will vary depending on which option
you are using from the four listed above.
0 Return
1 Left margin (#)....8
2 Right margin (#)...3
3 Max lines/page(#).58
4 Double Space (0,1).0
5 Indentation (#)....5
6 Number pages (0,n).0
7 Date ea page (0,1).0
8 Right Justify (0,n).0
9 Auto right margin.10
10 Page number prefix or 10 Change Salutations
11 Top of page info 1
12 Top of page info 2
13 Change spacing info
14 Page number suffix or 14 Zero the file
These selections are available under Automatic Notice Printing.
15 List Letters
16 Letter Number to Start With
17 Letter Number to End With
18 Rename Letters
19 Page # Suffix
20 Change Closing
TYPE 4 CHANGES...
1. "Left Margin" is the left-hand margin and is presently set at
8 spaces.
2. "Right Margin" is the right-hand margin and is set at 3
spaces.
3. "Maximum Lines Per Page" is presently set at 58 lines. This
includes the beginning address information and closing information.
This is helpful when you have a letter that almost fits on one page
lacking a line or two. You could then increase from 58 to 59 or maybe
60, depending on how many lines went to a new page.
4. "Double Space" is presently set to single space a letter. To
double space a letter, change the zero to a one. Zero means no, one
means yes, and 2 means two blank lines.
5. "Indentation" is presently set to indent 5 spaces when used.
6. "Number Pages" is presently set not to number pages. To
number pages, enter the appropriate number with which to begin
numbering the sequence you are ready to print. The zero means no, and
the "n" means enter the page number you wish to begin using.
7. "Date Each Page" is presently set not to date each page. To
date each page, change the zero to one. Zero means no, and one means
yes. Uses the system date in mm/dd/yy format on the top right - hand
corner of each page.
NP
8. "Right justify" allows you to align the right margin. To align
the right margin change the zero to a 1 for Dot matrix or 2 for a
Laser.
9. "Auto Right Margin Use" is presently set at 10 spaces. This
option works in conjunction with category 8 for justifying the right
margin . If a line ended more than 10 spaces from the right margin,
the system will not move this line flush with the right margin. To
change this, enter the number of spaces desired.
TYPE 5 CHANGES...
10. "Page Number Prefix" is presently set with no page number
prefix. If category 6 was chosen to number pages, you also have the
option to prefix the numbered pages. Enter the desired prefix. (i.e.
A. or 1-) Put a symbol after the prefix, if so desired, to separate
the prefix from the page number.
11. "Top of Page Info 1" is presently set with no top of page
info. This was designed as a reference line for documentations. Enter
the desired reference (i.e. Compuwork Manual, notice this at the top
of your manual pages).
12. "Top of Page Info" is a second line, if needed, as a reference
line for documentations and would be used in conjunction with category
number 11. Notice, Compuwork uses a date to denote the date the manual
was revised.
13. "Change Spacing Info" by selecting this category, you will
receive another menu pertaining to spacing only. Keep in mind, "DY"
stands for a vertical change, and "DX" stands for a horizontal
change. These menu selections are explained below under "Type 3
Changes".
14. "Page number suffix" is presently set with no page number
suffix. If category 6 was chosen to number pages, you also have the
option to suffix the numbered pages. Enter the suffix desired and it
will print out immediately next to the page number. You may want to
input a symbol before the suffix entered in order to separate the page
number from the suffix.
TYPE 3 CHANGES...
1. "DX Top Info" is presently set to print any top of the page
info entered in the first menu, categories 11 and 12, at 58 spaces
from the left margin. To change this, enter the spaces desired. To
make this information flush with the left margin, set in category 1
from the first menu, change this to zero.
2. "Lines Per Page" is presently set to print 66 lines per page
for 8 1/2 X 11 paper. The printer will print 6 lines per inch,
therefore, 6 X 11 = 66. To change to a different paper size, multiply
the length of your paper by 6.
3. "DX Subject" is presently set to print the subject even with
the left margin. This spacing is based on the left margin set in
category 1, presently set at 8 spaces.
4. "DX Address" when choosing to use non-letterhead paper, your
agency's address stored in the system, is presently set to print at 26
spaces from the left margin. To change this, enter the spaces desired.
To make the address flush with the left margin, set in category 1 from
the first menu, change this to a zero.
5. "DY Address/Date" is presently set to skip one line between
the agency address and the date. To change this, enter the lines
desired. This option also appears during the print routine of a
letter.
6. "DX Date" is presently set to print the date even with the
left margin. This spacing is based on the left margin set in category
1, presently set at 8 spaces.
7. "DX Closing" is presently set to print the closing even with
the left margin. This spacing is based on the left margin set in
category 1, presently set at 8 spaces.
8. "DY Letterhead" is presently set to skip 0 lines from the top
of form. To change this, enter the lines desired, to best suit your
stationery.
9. "DY Non-Letterhead" is presently set to skip 5 lines from the
top of form. To change this, enter the lines desired.
10. "DY Date/Inside Address" is presently set to skip 1 line
between the date and the inside (or insured's) address. To change
this, enter the lines desired. This option also appears during the
print routine of a letter.
11. "DY Inside Address/Subject" is presently set to skip 1 line
between the inside address and the subject. To change this, enter the
lines desired.
12. "DY Subject/Salutation" is presently set to skip 1 line
between the subject and the salutation. To change this, enter the
lines desired.
13. "DY Salutation/Body" is presently set to skip 1 line between
the salutation and the body of the letter. To change this, enter the
lines desired.
14. "DY Body/Closing" is presently set to skip 1 line between the
body of the letter and the closing. To change this, enter the lines
desired.
15. "DY Closing/Signature" is presently set to skip 3 lines
between the closing and the signature. To change this, enter the lines
desired.
NP
16. "DX Page Number" is presently set to print the page number, if
selected in categories 6, 10, and 14 from the first menu, starting at
28 spaces from the left margin. To change this, enter the spaces
desired.
17. "DY Signature/Title" is presently set not to skip lines
between the signature and the title of the person signing the letter.
To change this, enter the lines desired.
18. "DY Title/Initials" is presently set to skip 1 line between
the title of the person signing the letter and the initials of the
typist. To change this, enter the lines desired.
19. "21 Lines env" is presently set at 21 lines available for
print per envelope. To change this enter the number of lines desired.
20. "80 DX env" is presently set to skip over 80 characters and
then print the address on the envelope. To change this enter the
number of characters you want the printer to skip from the left margin
before printing the address.
21. "9 DY top/add" is presently set to skip down 9 lines on the
envelope before printing the address. To change this enter the number
of lines desired.
22. "2 DX init/cc" is presently set to skip 2 lines between the
the initials of the person entering the letter and the persons who are
being sent carbon copies (c.c.). To change this enter the number of
lines desired. In order to utilize your first enclosure line for the
title of the person sending the letter, and the next 2 enclosure lines
for a PS then change this value to a zero.
TYPE 6 CHANGES...
1) "Zero the file" will clear this print file and no letters will
be printed.
2) "List the Letter" will give you a list of all letters to be
printed under automatic notice printing.
3) "Letter # to start with" allows you to change which letter
will be printed first. If you have 20 letters to be printed under
this file and you just want to print the last 5 change number 16 to 15
in lieu of 1.
4) "Letter # to end with" allows you to change which letter to
stop with.
5) "Rename Letter" allows you to change a letter number. This is
in case a bad or invalid letter number was used.
5.12.
COMPUWORK MANUAL
1/1/93
STORING PRINT FORMAT CHANGES
A user has the capability to store letter format changes within a
stored letter. By storing the printing information within the
letter, it eliminates you from having to go into letter format change
each time you wish to print the letter.
To make a stored change, requires a code to be entered on the first
line or lines of a letter. If a change is to be made in the body
of a letter, the coding should be entered on the line just before the
change is to take place.
Normally the first line of a letter is reserved for a subject line (or
in regards to). When entering changes to effect the entire letter,
you are required to enter this code on the first line. By doing this,
it would make the second line the subject line, and the third line
would be the start of the body of the letter. You are not limited to
one change per letter, but each code must be entered on a line of its
own. Each time a code is entered at the beginning of a letter, the
next available line will become the subject line. These codes will
NOT print on the letter.
The code formula to use at the beginning of a line is: ^T,N,V
T = The type code for the change to be made. There are 3 type
codes. You have type 4 changes, type 5 changes and type 3 changes.
These are catagorized under "CHANGING THE PRINTING FORMAT OF A
LETTER," under Word Processing in your manual.
N = The selection number to be changed. Type 4 changes have 9
selections, 1 - 9. Type 5 changes have 4 selections, 10 - 14. NOTE:
When storing Type 5 changes selection 10 should be entered as 10,
selection 11 as 11, selection 12 as 12, and selection 14 as
14. Type 3 has 18 selections, 1 - 18.
V = The value you which to change this selection to. Meaning the
spacing or information you prefer.
Notice the code formula must begin with a ^, followed by a Type
code, followed by a comma, followed by the selection Number code,
followed by another comma, followed by the Value preferred. This
coding must be entered at the beginning of a line, and only one code
per line, but as many codes as needed per letter.
These codes are not limited to being used only at the beginning of a
letter. If you have a situation where a change needs to be made within
a letter, enter the code formula on the line before the change is to
take place.
5.13.
COMPUWORK MANUAL
1/1/93
SEQUENCE OF LETTERS
To print several letters in a particular order, store this order in an
assigned letter number of its own. To print this sequence, instead
of calling the individual letters one at a time and printing one at a
time, you can make one command to print all of them at once. This
procedure is very useful to combine several letters into one, at
print time. This manual was printed using this technique. The entire
manual can be printed from one letter.
To Enter a sequence of letters.....
5 Word Processing
1 Letter Generation and Update
Letter #? Input the letter number you have chosen to hold your
sequence (or string of letters).
3 Input a New Letter
Title the sequence to help you later, such as STRING OF OFFICE
PROCEDURES or OFFICE PROCEDURES SEQUENCE. Enter your employee
number and letter code of zero. Other input prompts appear. Return
through remaining fields unless you want to set code 1 to 9 to prevent
the letter from accidental deletion. You now have the screen to enter
a new letter. ALWAYS skip the first line. Remember this line is
reserved for "in regards to". At the beginning of the second line,
enter a (the square bracket next to the "P" key). Immediately
following, enter the first letter number (the letter number must begin
with a capital "L" or you will receive an error ) and return. On the
next line, if you want the second letter to begin exactly where the
first letter left off, enter another and your next letter
number. If you wanted the second letter to start on a new page, enter
an NP at the beginning of the second line and return. Then enter
the bracket and letter number on the next line. Continue until all
letter numbers have been entered.
To end input, enter an asterisk at the beginning of a new line and
return.
Update ? Enter a "Q" (for quit) and return.
OK (n,c,id,p,r)? Hit return here to store the sequence.
To Print the sequence under Word Processing, enter the sequence letter
number, select the type of addressing needed, such as client file
addresses, stored addresses, etc. If no address is needed, your
selection would be #2 Print a Letter.
Input the addressee (y,p=page)? Just hit return. Answer the
normal print questions, how many copies, etc. and your letters will
print one after another.
An EXAMPLE of how a letter string should look under a new letter
number...
L01080
L01081
NP
L04036
The above sequence is telling the computer to print the letter stored
under letter file "L01080" and even if it stops printing in the middle
of a page, start printing letter number "L01081", then go to the top
of the Next Page and print "L04036".
NOTE: For more information on creating letter strings see page
5.17.7, last paragraph, of the Word Processing section of your
manual.
5.14.
COMPUWORK MANUAL
1/1/93
PRINT A LISTING OF STORED LETTERS
LIST THE LETTER ID'S
FIND INFORMATION
FIND AN AVAILABLE LETTER
To print, or view, a list of the letter numbers and titles stored in
Word Processing, follow the procedures below...
5 (Word Processing)
5 (Print a Letter)
6 (List the Letter ID's)
Printer (1-X)? For a printed copy, choose a printer and press
return. To view on screen, hit return only.
You will receive the following prompt:
DISK FILE : L010 with X letters available in 215040 bytes OK
(n,p,e)? A return will list all "L01" letters and their ID's that
are stored in the system. You will receive this same question for each
letter file on your system (e.g. "L02", "L04", "L08" etc.). If you
want all the letters in a certain letter file, listed answer with a
capital "Y" or return. If you do not want to list this file, but you
want to list one of the others, answer with a "N" to the ones you do
not want then answer with a "Y" or press return at the file you want
listed. NOTE: When you have received a listing and notice a "^" before
the letter #, this means there are unused letters before this letter.
"E" prompts for Another Letter file <>?. If you want only one
letter file input the letter storage file number and press return. A
return at this prompt takes you to the datebook question.
Another Letter file <>? This prompt will appear after all
letters have been listed. To escape this routine, press return only.
To list one letter file enter the storage file number and press
return. (i.e. L04000)
Datebook (y)? See Management section, 2.9, of your manual.
NP
To find a particular letter...
5 Word Processing
5 Print a Letter
12 Find Information
Use this selection to locate a letter, stored in Word Processing, by
entering some identifying information that is contained within that
particular letter.
After choosing 12 Find Information, you will receive the following
prompts:
Printer (1-X)? Enter a printer number if you want a printed copy
of what is found. If you only wish to view it on the screen, return at
this prompt.
String ? Enter any identifying information that can be found
within the letter you are searching for.
Particular File? If you know the letter file that your letter is
located in, enter the filename here. (i.e. L04000). The system will
then limit its search to that particular file.
The system will search through the letter file(s) and anytime it
finds the information you entered at the previous prompt you will
receive a letter number and the prompt:
OK (n)? If this is the letter you are searching for, hit return
and you will be taken to that letter. If this is not the letter,
or you are not sure and want all the letters containing this
information, enter an "N". The system will continue on with its
search. When all letters have been searched you will be returned back
to a <>? prompt. A return will take you to the Print a Letter menu.
To find an available letter...
Letter #? When you are under Input a New Letter and you need to
find an available letter number, at the Letter # prompt input a ?.
You will now receive the following prompts:
From letter storage #? Input the letter number you want to start
the search at. For example, if you wanted to store your letter in an
"L02" letter number you could tell the system to start the search at
L02001. In doing this you don't waste your time going through the
"L01" letter numbers. Letter numbers must begin with capital "L"s.
NP
To letter storage #? Input the last letter number you want to
search through. (i.e., L02099)
The system will search using the letter range you just input in the
two previous prompts. When a blank letter is found (a letter with no
ID and 0 lines) the system will assume you want to use it to input a
new letter. You will be taken directly to the "Letter ID" prompt to
begin entry of your new letter. For more information on entering a new
letter see page 5.3.1 of your manual.
NOTE: The "?" will not work at the "Letter #?" prompt you receive
after choosing selection 2 Print a Letter.
5.15.
COMPUWORK MANUAL
1/1/93
HOW TO DELETE A LETTER FROM STORAGE
To delete a letter so you can reuse the letter #, follow the procedure
below........
5 (Word Processing)
5 (Print a Letter)
15 (Delete Letters)
Letter storage # to delete ? Enter the number of the letter you
want to delete so that it may be reused.
After entering the letter number in the previous prompt, you will
see the "ID" of that letter appear and you will receive the following
prompts:
If the letter is set up with a code 9 (means do not delete), you will
receive Code is 9, want to over-ride (y)?. If you still want to
delete the letter, you must enter a "Y".
OK to DELETE (n)? A return or input of a "Y" will delete the
letter. If you see the ID and then decide you do not want to delete,
you can enter an "N" and the letter will not be deleted.
If you chose to delete the letter, you will receive the message:
L0XXXX (the letter number you chose to delete) has been deleted.
Letter storage # to DELETE (n)? You may continue to delete letters
by entering another letter number or you may exit by hitting return.
5.16.
COMPUWORK MANUAL
1/1/93
THE COMPUWORK TYPEWRITER
DIRECT TYPE
FAX COVERSHEETS
TYPEWRITER
Direct type is a program designed to input letters, documentation, or
memos free-form, allow corrections, then print immediately. When
using 'Direct Type' you would enter your own heading and closing
information. This program was mainly designed for individualized
memos, not mass mailings.
5 (Word Processing)
Enter your password and hit return.
5 (Print a Letter)
5 (Direct Type)
Use Dictionary (y)? If you wish to check the spelling in the
letter you are about to input, answer with a "Y". If you don't want to
use the dictionary answer with a "N".
Please begin At this prompt you start entering the body of your
letter. If entering for a FAX Coversheet, 18 lines is the maximum
number of lines available.
During input of your letter you may enter an ! at the beginning of
a new line. This will insert a letter, or part of a letter,that is
already stored into the letter you are entering. See page 5.17.7 for
more information on how to use this Text Command. When inserting
letters from Direct Type line number 1, the "in regards to", will not
be moved.
When you are finished entering your letter, enter an "*" and return at
the beginning of a new line.
You will now be in the Update mode. Use the arrow keys to move around
within the body of your letter to make corrections. After all
corrections have been made, to exit on WYSE terminals or "new beige"
ADDS 4000 hit your home key, for "old black" ADDS terminals hold the
shift key down then hit the home key.
(NOTE: You cannot add extra lines in the update mode under
Direct Type, so it is important that you enter all of your letter
before entering an asterisk and going into this mode.)
NP
Check Spelling (n)? If you answered "Y" to "Use Dictionary" you
will receive this prompt. If you answer with a "Y" the system will
automatically check the spelling in your letter. When the system finds
a word that is misspelled the word will be brought up with a ?
after it. At this point type in the correct spelling and the system
will correct the word within your letter. (NOTE: The system will
show all words not entered in the system dictionary as misspelled
words. When this occurs you may enter a "+" (plus sign) after the "?"
and the word will be added to the dictionary.)
Shall I Print It (n,e,c,m,f)? If no errors were made, make sure
paper is loaded in the proper printer (it can be continuous or
single sheet) then hit return and your letter will start printing.
To exit the letter, enter an E and return, and you will receive no
printing. To get back into the update mode, enter an N. To send
this memo to login groups set up in Mail Distribution (E mail) enter
an "M" (see page 5.26.1 for information on Mail Distribution). To have
this memo sent to Automatic Fax, enter an "F".
To receive a coversheet for FAX transmitions, address an envelope, or
get a mailing label for this memo enter a C.
NOTE: This selection can only be used if you have a LASER printer.
You will receive the following prompts:
Want lookup (y)? If you have the address you want to use for this
memo stored in Address Book you may answer this prompt with a "Y"
and some information will automatically be inserted into the following
address prompts:
# copies ? Enter the number of copies needed.
Printer ? Enter your printer number.
XX Record # or string? Enter the record number from Address Book
that contains the address you want to use. (If you did not answer
"Y" to "Want Lookup" you will not receive this prompt.) You will now
be able to view the record you chose and will receive OK (n)?. If
this is the correct record just hit return. If this is not the correct
record enter an "N" and the system will continue to search.
Non Custom letterhead (y)/Cassette (2)? If you have a Custom
letterhead (macro) enter an "N", a "/", then the cassette number you
want to use. If you do not have a custom letterhead, answer this
prompt with a "Y", a "/", then the cassette number you want to use.
Example: N/2 = Custom Laser letterhead printed from cassette 2.
If you return through this prompt the system defaults to N/2.
NOTE: When using non-custom letterhead the system will automatically
print your agency's name and FAX number at the bottom of the form. To
enter or change your agency's Fax number, select 2 Management, 8
Address Book, then 11 Change FAX number. You will need the LEVEL I
code to store or change the FAX number.
NP
Client #? If you want to address this memo for a client you may
enter the client number here and some information will automatically
be inserted into the following address prompts. (This works like the
above prompt "Want lookup ?" except the information is pulled from
the Client file instead of Address Book.)
The following prompts may have already been inserted if information
was pulled from Address Book or the Client file. If there is correct
information to the left of the prompt you may return through that
prompt. Input any information that has not been automatically
inserted, or which needs to be corrected/changed.
Send to FAX #? If sending your memo via FAX you may enter the FAX
number you are sending your memo to. If not using FAX just return.
Attention? Enter your attention line.
Company ? Enter the company name.
Date/Time Enter the date and time you are sending this memo.
if different than what is on your screen.
Address env Enter the first line of the mailing address.
Address env Enter the second line of the mailing address.
From ? Enter the name of the person sending the memo/FAX.
# Pages ? Enter the number of pages including the coversheet if
sending via FAX. If not needed, just return.
OK(n,e,a=address env)? If everything has been entered correctly
just hit return. You will now receive your cover sheet. If input is
not correct enter an N and you will be able to make corrections.
If you wish to address an envelope enter an A.
For Label (y)? If you want the address printed on a Label enter a
"Y". If you do not want to print to a Label just return.
Add return (y)? If you want a return address to print on your
envelope enter a "Y". If not just return.
Want P&C ? If you want the words Personal and Confidential to
print out on your envelope answer with a "Y". If not needed just hit
return.
You would then go to the Laser and hand feed (cassette 0) an envelope
into the printer. The envelope will be fed face (address) side up, but
upside down, so that the top of the envelope is toward you and the
bottom of the envelope is away from you when placed on the tray. Slide
the envelope into the printer until the printer starts pulling the
envelope into the printer. Your envelope will now be addressed. To
exit the program without anything being printed enter an E.
If you hit return only at the OK (n,e,c,m,f)? prompt you will
receive the following prompts......
NP
Printer ? Enter the printer number you want to send your letter
to.
Successful (n)? If the print was successful, hit return only. To
receive another printing, or copy, enter an "N" and return and the
letter will reprint immediately.
Datebook (y)? See the Management section of your Compuwork Manual
for more information.(page 2.5.1)
Select 1 (Menu) to return to the Main Menu.
TYPEWRITER
This selection is currently not in use.
COMPUWORK MANUAL
1/1/93
5.17.
SUMMARY OF COMMANDS
Below is a list of the commands and explanations you will use in Word
Processing. ALWAYS REMEMBER that after you enter a command, you MUST
HIT RETURN. To VOID a command, enter a backward slash immediately
following the question mark after the A - Z command code.
UPDATE COMMANDS:
To update: Enter the command code, followed by your instruction of
what information to update, (refer to the explanations after the
command codes) and HIT RETURN. A return only at the update command
will make the screen scroll backwards 10 lines or the number of lines
you set to scroll with the "S" command.
* Ends input when you are entering a new letter and
during update, when you are inserting or entering line
by line.
OK? Computer response asks if entries are correct. If
Yes, enter a Y or y. If No, enter an N or n.
A or a Adds information AFTER or to the end of a line(s).
Enter the first line # to add on to, space, the last line #,
space, then space again, and key the information to be added
and return. Then enter an L for list.
B or b Adds information BEFORE or to the beginning of a
line(s). Enter the line # to add to, space, the last line
#, space, and enter the information to be added before a
line, space and return. Then enter an L for list.
C or c Mass changes will change words throughout your entire
letter. e.g. /incorrect info/correct info/
You may leave off the last slash if you only want the first
occurence of the incorrect information changed.
Individual line changes to change words in a particular
line. e.g. /incorrect info/correct info/from line # (a
space) to line # then return.
DON'T forget the slashes, they tell the computer to change
what is in the first block to what is in the second block.
D or d Deletes a line or lines. To delete one line, enter
that line # only. To delete more than one line, enter the
first line # to be deleted, then space one time, and enter
the last line # to be deleted. Hitting the spacebar after
the first line # is important; to the system it means
through.
NP
E or e Equals or centers a line. To center one line, enter
that line # only. To center more than one line enter the
first line # to center, then space one time, and enter the
last line # to center. You may enter a third number after the
"last line #" that will offset the centering. Use the "+" or
"-" when using this third number depending on the offset you
want.
F or f Finds information in a line. Enter some identifying
words from the line you are searching for. When the computer
finds this information, it will ask if you need another line
with this same information. If this is the line you are
looking for, hit return, and the cursor will move to the
beginning of the information being searched. If it is not,
enter a Y and return and the computer will look for another
line with this information. When in the body of the letter,
to escape, hold the shift key down and press the home key.
G or g Indents a line. To indent one line, enter that line
# only. To indent a series of lines, enter the first line to
be indented, then space one time, and enter the last line to
be indented. Line 1 line 2 and a space = + or - number to
indent.
H or h Cut and paste. Move a portion of the letter from one
area to another area. At the update, enter a command eg:
h T L1 L2 C1 C2 L3 C3
Where T=type = 0 Duplicates old information
1 Pack old location
2 Blank old information
3 Blank old information ONLY
4 Blank & Pack old information ONLY
5 Insert and Move old information
L1= From line of information to be moved.
L2= To line of information be be moved.
C1= From column of information to be moved.
C2= To column of information to be moved.
NOTE: L1,L2,C1,C2, define a rectangle of information on the screen.
L3= Start line to move information to.
C3= Start column to move information to.
Use space bar between numbers
eg. H 1 5 6 20 30 8 4
NP
I or i Inserts a line or lines. To insert, enter the line #
you want to start inserting AFTER. Hit return and you will
notice the next line number under your update message. At
this point you may enter the information you want on that
line and hit return or continue typing and you will now
receive the next line. To enter blank lines, when you receive
the line number, hit return through as many lines as needed.
To end inserting, enter an * at the beginning of a line and
return.
J or j Will right justify margins, or columns, to make
characters flush with the right margin. This command is
especially nice when working with number or amount columns.
To right justify enter the column to start with, space, the
column to end with (this would be the ending position of the
column or margin), space, enter the line to begin with,
space, and the line to end with. When working with number
columns, refer to the T update command if you need to total
these columns.
K or k Will check spelling within a letter. Enter a K at
the update prompt. Next enter the line # you want to start
checking, a space, and the line # you want to check through.
If the system finds a misspelled word, the word will be
brought up with a ? after it. At this point enter the word's
correct spelling and it will be corrected within your
letter.(NOTE: The system will show all words not entered in
the dictionary as misspelled words. When this happens if it
is a word or a proper noun that you want added to your
dictionary file then enter a "+" (plus sign) and the word
will be added to the dictionary.) The Dictionary will not
work on a letter that has been input in all capital letters.
L or l List the lines of a letter. Entering an L and
return, will list the next 10 lines (or the number of lines
you set using the "S" command). To list lines starting at a
particular line #, after you enter an L, enter the line # you
want to start viewing. You can view 20 lines at a time.
M or m Moves lines from one location to another. To move
lines, enter the line # of the first line to move, followed
by one space, enter the line # of the last line to move,
followed by another space, then enter the line # to move
these lines AFTER. To the system the first space means
through, and the second space means after.
N or n Will right justify the margin of an entire letter.
You must also enter from line #, space,to line #. You may
also enter width to use and an offset, but these two inputs
are optional. The command must be put in as follows: Enter an
"N" or "n",from line #, space, to line #, return. To add the
NP
two optional inputs, enter a space after the "to line #"
input, the width, space, the offset. (NOTE: The width is the
number of characters across you want to justify to.) The
offset is the number of characters in a line that tell the
system to ignore a line when justifying. For example, if you
don't want the system to try and spread this line out to
justify it, you would enter a 30 for the offset. If you do
not enter the last two options, width will default to current
width and offset will default to 20 characters.
O or o Will left justify margins, or columns, to make columns
flush with the left margin. To left justify, enter the
beginning position of your left margin, space, through what
column, space, the beginning line number, space and the
ending line number. To total these columns, if so desired,
refer to the T update command.
P or p Packs information in lines to get as much on one line
as possible. To pack lines, enter the first line #,
followed by a space, then enter the last line # to be packed.
To the system the space means through. You can pack more
than one paragraph at a time and still leave a blank line
between paragraphs. To pack lines leaving a left margin
indentation, enter the line packing information as you did
before, including an additional space, and the number of
spaces desired for left indention. To pack lines leaving a
left and right margin indentation, enter the line packing
information, followed by the right indention routine,
followed by another space, and the spaces desired for the
left margin indention.
Q or q Quit updating. Allows you to quit entering corrections
and return to the storage message.
R or r Repeats a series of lines. To repeat, enter the first
line # to be repeated, then space one time, and enter the
last line # to be repeated, then space again, and enter the
line # to repeat these lines AFTER. To the system the first
space means through, and the second space means after.
S or s Scrolls 10 lines. To change number of lines set to
scroll, type in an S at the update command then the number of
lines to scroll. Hit return.
T or t Totals columns. To total, enter the first line #, space,
through the last line #, space, for the beginning column #,
space, through column #. This command can be used in
conjunction with J for right justify and O for left justify.
You must have two blank lines after the column(s) to be
totaled in order for total to work properly.
NP
U or u Changes everything in a line or lines to upper case
(capital letters). To capitalize one line, enter that line
# only. To capitalize more than one line, enter the first
line #, then space one time, and enter the last line #. Also,
if you are using columns within your letter you may also
enter after the last line #, a space, the number of the first
column to change, another space, and the number of the last
column to change.
V or v Changes everything in a line or lines to lower case (small
letters). See "U" command above.
W or w Changes the width of the letter from 70 characters to how
many characters you want per line, not to excede 70. To
change the width, enter the number of characters you want per
line, e.g. 50 and return.
X or x Allows you to start entering by line again at the end of
your letter.
Z or z Will save the letter, exit to print a letter, and skip
directly to the "Input the Addressee (y)?" prompt. This is
used to skip several steps in sending a letter after it has
been updated.
@ Will order columns of information. For example, @? 1 10
will put lines 1 through 10 in alpha/numeric order.
< At the update prompt will place a "<" at the right of the
data. This will show blank spaces in the data. Another
"<" returns the letter to normal.
SAVE Type in the word save at the update command and your letter
will be saved immediately. A user can do this periodically
during the input of a long letter. After you have saved the
letter the screen will go back into the update mode. An X
entered here will continue input. Command appears strange on
screen: S?AVE
UNDO Type in the word undo at the update command and your letter
will be returned to the way it was from the last time you
SAVED your letter. You would use this command if you had
made changes within a letter and were not happy with the
outcome and had previously saved/stored the letter. Command
appears strange on screen: U?NDO
NP
TEXT COMMANDS:
NOTE: The first 8 commands, listed below, must be entered on a new
line, by themselves, in the body of a letter.
NC Entered at the beginning of the last line on a letter,
means no closing needed at the end of a letter. The main
purpose of this clause is for sending a 2 page letter; the
first page to be printed on letterhead stationery and the
second page on blank. This would require 2 letter numbers,
with the first page having no closing. This command is ALSO
used when the closing and signature have been stored in the
letter to avoid a second closing from printing during the
time of print.
NP Entered at the beginning of a line and return tells the
computer to go the the next page to finish printing this
letter. This is good if you have an introduction page. It
allows you to enter your introduction in the same file as
your letter.
UL Entered at the beginning of a line and return means to
underline the information on the line below. This is more
effective when using a letter quality printer.
SL Enter at the beginning of a line to skip a line during
print. If you want to skip more than 1 line, enter SL and
the number of lines to skip. For example: SL4 would skip 4
lines.
^1 & ^2 To underline a portion of a line, perhaps to emphasize a
word, enter a caret (shift and the 6 key), and a one at the
beginning of the line ABOVE the information to be
underlined. Space over to the word or words you wish to
underline, and enter hyphens directly above these words, then
hit return. NOTE: If the word you need to underline
falls at the beginning of a line, you would need to enter a
^2 followed by hyphens through the words to be underlined.
This tells the system to underline the first two positions of
the line below, through the end of your hyphens.
^1 & ^2 To Double Strike a portion of a line enter a caret (shift
and the 6 key), and a 1 at the beginning of a new line
ABOVE the information to be double struck. Space over to
the word or words you wish to Double strike, and enter
asterisks directly above all characters you want to Double
strike. NOTE: If the word you wish to Double strike falls at
the beginning of the line, enter a ^2 followed by asterisks
above the remaining characters to Double strike.
NOTE : When using the double strike command and the
underline command in conjunction with each other, the
underline command should come first then the double strike
command. Double Strike command not for use with Laser print.
NP
^3, ^4 To store spacing information for the printing of a letter,
or ^5 on the first line of the letter, enter ^#, followed by a
spacing code, followed by the new spacing. By doing this,
you change the next available line to the subject line.
Refer to your manual, under Word Processing, to the section
"Storing Print Format Changes" for more detail.
^13 To use word processing to print 130 characters across a
page enter a ^13 on line 2 of your letter at the far left
of the screen (right where your cursor lands when you press
return to exit line 1). Press return after entering the ^13.
Begin typing on line three. When you print this, lines 3 & 4
will become one line and lines 5 & 6 will become the second
line, this will continue on until the letter is printed.
CONTROL T (Toggle) holding down your CTRL key and hitting T
will allow you to insert or replace information in a
line. Holding down the CTRL key and hitting another T
will release the command.
A BACKWARD SLASH has several functions: 1. Entered in the body
of a letter, means to insert information before, or during,
printing. This is good to insert variables, such as: amounts,
dates, etc. Keep in mind, when using a backward slash for inserting,
hit return before reaching the end of a line to reserve room for the
information to be entered. To reserve space follow the backward slash
by carets (^), enter the number of carets for the number of spaces
needed. These will also help you align columns.
2. When entered at the beginning of a line, allows the left margin
to be reset. Enter a backward slash and return at the beginning of
a line, enter the new left margin value and return. To reset the left
margin back to normal, enter another backward slash at the beginning
of a new line an hit return at the question mark.
3. To escape an update command, enter a backward slash directly
after the A - Z command code, and return.
An EXCLAMATION POINT at the beginning of a new line and return
means insert a letter on file, within the letter you are entering.
If there is a standard paragraph, or paragraphs, your agency uses in
letters frequently, you may want to store this standard information in
a letter number file of its own. Then when you are entering a new
letter you can enter an "!" at the beginning of a new line and return.
Then you are asked the file number (letter number) you wish to insert.
Insert your standard information letter number and return. The system
will then ask from line # to line # and will automatically insert the
paragraph/paragraphs you chose, by entering the line numbers, into
your letter. Pressing return only at the from line # and to line #
prompts will insert an entire letter within the new letter you are
working on. This is useful when you wish to duplicate a letter and
just change variable information.
NP
Using the STRING OF LETTERS command you can pull certain lines from
different letter numbers to create a new letter or insert part of a
letter into a letter string. (NOTE: For more information on Letter
Strings see page 5.13.1, Sequence of Letters.) To insert lines from
a letter within a string: enter the open bracket ( ) followed by the
letter # then space over to postion 11 and enter the first line # to
be inserted then space over to position 16 and enter the last line #
to be inserted. For Example: L08001 22 25
EDIT COMMANDS:
To MOVE THE CURSOR around: For ADDS terminals, hold the shift key
down and hit the home key, this takes you to the top of the screen.
To move up, down, across, and back, hold the shift key down and hit
the appropriate arrows. To return to update, hold the shift key down
and hit home again. For WYSE terminals, hit the home key and this
will take you to the top of the screen. To move up, down, across, and
back, hit the appropriate arrow key (the key that points in the
direction you want to move). To return to update, hit the home key
again.
ESC CHAR To delete a portion of a line or paragraph. Position the
cursor at the beginning of the data to delete. Hit the escape
key then enter the alpha character to delete through. Home
will return you to the update message. If packing the
remainder of the paragraph is necessary, under the Update
Commands, refer to P for pack.
ESC 0 Hit the escape key and then hit zero, will add a
blank line before the line the cursor is on.
ESC 1 Hit the escape key then hit a one, will SPLIT A
LINE just to the right of the cursor and make this information
a new line.
ESC 2 Hit the escape key then hit a two, will delete
everything from the cursor to the end of the line.
ESC 3 Hit the escape key then hit a three, will delete
everything from the cursor to the beginning of a line.
ESC 4 Hit the escape key then hit a four, merges the line
the cursor is on and the line below with a character space
between them.
ESC 5 Hit the escape key then hit a five, deletes the
line the cursor is on.
ESC 6 Hit the escape key then hit a six, will mark a
< (from) location. This command is used in conjunction with
ESC command 8.
NP
ESC 7 Hit the escape key and then hit the seven, will mark a
> (to) location. This command is used in conjunction with
ESC command 8.
ESC 8 Hit the escape key and then hit the eight, deletes text
that has been marked using the ESC 6 & 7 commands above.
ESC 9 Hit the escape key and then hit the nine, moves marked
text after the line you are on. Text is marked using the
ESC 6 & 7 commands.
ESC TAB Hit the escape key and then the Tab key. Moves cursor to
the center of the text.
ESC UP ARROW Hit the escape key and then the up arrow. Moves
cursor to the top of the letter.
ESC RIGHT ARROW Hit the escape key and the right arrow. Moves
cursor to the right of of the line you are on.
ESC LEFT ARROW Hit the escape key then the left arrow . Moves
cursor to the left of the line you are on.
ESC DOWN ARROW Hit the escape key then the down arrow. Moves
cursor to the bottom of the letter.
ESC SPACE BAR Hit the escape key then the space bar. Deletes the
word the cursor is on.
ESC `(TIC MARK) Hit the escape key then the tic mark. Deletes
marked text, but will not pack. Used in conjunction with
ESC 6 and ESC 7 commands.
ESC \ (BACKWARD SLASH) Hit the escape key and the backward slash.
Will delete and pack marked text. Used in conjuction with
ESC 6 and ESC 7 commands.
OK (n,c,id,p,r,l)? To STORE A LETTER, the N means do not
store, the C means change the letter number (possibly the letter
was too long for the number you chose), ID means change the letter
ID or title, employee #, letter code, Date, For Employee, Code 1 and
Code 2, P means print the letter as it is stored, R means
return into the body of the letter. Press return only to store the
letter. L produces the List ID's program to be used to locate an
available letter number.
PRINT COMMANDS:
The following is a list of commands that, if you have a Tally
printer, can change the size and type of print in your letters.
NP
Your Tally printer must be set on matrix (high speed) print in order
to make use of these commands.
^6 To change the print to double width enter a ^6 at the
beginning of a new line above the line you wish to change.
(CAREFUL when using this command not to fill a line-since this
doubles everything you might end up printing right off the
page.)
^7 To change the print back from double width enter a ^7
at the beginning of a new line after the line or lines you
wanted to be double width.
^8 To change the print to compressed double width enter
the ^8 at the beginning of a new line before the line you wish
to change.
^9 To return to normal print (standard) enter a ^9 at the
beginning of a new line before the line you wish to change.
^10 To return to matrix (high speed) print enter a ^10 at the
beginning of a new line before the line or lines you wish to
change.
^11 To change the matrix print to letter quality enter a ^11
at the beginning of a new line before the line you wish
to change.
5.18.
COMPUWORK MANUAL
1/1/93
TAB SETTING
There are several ways to set up Tabs for columns and indentations.
One is mentioned on page 5.3.3 of the Compuwork Manual. The following
reviews the other methods of setting Tabs.
A. Set Tabs
Select 5 (Word Processing).
1 (Letter Generation & Update)
Letter Storage #? Enter your letter number and press return.
7 (Set Tabs)
TAB? Press return.
1? will appear on your screen. Enter the number of spaces to
skip (remember cursor starts at 1 NOT zero) and press return. A
2? will appear; enter the second column and press return.
This will continue so you can enter up to 7 columns. When you are
finished entering column numbers, just press return through the
remaining ?'s.
NOTE: In referring to column numbers, those
are the numbers at the top of the letter
screen.
Example:
0....:....1....:....2....:....3....:....4....:....5....:....6
(10) (15) (20) (25) (30) (35) (40) (45) (50) (55)
After you have entered your tabs the screen will return to the
Word Processing Menu.
Select 3 (Input a new letter) following the normal procedures
for entering a letter.
NOTE: The ` (tic) next to the print send key
will move the cursor over to the columns you
have set up under Set Tabs as you input. Once you
leave Input a New Letter the tabs are set back to
zero.
NP
If you are working with number columns you might want to refer to
the J or O update commands to justify right and left margins or
the T command to total columns.
B. Set columns as you go.....
To set columns as you are working in a letter, you can use a
backward slash and press return. At the ? enter the column number
and press return. Your cursor will advance to the column number
you entered on this line.
5.19.
COMPUWORK MANUAL
1/1/93
DICTIONARY
A Dictionary is set up within your system. You may add, delete, or
search for specific words. The Dictionary can also be used for
checking spelling within custom or stored letters.
Select 5 (Word Processing) from the Main Menu.
8 (Dictionary)
This will take you to the Dictionary Menu.
TO ADD WORDS:
Select 2 (Add XX words XX%)
XX words= # of words already entered in the Dictionary.
XX%= Percentage of the Dictionary file that has been used.
?= Enter the word you want to Add. (NOTE: All words must be
entered in lower case letters. NO CAPITALS.) To add another word
enter it at the next ?. To exit hit return only at the ?.
TO MERGE OLD AND NEW WORDS:
Select 3 (Merge XX Old words & XX New Words).
The system will insert and alphabetize all the new words you have
added into the already set up and alphabetized existing words.
(NOTE: This is time consuming and should only be done when
necessary. Whenever new words are added they are tacked onto the
end of the dictionary file. Check the total number of new words
that have been added which appears next to this selection, if quite a
few words have been added then you want to do a merge. Merging the
new words will speed up the check spelling process in word processing.
CAUTION - Others should be out of word processing<>? This is the
next prompt you will receive. If you wish to continue hit return.
After this procedure is complete you will receive Merge
Complete<>?. Hit return at this prompt.
TO DELETE WORDS:
Select 4 (Delete).
Delete? Enter the word you wish to delete out of the Dictionary.
This system will tell you the address in the Dictionary where the
word was found. Next you are asked OK to DELETE (n)?. If you
still want to continue, hit return. If you did not want to delete
this word you would enter an "N". To exit hit return at the delete
question.
TO SEARCH FOR A WORD:
Select 5 (Find).
Find? Enter the word you want to search for. If the word is found
in the Dictionary you will receive the message: FOUND AT
XXX. This tells you the word was found in the Dictionary and the
address within the Dictionary where it is located. If the word is not
in the Dictionary you will receive the message NOT FOUND. To exit
hit return at "Find ?".
TO LIST STORED WORDS:
Select 6 (Print).
Character? Enter a lower case, NOT A CAPITAL, letter.
The system will then bring up all words beginning with that character
that are stored within the Dictionary. At the "<>?" prompts, return.
The system will then list the next 110 words stored that begin
with that letter. After all words have been listed for that character
you will receive the "Character ?" prompt again. You may get a
listing for another letter or just return to exit.
TO DELETE ALL WORDS FROM THE DICTIONARY:
Select 7 (Zero the Dictionary - CAUTION).
Level I? Input the level I code and press return.
If you choose this selection you will delete everything from the
Dictionary. (NOTE: Before zeroing out the Dictionary please call
Compuwork.)
TO VIEW THE NEWLY ADDED WORDS
Select 8 (Test).
This selection will list the words that have been added to the
dictionary since the last merge, and also the beginning address of
the "A" words that are stored on the hard disk (eg A-2). If any new
words have been added they will appear after the 2 index.
CHECK SPELLING:
The Dictionary is also used in the update mode in Word Processing to
CHECK SPELLING within a stored letter. To use this option see page
5.17.3, Summary of Commands: K for instructions.
5.20.
COMPUWORK MANUAL
1/1/93
DATA SOUTH PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a Data South printer and need this section for
instruction.
C-ITOH 815 PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a C-ITOH 815 and need this section for
instruction.
C-ITOH 315 PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a C-ITOH 315 and need this section for
instruction.
5.21.
COMPUWORK MANUAL
1/1/93
MVR REQUESTS
The following selections will allow your Agency to receive reports on
clients' driving records from your states Department of Motor Vehicles
using the DAC service. Using this program you will be able to send and
receive MVRs, over the modem, directly to and from DAC. This will save
your agency a great amount of time. When you send reports over the
modem you will usually receive them back within 1 to 3 days, depending
on the state requested.
From the Main Menu:
Select 5 Word Processing
6 MVR Requests
**NOTE: Menu selection numbers may vary depending on which MVR program
you are using (there are different programs for different baud rates).
Please go by the description of the selection rather than the
selection number.**
UNIX users: Please see additional notes pertaining to MVRs done on
UNIX systems, on page 5.21.9, after consulting these manual pages.
ADD REQUESTS:
This selection allows you to enter new requests to the batch file. A
backward slash in any field will end entry. NOTE: Requests can be
automatically transferred directly from stored personal auto rate
quotes. For more information refer to the Rating section of the
manual.
To add MVR requests select 2 (Add).
You will now receive the following questions:
NOTE: ALL INPUT MUST BE MADE IN UPPER CASE LETTERS.
Status? Enter a 0 (or return) for a request that has not yet been
transmitted to DAC. Enter a 3 if you want to enter a request with
incomplete information. A 3 status will not be transmitted.
Date? System date automatically inserted.
State? Enter the postal abbreviation (2-letter code) of the state
whose MVR records are to be searched. This will be the state in which
the driver's license was issued.
Subaccount? Enter the 3-digit code (assigned by your office) to
the person requesting the MVR. If subaccounts have not been assigned
or it is not necessary for your agency to assign them, enter a 999.
For Direct Billing to insurance companies, enter the company's 3
digit company code here.
NOTE: DAC will send a separate statement for each subaccount.
Quoteback ID? This field is designed as a memo to record the
requesting person, department, branch office, etc. This is an optional
field.
License #? Enter the driver's license number.
Birthdate? Enter the birthdate as a 6-digit number, as in 021371
NOT as 2-13-71 or 02/13/71.
Last name? Enter last name in all capital letters with no
punctuation or spaces. i.e. ONEAL not O'NEAL.
First name? Enter first name in all capital letters with no
punctuation or spaces.
Middle name? Enter middle name in all capital letters with no
punctuation or spaces.
Sex? Enter M or F.
S.S.#? Enter the driver's social security number with no dashes or
spaces.
Optional type? Enter an "X" here to receive a 7 year MVR if it is
available from the state being requested. If you want the regular 3
year MVR just return thru this prompt.
Name Suffix? If needed you may enter a name suffix. (e.g. JR,SR,
III ect.) Do not enter a period after the suffix.( JR. should be JR )
OK (n)? If the record is correct as entered hit return. If you
need to correct a field enter a "N" and the system will take you back
to the beginning of the record. To escape and go back to the MVR menu,
after you hit return at the "OK (n)?" to accept your new record as
correct, the system will bring up the next blank record. Backward
slash to the end of the record and enter an "E" at the "OK
(n,p,e)?" prompt.
MODIFY REQUESTS:
This selection allows you to modify requests already entered.
To modify choose selection 3 (Modify). (#) Rec # or ?
Enter the record number you want to modify or if you don't know the
record number enter some identifying information that can be found in
that record. The system will find a record and you will receive the
prompt"OK(n)?". If this is the correct record hit return, if not,
enter a N and the system will continue it's search. When the correct
record has been located hit return at the "OK(n)?" and you will
receive the record for update. Return thru fields that are correct and
type over incorrect information. When record is corrected hit return
at the "OK(n)?" prompt to save the corrected information. You will now
receive the prompt "Rec # or ?" again. To correct another
record follow the same procedure as for the first record. To go back
to the MVR menu just hit return at this prompt. NOTE: To
retransmit a MVR request the status code needs to read 0 (zero).
DELETE REQUESTS:
This selection allows you to delete requests out of the MVR file one
at a time. When deleting a series of requests always start with the
highest record number to delete to the lowest record number.
To delete choose selection 4 (Delete).
(#) Rec # or ? Enter the record number of the request to
delete or some identifying information located within that record.
When the correct record is located answer the "OK to delete?"
question with a "Y". If you decide you do not want to delete this
record answer the question with an "N". You will now be returned to
the MVR menu.
#5 TRANSMIT REQUESTS:
This selection will allow you to send your MVR requests to DAC.
Before you can transmit you must set up your modem.
First turn your modem box on. (If you have a Uniq 4 modem, select the
out position on both push buttons on right of front panel.) Make sure
you have a phone line and a power supply cord connected to the back of
your modem. Next you must set the 4 switches on your computer. Switch
1 (down), switch 2 (up), switch 3 (down), and switch 4 (down).
Finally, if you have a phone switch on the wall that is labeled phone
and computer, you must set the switch to computer. Not all agencies
will have a phone switch. Also, make sure your printer is on and on
line. You should now be ready to transmit.
To transmit requests select #5 (Transmit MVR Reports). NOTE: You
will notice a date and a time after this selection. This is to remind
you when requests were last transmitted. This date and time will
appear after your first transmission. The last batch number
transmitted can also be found, to the right of the time, in
parenthesis.
(#) Start with # (<>=1)? Enter the record number of the first
record you wish to transmit. The number located to the left of the
word "Start" represents the number of records in your MVR file. You
may enter a number to start. If you want to send all untransmitted
requests in the file you may just enter a return. If you are unsure
about which record to start, you may get a listing by choosing
selection #11.
End with # (<>=all)? Enter the number of the last record you want
to transmit or a return means all untransmitted records after the
start record you chose in the preceding question.
Start time <>=now (e.g.22:32)? - WILL ONLY APPEAR FOR 1200 / 2400
BAUD PROGRAM. Return to start transmitting now or enter the time
(Military time) you want the system to start transmitting. With this
option you may choose to let the system transmit at night or any time
that is convenient for your agency.
When transmission begins you will see messages appearing on the screen
to let you know what the system is doing. All you have to do is watch
the screen and the system will do the rest. If all goes correctly DAC
will send a report to your printer that will tell you if the
transmission was successful, the number of reports received, the
number processed, and if any of the reports were rejected. You will
then be returned to the MVR menu.
REMEMBER: After you are through using the modem set the switches
back for normal operation.
NOTE: FOR 1200 / 2400 BAUD ONLY. If during transmit or receive the
system just sits as if it is hung up or waiting you may use the ESCAPE
key to exit. The system will go into a self-timing mode if it gets
no connection or it receives improper set up codes and will sit for 10
minutes before trying to redial. It will try to redial 5 times. If you
want to exit this mode during this cycle hit the escape key.
RECEIVE MVR REPORTS:
This selection will allow you to receive MVR reports directly from DAC
to your agency over the modem.
To receive MVR reports choose selection #6 (Receive MVR reports).
Follow the exact same procedures as under #5 transmit. This includes
the modem set up procedures. At the Start and End record # questions
all the same rules apply except you will be entering the record
numbers you want to receive instead of the record numbers you want to
transmit. Your reports will be sent to your printer just like they
were after the transmit procedure.
RECEIVE THEN TRANSMIT:..........NOTE - ONLY FOR 1200 / 2400 BAUD.
Choose selection #7 (Receive then Transmit). This selection allows
you to follow the same set up procedures as in #5 Transmit then the
system will automatically Receive your reports and after receive is
finished go immediately into the Transmit procedure. When transmission
is complete you will be returned to the MVR menu. Using this selection
will still update the dates and the times located to the right of
selections #5 and #6.
CHANGE STATUS TO RE-SEND:
This selection will allow you to change the status on a large number
of requests if they need to be retransmitted for any reason.
To utilize this option select #7 (Change Status to Re-send).
NOTE:Will appear as selection #8 on 1200 / 2400 baud program.
You will now receive the following questions:
Which State? You will enter the 2 character postal abbreviation of
the state for which you want requests to be retransmitted.
Do all for state (y)? If you want all requests for that state to
be retransmitted enter a "Y". If you do not want to re-send all
requests for that state enter a "N" or return. If you answer with an
"N" or return the system will bring up each request for that state for
you to review. Each will have an "OK (n)?" prompt. If you want to
change the status for that particular request so it can be re-sent
answer with a "Y". If you do not want to re-send enter a "N".
Do approved also (y)? If you want to retransmit requests that have
already been approved you must enter a "Y", if not enter a "N".
From rec #? Enter the record number of the first request you want
to re-send. To review each request hit return.
To rec #? Enter the record number of the last request you wish to
re-send. To review each request hit return.
If you enter returns at the "From rec #?" and "To rec #?" questions,
you will be able to review each request just as you were under the
"Do all for state ?". The same instructions apply and you may change
any one or all. You may receive some or all of the above questions
depending on how you answer each previous question. It may be easier
to change the status to a 0 (zero) with the modify selection if you
only have a few requests to retransmit.
ZERO THE FILE:
This selection will allow you to delete ALL requests from the MVR
file.
To delete all requests choose #8 (Zero the file).
NOTE: For 1200 / 2400 baud the selecton will be #9.
This option deletes EVERY request from your file whether it has been
transmitted or not. There is a password on this selection to prevent
accidental deletion. Use this selection only if you are sure you want
to zero the whole file.
CHANGE ACCOUNT CODE:This selection #10 should only be used if DAC
changes your account code or their telephone number. There is a
password on this selection to prevent accidental tampering in this
information. Compuwork will instruct you if changes should ever have
to be made under this selection. NOTE: This selection will only
appear on 1200 / 2400 baud program. Those using the 300 baud program
must enter the words "account code" (in lower case) at the "What is
your selection?" prompt on the MVR menu. All other preceding
instructions for 1200 baud still apply for 300 baud.
#9 HANG UP:
NOTE: FOR 1200 AND 2400 BAUD RATE USE SELECTION #16
Will hang up the modem after a transmission. Should not be required
for normal use. Compuwork will inform you when needed.
LIST MVR REQUEST FILE:...........NOTE: ONLY 1200 / 2400 BAUD.
^1 ---------------------------------------------
300 BAUD GENERATES THIS REPORT AUTOMATICALLY.
This selection will allow you to get a list of either certain types of
requests or all requests that are stored in the MVR file.
To use this selection choose #11 (List MVR request file).
Printer (1-4)? Enter your printer number or hit return to view on
screen. You will now receive the following sub menu:
1) All 2) Not Transmitted 3) Not Approved 4) Approved - What is your
selection? Enter the appropriate selection number, depending on what
type of list you want printed.
1 (All) = all records in file.
2 (Not Transmitted) = All status codes 2.
3 (Not Approved) = All status codes 1.
4 (Approved) = All Status codes 2 ready for purging.
From rec #? You may enter a certain record number to start with or
you may return to print all for the selection you chose.
To rec #? You may enter an ending record number or return to print
all for the selection you chose. You will now receive your list with a
status summary at the end and be returned to the MVR menu.
DATEBOOK:..............NOTE: ONLY FOR 1200 / 2400 BAUD
Choose selection #12 (Datebook). For more information on Datebook
see page 2.4.1 in the Management Section of the Compuwork manual.
LIST MVR'S READY TO TRANSMIT:..........NOTE: ONLY 300 BAUD.
This selection #12 List MVR's ready to Transmit will list all
records with a status of 0 (all records that need to be transmitted).
APPROVE MVRs AS SENT:
This selection allows you to change the status on requests from a
"1" (transmitted) to a "2" (transmitted and ready to be deleted
from the MVR file). If your request was successfully transmitted
and you no longer need the record, you would approve the request as
sent. If all the requests were successful, you would approve all.
If only some were, you would only approve those that were sent
successfully.
Choose selection #13 (Approve transmitted MVRs).
You will now receive the following prompts:
Which State? Enter the State from which the record was requested.
Do All for State (y)? If you want to approve all requests already
transmitted for this state, enter a "Y". If you only want to approve
some enter an "N". If you answered with an "N" or a return the
system will bring up each record for review. Each will have an
"OK (n)?" to the right. If you want to approve that particular
request, enter a "Y". If you don't want this request approved
enter an "N".
From rec # ? If you answered "y" to "Do All for State ?" , you
will receive this and the following question. You may enter
a record number to start with or just return to start with the
first approved record number for that state.
To rec # ? Enter the last record number to be approved for that
state or hit return to approve to the end of the file.
After approving is completed the system will return you to
the MVR menu.
PURGE FILE OF APPROVED MVR REQUESTS:
This selection will allow you to delete all approved requests
from the system.
To utilize this selection choose #14 (Purge files of approved
MVR requests). The system will now delete all records with the
status of "2". This will create space for new records to be added.
DUMP BUFFER:..................NOTE: ONLY 1200 / 2400 BAUD.
Selection # 15 (Dump Buffer).
This selection is similar to "Clear" on a printer. It should not
be required under normal operating conditions and Compuwork
will instruct you when this is necessary.
REPRINT MVR REPORTS -.............NOTE: 300 BAUD ONLY.
This selection #16 Reprint MVR Reports will reprint an MVR report
as long as nothing else has been done on that terminal since receiving
the report (its still in the temporary file). Similar to the reuse
option under Rating, it is basically used to get more than one copy of
a report.
CHOOSE PRINTER SET UP FOR A PARTICULAR TYPE PRINTED MVR REPORT
^1 -------------------------------------------------
NOTE: 300 BAUD ONLY, 1200/2400 UNDER DEVELOPMENT.
Choose selection #17 - Use Plain Paper
This selection gives you 3 printing options for MVR reports.
Each time you choose selection #17 the print option will change. It
will read either Plain Paper, Pre-Printed Paper, or Laser Paper.
Instructions for using each of these options is explained below.
Use Plain Paper - This option is the default for selection 17. In
other words this is the option you will receive if you do not change
selection 17 before receiving an MVR report. The report will print out
on plain paper without being in a "Form" format.
Use Pre-Printed Paper - This option would be used by agencies that
print the report on a Dot matrix printer and utilize pre-printed forms
supplied by DAC. Your report will be printed out directly onto DAC's
form that you have loaded into the printer.
Use Laser Paper - This selection can only be used by agencies that
have a Laser printer. The printer will generate a form and put the
received information directly onto that form.
If selection 17 has been changed to read Use Laser Paper you will
receive an additional selection on the MVR menu.
18 Use Font 38? - If utilizing a Laser to print out your MVR
report you may choose a particular font (print style) for the
information that will be printed on the generated form. If you do not
change the font, leaving selection 18 as is, your information will be
printed in the default font 38 (Courier bold). If you do wish to
change the font you would receive the prompt Enter Font to Use?
after selecting #18. You would now enter the font number for the
particular type print you want, then return. Selection #18 will now
read Use Font XX? (XX= the font number you entered). The print type
should now be set up with the font you just entered.
NP
^1 ----------------------
**NOTES on UNIX MVRs**
1) The lastest MVR program automatically determines if you have chosen
a laser printer and will print MVRs received on a laser form.
If you choose a laser printer you will be asked to answer another
prompt: "Font #?". Enter the font (print type) to use or return to
receive the default, font 1.
2) The printer question no longer comes up after selecting the option
to receive or transmit. It only appears after MVRs have been received.
When ordering MVRs, no print option comes up at all. This information
is now just sent to the screen.
3) While receiving MVRs, a full report no longer is printed to the
screen. Instead, only the name of the person who's MVR is coming in is
displayed (along with some information from DAC at the end).
4) A reprint option has been added. This selection allows you to
reprint MVR reports if for some reason you need additional copies.
This option appears on the MVR menu as selection number 17. NOTE: This
is a temporary reprint option based on information stored to your
terminals temporary file. If another program is run on this terminal
the temporary file is lost and the reprint can no longer be done using
this selection.
5.22.
COMPUWORK MANUAL
1/1/93
EASYLINK BATCH
Compuwork has developed telecommunication with Western Union's
Easylink program. Easylink is an electronic mailbox, giving Compuwork
users the capability to send or receive correspondence to or from
anyone else that has a telex, or is an Easylink subscriber. You may
also send letters to anyone owning a FAX machine. This correspondence
can be in the form of a letter or memo. You may send or receive daily
or more often if necessary. To utilize this selection choose......
#5 (WORD PROCESSING)
#9 (EASYLINK BATCH)
There are two options for adding letters onto the system for
transmission:
#5) Send a prepared letter (MODEM)
#6) Send a custom letter (MODEM)
SEND A PREPARED LETTER
To send a letter that is already set up on your system, choose...
#5 (Send a prepared letter)
When you choose selection #5 you will receive the following prompts:
Box #? Enter FAX number( FAX "space" area code and phone
number), telex number (6 digit number),or Easylink Mailbox # (8 digit
number)you want to send the message to. These numbers are assigned by
the different services.
Letter #? Enter the number of your stored letter.
Attention? Enter your attention line.
Name? Enter the name of the person you are sending the
message to.
Address? Enter the first line of address of the person to whom
you are sending the message.
Address? Enter the second line of address.
cc? Enter the name of the person(s) you want a copy sent
to, or you may enter enclosures. You will receive three
of these prompts. If you don't want to enter anything in
these fields just hit return.
Signature? Enter the name of the person sending the letter.
Salutation? Enter your salutation if needed or if not needed just
hit return.
# of inserts? Enter the total number of inserts located within
your letter. If there are none just hit return.
OK (n,e)? If the information is correct hit return for the letter
to be saved into the transmit file. To correct information enter an
"N" and the system will take you back to the beginning to correct your
input. To exit and not save the information enter an "E". This "E"
will take you all the way back to the main menu. When you enter a
return you will go back to the Easylink menu.
SEND A CUSTOM LETTER
To send a letter that is not stored within the system select....
#6 Send a Custom letter (MODEM).
When you choose selection #6 you will receive the following prompt:
Box #? Enter the telex # or Easylink mailbox # you want the
message sent to.
NOTE: See the DIRECT TYPE selection (Under Word Processing
section) of your manual for remaining instructions on the input of a
custom letter. These instructions are located on pages 5.16.1. After
you have followed these instructions you will be returned to the
Easylink menu.
TRANSMIT ALL INFORMATION
This selection will allow you to send your messages to others
utilizing the Easylink service or to someone who has a FAX or Telex
machine.
Before you Transmit you must set up your modem. First, turn your modem
box on. ( If you have a Uniq 4 modem, select the out position on both
push buttons on right of front panel.) Make sure you have a phone line
and a power supply cord connected to the back of your modem. Next you
must set the 4 switches on your computer. Switch 1 (down), switch 2
(up), switch 3 (down), and switch 4 (down). NOTE: If you utilize the
MVR program the set up of the modem is exactly the same. Finally, if
you have a phone switch on the wall that is labeled phone and
computer, you must set the switch to computer. Not all agencies will
have a phone switch. Also, make sure your printer is on and on line.
You should now be ready to transmit.
To transmit a message choose #2 (Transmit all information).
NOTE: You will notice a number in parenthesis to the right of this
selection. This number represents the number of messages stored in
your transmit file.
After you choose #2 you will receive the following prompts:
Want hard copy (n)? If you want a printed copy for file purposes
of what you are transmitting enter a "Y" or return. If you don't need
a printed copy enter a "N".
Printer (1-3)? Enter your printer number.
(#) Start with # (<>=1)? Enter the record number of the first
record you wish to transmit. The number located to the left of the
word "Start" represents the number of messages in your transmit file.
You may enter a number to start. If you want to send all untransmitted
messages just hit return. If you are unsure about which record number
to start with you may get a listing by choosing selection # 17.
End with # (<>=all)? Enter the number of the last message to
transmit or return for all untransmitted records falling after the
start record you chose in the preceding question.
Start time <>=now (e.g. 22:32)? Return to start transmitting now
or enter the time (Military time) you want the system to start
transmitting. With this option you may choose to let the system
transmit at night or any time that is convenient for your agency, but
your user will be tied up and the computer must be left on.
When transmission begins you will see messages appearing on the screen
to let you know what the system is doing. Do not try to answer any of
the questions that appear after transmission begins. The system will
continue on automatically. All you have to do is watch the screen and
the system will do the rest. If all goes correctly you will receive a
report from Western Union on your printer that will tell you if the
transmission was successful.
Datebook (y)? You may now enter a Datebook entry by inputting a
"Y". Just hit return if one is not needed. See page 2.9 in the
Management Section of the Compuwork manual for more information on
Datebook. After you have answered this question you will receive the
next prompt.
<>,p,e? A return will take you back to the Easylink menu. To exit
to the main menu enter an "E". For another printed copy input "P".
REMEMBER: After you are through using the modem set the switches
back for normal operation.
NOTE: If during transmit or receive the system just sits as if it
is hung up or waiting, you may use the ESCAPE key to exit. The system
will go into a self-timing mode if it gets no connection or it
receives improper set up codes and will sit for 10 minutes before
trying to redial. It will try to redial 5 times. If you want to exit
this mode during this cycle hit the escape key.
RECEIVE ALL INFORMATION
This selection allows you to receive messages from others using the
Easylink service or from someone who has a Telex machine.
To receive messages choose #3 (Receive all information).
Follow the same procedures as under #2 Transmit. This includes the
modem set up procedures. You will not receive the "Start" or "End"
record number questions because you will want to receive all
information waiting for you. The system will now start to receive all
your messages. The messages and a report of what was received will
print out on your printer.
TRANSMIT THEN RECEIVE ALL INFORMATION
Choose #4 (Transmit and Receive all information).
This selection combines both the Transmit and Receive steps into one.
When you choose selection #4 you will follow the same set up
procedures as for Transmit. The system will then start to Transmit
messages. When this procedure is finished the system will
automatically start the Receive procedure and when finished give you
the prompt <>,p,e. You will answer in the same fashion as you did
under Transmit.
ZERO THE TRANSMISSION FILE
This selection allows you to delete ALL stored messages from the
Transmission file.
To delete all messages choose #7 ( Zero the Transmission file).
This option deletes all messages whether transmitted or not. There is
a password on this selection to prevent accidental deletion. Use this
selection only if you are sure you want to zero the whole file.
LIST ALL STORED MESSAGES
This selection allows you to get a list of all stored messages.
To get your message list choose #17 (List).
Printer (1-4)? Enter your printer number or return to view on the
screen.
You will now get a list of all your stored messages then the prompt
<>,p,e ?. Answer with a return to get to the Easylink menu or
enter an "E" to go to the main menu.
CHANGE STATUS
This selection allows you to change the status on a message so it can
be retransmitted.
To change status to retransmit choose #18 (Change Status).
The system will now list each message, date entered, and time entered
and you will receive the prompt Current Status: X New? . X
represents the current status. Enter the new status after "New" ?. If
you want the status to remain the same enter a return at this prompt.
A status "0" means not yet transmitted. A status "1" means the
message has already been transmitted.
<>,p,e? Answer with a return to go back to the Easylink menu or
enter an "E" to exit to the main menu.
HANG UP
If you receive interference on a line choose #19 (Hang Up) to
reset the modem so you may try your procedure again.
For selections #8 thru #15 refer to the following pages of your
Easylink manual.
8) Status (6H,U) page 51
9) Scan page 45
10) Hold page 47
11) Scan Hold page 47
12) Sent page 48
13) Scan Sent page 48
14) Chron page 49
15) Scan Chron page 49
After these selections you will receive the following questions:
Additional info? You may enter a certain time period for the
system to search thru. For example, to search thru the file for any
messages that have been input in the last 24 hours you would enter "
24H " after this prompt. If you were looking for only undelivered
messages entered in this time period you would enter " 24H,U ".
OK (n)? If the time period was input correctly, hit return. If not
enter a "N" and you can reenter the time period to search.
Printer (1-3)? Enter your printer number if you want a printed
copy. If you don't want a printed copy enter a "0" or just hit return.
Another (y)? If you want to search again under another selection
enter a "Y". If you don't want to search another selection enter a
"N". If you entered a "Y" you will receive the following question.
Complete message? To search for a certain message located under
another one of the options 8 - 15, other than the one you were just
searching under, you would enter the selection name and the time frame
to search under. For example if you just searched the Scan selection
for a certain time frame and you now want to search the Hold
selection, after the prompt "Complete message ?"you would enter "HOLD
24H". This will search the hold file for anything entered within the
past 24 hour period.
ADD COMMUNICATION SERVICES
This selection #22 (Add X of 37 0.00%) allows you to add future
telecommunications services. X represents the number of
communications services that your agency has stored. At this point you
may have 1 to 3 records already stored under this Add selection. When
future services are available they can be added here. The 3 services
available at this time are:
Western Union Easylink - Message service
DAC - MVR program
Westfield - Custom Company interface
To add these three services as records follow the instructions below.
NOTE: You must meet certain hardware requirements and be set up as a
client by whichever service you wish to use.
When you choose #22 (ADD) you will receive the following prompt:
LEVEL I ?. At this prompt enter your Level I code. This password
is to prevent accidental entry into this selection.
Next you will receive the following fields in which to enter pertinent
information.
Code: This field is reserved for future use. Hit return at this
field.
Destination Code: Enter the code set up for the service you are
adding.
Western Union Easylink 10000
DAC 12000
Westfield 20001
Data telephone: This number will be a local number assigned to
your agency by the service you are adding. ( This is the number your
modem will be dialing.)
Contact: Enter the name of the person to contact if you have
problems or questions with the service you are adding. (Optional)
Company: Enter the name of the service you are adding.
Address: Enter the first line of address for the service you are
adding. (Optional)
Address: Enter the second line of address for the service you are
adding. (Optional)
Voice phone: Enter the customer service phone number of the
service you are adding.
Code A: If a code is needed in this field it will be assigned to
your agency by the service you are adding.
Code B: If a code is needed in this field it will be assigned to
your agency by the service you are adding.
After the preceding code fields, all remaining fields will depend on
the specific service being added. Enter all information for these
fields as defined below. Leave all other fields blank.
WESTERN UNION EASYLINK
# of codes: 1
Response: ID?
Signif: 3
Termin: 3
Code 1: Will be assigned by Western Union.
Response: PTS
Signif: 3
Termin: 0
DAC
C1: 1
C2: 10
C3: 255
C4: 100
C5: 5
C6: 100
C7: 100
C8: 5
C9: 10
C10: 30
C11: 9600
C12: 1
# of codes: 3
Leave the first Response, Signif, Termin, and Code 1 fields blank
and start at the 2nd Response field.
Response: Username:
Signif: 10
Termin: 3
Code 2: DRVDMV
Response: Password:
Signif: 10
Termin: 3
Code 3: DRVDMV
Response: GOMVR
Signif: 5
Termin: 0
WESTFIELD
File: A127
C1: 1
C6: 25
C10: 60
C11: 300
# Codes: 1
Response: ENTER NUMBER:
Signif: 3
Termin: 3
Code 1: BATCH
Response: CALL COMPLETE
Signif: 4
MODIFY
This selection allows you to Modify information on services that have
already been added as records.
To modify a record choose #23 (Modify).
LEVEL I? Enter your level I code. This password is set up to
prevent accidental tampering of service information.
X Record # or ? Enter the record number or some
identifying information located within the record you want to modify.
The system will now search for this record. If it finds a record with
that number or information it will be brought up for you to view. At
this point you will receive the prompt OK (n)?. If this is the
correct record to modify hit return or answer with a "Y". If this is
not the record you are looking for enter a "N" and the system will
continue to search. When the correct record is located, the record
will be brought up for modification. To change information type
directly over whatever is incorrect. To leave a field as it is just
return through it. A backwards slash entered at the beginning of any
field will take you to the bottom of the record. After all corrections
have been made you will receive the prompt OK (n,p,e)?. At this
message hit return to store your corrections. A "N" entered after this
prompt will take you back to the beginning of the record so you can
make more corrections. A "P" will let you print out a copy of this
record. You will now be returned to the Easylink menu.
DELETE
This selection will allow you to delete records from the system. Use
extreme CAUTION when utilizing this selection.
To delete a record choose #24 (Delete).
LEVEL I? Enter your level I code. This password is to prevent
accidental deletion of records.
X Record # or ? Follow the same instructions as above in
Modify for locating the record you wish to delete. When the record has
been located you will receive the prompt OK to delete (n)?. A
return or a "Y" entered here will delete the record. If you do not
want to delete this record enter an "N". You will now be returned to
the Easylink menu. NOTE: The ADD, MODIFY, and DELETE selections
should only be used with extreme CAUTION.
with extreme CAUTION.
5.23.
COMPUWORK MANUAL
1/1/93
CREATE A CUSTOM FORM
Create a Form is a new selection that will allow you to create your
own individual forms in any format that you wish. You are able to
create forms that are stored for repeated use and that contain
underlined blanks that can be filled in with whatever information you
wish. This selection uses a new letter file, L06000. Your forms are
stored in this letter file and are retrieved using these letter
numbers. For example L06001, L06002, etc., these numbers are your
form numbers. The number of forms available depends on the size of
the file. The file size can be increased if you should need to add
additional forms. These forms can also be transmitted over the modem
by agencies utilizing the Easylink telecommunications program.
NOTE: Do not use these letter numbers with your Word Processing.
To access Create a Form choose...
5 Word Processing
10 Create a Form
ADD
To create a new form choose selection #2 (Add).
Form #? Enter the number you wish to store your form in. The
number must be a L06000 series letter number. (e.g. L06001)
Form name ? Enter an ID or title for this particular form.
Employee #? Enter your employee number for future reference or if
not needed you may hit return through this prompt.
The cursor will go to the left underneath the "Employee #?" prompt.
You may now start the input of your form. Type in the form format as
you want it to look when printed. To create areas to "Fill in" later
use the underline key. When you get to the end of a line or wish to
move your cursor down a line you must hit return. To exit after input
is finished enter an * (asterisk) at the beginning of a line. You
will now return to the Custom Form Menu. The forms may be up to a
screen's width (70 characters).
e.g. NAME _______________________________ DATE _________________
NP
MODIFY
To modify a form that has already been stored choose selection #3
(Modify).
Form #? Enter the form number you wish to modify. Remember this
must be an L06000 series letter number.
The form will now be brought up for modification.
To type directly over previous information hold the "Ctrl" key
down and hit the"T" key, then start typing directly over the old
information. You may also use the Tab, Backspace, and Delete keys to
modify your form.
To INSERT a line enter an "!" (exclamation mark) as the first
character in the line you want a line inserted above, then hit return.
The line will appear blank. Now type in the word "ADD" at the
beginning of the line and hit return. A line will now be inserted
above the line you were on and the line of information you were on
will reappear.
To DELETE a line enter an "!" (exclamation mark) as the first
character in the line you want to delete and hit return. If there was
information on this line it will now appear blank. At the beginning of
this same line type in "SUB" and hit return. The line you were on will
now be deleted.A backward slash at the beginning of any field will
take you to the end of the form and the (OK n,e,c) ? prompt will
appear. If everything is correct just hit return to store your
changes. If you need to do more modification on this same form enter
an "N" and you will be returned to the top of the form to continue
modifying. If you wish to exit without saving the changes you made
enter an "E" and you will be returned to the Custom Form Menu.
If you want to change your form number (letter #) to a different form
number enter a C. You will receive the following prompts:
New letter #? Enter the new letter number to store your form in.
(The form will remain in the original letter number as well as the new
number.)
OK (n,e,c)? A return at this prompt will save the form into the
new letter number.
LIST
To list stored Forms choose selection #4 (List).
Printer (1-X)? To send your list to a printer enter the printer
number. To print the list to your screen, hit return at this prompt.
Enter letter file to list L06000? A return will list all forms
stored under "Create a Form" and their Form names.
PRINT
This selection will allow you to print out a copy of any of the forms
you have stored.
To print out forms choose selection #5 (Print).
Printer (1-X)? Enter your printer number.
Form #? Enter the number for the form you want a printed copy of.
# lines to skip? Enter the number of lines you want the printer to
skip before beginning to print or return through if you don't want the
printer to skip down any lines before printing.
# spaces to tab? Enter the number of spaces to tab. If none are
needed just hit return.
# of copies? Enter the number of copies needed or return through
to receive one copy.
The form you chose will now be printed. This selection is used to
print out the form itself not the filled in answers. You will receive
another print menu after filling out a form that will allow you to
print the form and information that has been entered in the blanks.
You will now receive the prompt "<>,e?". A return or an "E" will
take you back to the custom form menu. You may repeat this procedure
for as many forms as needed.
PRINT LASER
To send a form to the Laser to be printed choose #6 (Print Laser).
Printer (1-X)? Enter your printer number.
Form #? Enter the number of the form you want a printed copy of.
Form font <>=61? Enter the number for the particular print font
you want to print your form. A return will default the form font to
61.
Title Font <>=53? Enter the number for the particular print font
you want the title to be printed. A return will default the title
font to 53.
Cassette <>=1? Enter the number of the cassette tray that you want
your form to print from. A return will default to cassette tray #1.
# of lines to skip? Enter the number of lines you want the Laser
to move down the page before beginning to print. A return through this
prompt will result in the Laser beginning print on the second line of
each page. You could use this prompt when using letterhead paper to
start the printing of your form below the letterhead.
# of spaces to tab? Enter the number of spaces to tab. If none
are needed just hit return.
# of copies? Enter the number of copies needed or return through
this prompt to receive one copy.
Your form will now be printed. This selection is also used the same as
selection #5. It will print the form only, not any filled in answers.
See the last paragraph under selection #5 for more information.
FILL OUT
This selection will allow you to fill in the blanks you created
on your forms with whatever information is needed.
To fill out your forms choose selection #7 (Fill Out)
Form #? Enter the number of the form in which you wish to enter
information.
Numbers will appear down the left side of your screen. These numbers
represent the number of lines of information in this form. The form
will then be brought up and the cursor will stop at the beginning of
each underlined blank you created. To move to the next blank enter a
return. To view how much space you allotted to a particular question
enter an "!" (exclamation point) at the beginning of a blank. The
underlined blank itself will now appear. You may now fill in the
blanks with whatever information you wish to enter. A backward slash
entered at the beginning of a field will take you to the bottom of the
first screen and move to the next screen, or if you are on the last
screen and enter a backward slash you will receive the "OK (n,e)"
prompt. A return will save the information in the form for print and
you will be taken to the print menu. An "N" will return you to the top
of the form for more input. An "E" will return you to the custom form
menu without saving the information you just entered.
If you entered a return at the "OK" prompt you saved the filled out
information and the form for print. You will now receive the
"Disposition of Form" print menu.
Under the "Disposition of Form" menu you will receive the
following selections:
1) Exit - Will return you to the Custom Form Menu. All filled
in information is lost once you leave this print menu.
2) Print all - Will print out both form and filled in
information.
3) Print all Doublestrike - Will print form and doublestrike
all filled in information.
NP
4) Print answers - Will print filled out information only not
the form itself.
5) Laser print - Same as 2, but includes Laser prompts to
change fonts for form or answers, skip lines, Tab, etc.
6) Transmit all - Will store your form and filled out
information to a telecommunications program (e.g. Easylink)
for transmission over the modem. You will receive a
destination menu. All services your agency is using currently
will be listed. Choose the number of the service you wish to
utilize. Depending on the service you chose you will receive
different prompts. If you chose Easylink you would receive the
prompt "Mailbox #?". You would enter the Mailbox number of the
destination you want the filled out form transmitted. The
form would then be stored for transmit under the Easylink
selection on your system. ( If you chose another selection it
would be stored under that selection for transmit instead.)
You would then follow your manual instructions for that
particular service (e.g. Easylink page 5.22.1 of your
Compuwork manual). After you store for transmission you will
be returned to the print menu.
7) Transmit Answers - This selection is exactly the same as
#6 "Transmit All" except you will only save the filled in
answers for transmission. The form itself will not be
transmitted. Follow the same procedures as outlined under
"Transmit All".
8) Modify - This selection is used to modify your filled in
answers (not the form itself). Enter an "!" (exclamation mark)
to view the filled in information. With this option you can
add to information that already exists. Use the "Ctrl" and "T"
keys together at the beginning of a blank to type directly
over previously stored answers. You may also use the backspace
and delete keys for modification. At the end of the form you
will receive the prompt "OK (n,e)". To store changes hit a
return. To continue modifying enter an "N" and you will be
returned to the top of the form. To exit without saving
changes enter an "E".
For menu options #2,#3,#4, and #5 you will receive the following
prompts:
"Form # ?". Enter the form number you want to print, transmit, or
print filled in information from, depending on the selection you
chose.
Printer (1-X)? Enter your printer number.
# lines to skip? Enter the number of lines you want the printer to
skip before beginning to print or return through if you don't want the
printer to skip down any lines before printing.
NP
# spaces to tab? Enter the number of spaces to tab. If none are
needed just hit return.
# of copies? Enter the number of copies needed or return through
to receive one copy.
NOTE: All filled in information is saved only while you are in the
print menu. Once you leave the print menu all filled in information is
lost and will have to be input again.
DATEBOOK
To enter a Datebook entry choose #8 (Datebook).
For more information on Datebook see page 2.9 in the Management
Section of the Compuwork manual.
5.24.
COMPUWORK MANUAL
1/1/93
MAIL DISTRIBUTION
This section allows you to send letters or memos to groups of
users logged onto the system instead of having to send E-mail to
one login name at a time. UNIX users ONLY!!!
NOTE: This area may be executed by using the "m" (mail
distribution) in Direct Type. Refer to page 5.16.2 for more
information on direct type.
Select 5. WORD PROCESSING
Select 3. MAIL DISTRIBUTION
2. ADD
LIST ID?: Enter E-mail group name. Ex: CSR, COMM, PRO.
Limit to login name?: If you wish to limit use of this record
to a particular login, enter the login here.
Screen Option #?: Not available at this time. Hit RETURN
#1 through #20?: Enter login names to be included in this group
for mail distribution.
OK (n,p,e,r)?:
"N": Means "No" this is not ok DO NOT STORE. Allows you to
go to the top of the record and make corrections.
"P": Will give you a printed copy of the record as is. If
you choose to print, you will be asked, Printer (1-X)?. Enter the
printer number and press return.
"E" Exit to Main Menu without saving the information.
"R": Refresh screen. Wipes out all previous input and allows
you to start entering the record again.
3. MODIFY
XX Record # or ? Enter the record number of your E-mail
group or some identifying information within that record to help
locate it.
Modify any information that is incorrect. OK (n)?
OK (n,p,e,r)? See above explanation.
NP
4. DELETE
XX Record # or ? Enter the E-mail record number or some
identifying information within the record to help locate it.
OK (n)?
OK to delete (n)? Hit return or enter a "Y" to delete. If you do
not want to delete this record, enter an "N".
Change Password: This section allows you to limit access
to mail distribution area.
New Password ? Enter the six-digit password to be added to this
area.
Repeat, please ? Enter the password again.
To profile information contained within the distribution records
and print in report form choose..
10. REPORT
Printer (1-X)? Enter the number of the printer to send the report
to.
Profile Which #? Enter the number of the field to profile. Refer
to page 2.7.1 of the Management manual for additional information
on profiling.
From String? Enter the beginning parameter of the chosen field.
To String? Enter the ending parameter of the chosen field.
Type <>=str, 1=num? Press return if the chosen field is a string
(i.e. COMM). Enter a "1" if the field is a number.
Profile Which #? If you wish to profile a second field enter the
field number. If you do not wish to profile any other fields press
return.
Sort Which #? Enter the field number to sort.
OK (n,e)? If all the entered information is correct press return.
If you need to make any changes enter an "N" and you will return to
"Profile Which #?" prompt. To exit to the Main Menu enter an "E".
NP
To send a message, choose
11. SEND A MEMO
Printer (1-X)? Enter a printer number here if you wish to receive
a printed copy of the memo and a list of users who received the mail.
If not, press return.
Letter # (type)? Enter the letter number or begin typing a
message to send to the chosen group.
List ID (all)? Enter the name of the group you wish to send the
message to. To send the message to everyone on the system, type in
the word "ALL".
ADD MODE: NEW? When adding records to mail distribution you will
receive a blank record to enter. If you wish to have the last record
repeated so you only have to modify to enter the next record, toggle
selection 16 to read "REPEAT".
5.25.
COMPUWORK MANUAL
1/1/93
ON LINE COMPUWORK MANUAL
Access to the Compuwork manual through Word Processing is available.
You may select a key word and the system will search through the
manual and list the complete letter containing the reference
requested. The key word is CASE sensitive.
5 Word Processing
17 COMPUWORK MANUAL
SUBJECT? Enter subject name (e.g. Invoice)
Printer 1-X? Return will display on the screen, or enter
valid printer for a hard copy.
e,<>? Return continues to print subject selected.
"E" and return, prompts e,<>? "E" and return
asks Again (y,e)? "E" exits to letter addressing
menu. "Y" continues to search for subject selected.
5.26.
COMPUWORK MANUAL
1/1/93
^!MRP3,0;FONT10;CTXT"KYOCERA LASER",U;FONT1;
The Laser printer is faster, quieter, and much more versatile than the
dot matrix printer. With the Laser you will achieve a near-typeset
print quality (300 dots per inch). The result is a whole page of
high-quality print in just seconds.
You may use the Laser almost anywhere you use your regular printer
within the Compuwork system. With the Laser you can print ACORD
forms, and, per request: custom agency forms, agency letterhead,
and even individual signatures.
For information on the printer's symbolic indicators, or LED message
display refer to the following pages in the Kyocera User Manual. The
type of printer you have is noted on the front of the printer, and
also on the front of the Kyocera User's Manual.
^1 ------------ ------------------- ---------------
PRINTER TYPE SYMBOLIC INDICATORS MESSAGE DISPLAY
F-800 pages 2-2,2-4 page 2-4
F-1000 2-3,2-4 2-4
F-1010 2-2,2-4 2-4
F-1800 2-4,2-5 2-5
F-2000 2-4,2-5 2-5
F-2010 2-4,2-5 2-5
TO LOAD THE LASER:
Loading the laser is what enables the print of ACORD, and custom
forms, by copying special written Compuwork programs stored on the
hard disk of the CPU down to the memory of the laser. The laser
must be loaded each day, and if the laser is turned off during the
day (ie., power failure) the laser loses its memory and MUST be
re-loaded. The laser can be loaded from two different areas of the
system. The first option is normally used each morning, and the
second is normally used if the laser needs to be re-loaded during
the day.
Option 1: The person that is set to receive the "Change the Date"
prompt in the morning will receive the prompt Load Laser
(n,m,c=1,2)?.
To load the laser; the common response is to press return
only, or answer with a Y and return. A message will appear
"Loading Laser # X". This procedure will take approximately
10 minutes (the laser should not be used during this procedure).
The system will first load the ACORD forms, then automatically
load any custom forms that may have been developed especially
for your agency. After the laser has been loaded, and if you
only have one laser printer, you will automatically return to
the Main Menu. If you have more than one laser the system will
automatically load the lasers one after the other, approximately
10 minutes for each laser. If it is not necessary to load all
the lasers (i.e., working on weekends), refer to the explanation
on selection "M" that follows.
N and return for no don't load the laser would be used
to save time. If the laser has already been loaded, and has not
been turned off; i.e., when breaking user 0, it is not necessary
to re-load the laser.
M and return is used when there is more than one laser.
A prompt will appear Begin Loading Laser Printer #x Load (n)?
To load the laser number that is appearing on screen, press
return only, or answer with a Y and return. To by-pass
loading the laser that is appearing, and have the next laser
number appear as an option, answer with an N and return.
C=1,2 is useful to conserve time. Entering a 1 and
return will load ACORD forms only. Entering a 2 and return
will load only custom forms (letterhead, or forms, that Compuwork
developed especially for your agency). It takes approximately 7
minutes to load acord forms and only 2 minutes to load custom
forms. Therefore if you are going to be entering letters only,
it would not be necessary to load ACORD forms.
Option 2: The Laser can also be loaded at any other terminal
by going under Utilities from the Main Menu and choosing
#13 Load the Laser. You will receive the same prompts as
before and the loading process will take the same amount of time.
TO ABORT LASER PRINTING:
To abandon a printing job you must first "Control C" (hold the "Ctrl"
key down, and while the control key is depressed, press the "C" key
until you get an ERROR message) in order to stop sending data to the
printer. Then depending on the model of laser you have, choose one
of the following steps.
For both the F-2010 and F-3010 press the gold cancel key located on
the laser printer.
For the F-1000 press both the Manual Feed key and the Status key at
the same time.
All lasers will continue to print until the print buffer is emptied.
Upon returning to the terminal beneath the BREAK OK message, enter in
capital letters RUN"MENU and return. For UNIX systems enter an =MENU
in capital letters and press return at the "interrupt in..." message.
ADDITIONAL PRINT QUESTIONS:
Laser users will receive additional printer prompts when under certain
areas of the system, listed below. Refer to the individual write ups
for guidance.
Laser Word Processing - Print Features
Laser Automatic Notice Printing
Laser Print a Letter
Laser Direct Type and Typewriter
Laser Custom Form
Laser Client Services - Send a Form Letter or Custom Letter
Laser Client Services - Colored ACORDS
Laser Client Labels
Laser ID Cards
Laser Marketing - Grey ACORDS (NEW Acord Applications)
Laser Cincinnati Policies
Laser Profiling - Print a File Form
Laser Datebook
Laser Printer Mod
Laser Font List
Laser Trouble Shooting
Laser Setting up number of copies
Laser MVR requests
Laser Bar codes
Laser Premium Finance
Blank Letterhead
Blank Forms
Signatures
Personal Lines
Statements, Invoices, and Checks
Accounting Reports / Copies
Laser Proposals
5.26.
COMPUWORK MANUAL
1/1/93
LASER WORD PROCESSING - PRINT FEATURES
The laser offers a number of print features, all the way from word
emphasis to printing shaded blocks. The print commands are stored
directly in the body of the letter. The following is a list of
commands and features available.
1. Changing fonts (type of print) within a letter.
^!FONTxx xx = The desired font number to use for emphasis.
Refer to the "Font List" for the various font numbers.
The laser print options let you choose a font during the time of
print. You can also store a desired font within a letter. To
change the chosen font in order to emphasize a heading, sentence,
or paragraph, then on the line directly BEFORE the line to be
emphasized, enter ^!FONTxx (xx = the desired font to
use for emphasis.)
Then on the line directly AFTER the line(s) to be emphasized,
enter ^!FONTxx (xx = the font in which the remainder
of the letter is to be printed.)
Fonts can be changed several times within a letter.
2. Individual word emphasis within a letter.
The following three commands need to be entered directly
above the line or paragraph containing the word or words
to be emphasized.
^!FONTxx xx = The font chosen for word emphasis.
^!FONTyy yy = Font chosen for the remainder of the letter.
^14 The command to turn on/off word emphasis.
The following commands are entered directly before and after
the word(s) to be emphasized.
^1 **
The command to enter directly before the word to
be emphasized. This is the symbol above the backward
slash, followed by a forward slash, followed by the
word to be emphasized.
^1 **
The command to enter directly after the word to
be emphasized. This is the symbol above the backward
slash, followed by a zero.
The following command is entered directly after the paragraph(s)
containing the word(s) to be emphasized.
^14 The command to turn on/off word emphasis.
NP
!R!MRP-.1,0;BOX7.2,2.337;EXIT;
3. Printing a blocked paragraph.
^!MRP-.1,0;BOX7.2,yy
yy = .167 times the number of lines to be blocked.
eg. to block 3 lines (3 x .167 = .50 therefore yy = .50)
eg. to block 10 lines (10 x .167 = 1.67 therefore yy = 1.67)
This command is to be entered above the paragraph to block. There
should be a blank line between the command and the info to be
blocked. This command will block 70 characters, utilizing a font
number that has a pitch 10. Refer to the "Font List" for the
pitch 10 fonts available.
!R!MRP-.1,0;BOX7.2,1.26;FPAT0,0,0,1,0,0,0,1;BLK7.2,1.26;EXIT;
4. Printing a shaded blocked paragraph.
^!MRP-.1,0;BOX7.2,yy;FPAT0,0,0,1,0,0,0,1;BLK7.2,yy
yy = There are "two" yy's in this command, and the same rule
applies as the yy command in #3, printing a blocked
paragraph, the other rules also apply.
5. Printing a two page letter, utilizing both cassette trays.
Note: To print a two page letter utilizing a macro (custom
stored letterhead), refer to #6, the next option.
This command enables the print of the first page on letterhead
paper, then the second page to be printed from the alternate
tray. You will need to have the paper used for a second page
loaded in the alternate tray.
On the first line of the letter enter: !x!CASSy;EXIT,E;
x = A capital "R"
y = The cassette tray # that letterhead paper is loaded
The second line of the letter then becomes the subject line. If
no subject is needed, start the body of the letter on line #3.
Continue entering the first page of the letter and where you
want the second page to start, at the beginning of the next
line, enter NP, for next page. Then on the next line enter
this command: !x!CASSy;EXIT,E;
x = A capital "R"
y = The cassette tray # containing the paper for the 2nd
page
Finish entering the letter as normal.
6. Print a two page letter using custom stored letterhead (macro).
On the first line of the letter enter: !x!CALLH999;EXIT,E;
On the second line of the letter enter: !x!CALLH001;EXIT,E;
x = A capital "R"
The third line of the letter then becomes the subject line.
If no subject is needed, then start the body of the letter on
the fourth line.
Enter "NP" for next page on a line by itself, where you want
the system to start the second page.
Don't choose a macro during the time of print, when utilizing
the stored command within a letter.
7. Set lines per inch within a letter.
This command comes in use especially when you have a letter
that almost fits on one sheet of paper. The standard print
on a laser is 6 lines per inch. You would use these commands
to print the lines a bit closer in order to fit more lines on
a page.
Note: When utilizing this routine you would need to go under
change format and increase the total number of lines per page
to the new value needed. See page 5.11.1 for instructions.
On the first line of the letter enter: !x!SLPI6.y;EXIT,E;
The second line of the letter then becomes the subject line,
and the third line starts the body of the letter.
End the letter with this command: !x!SLPI6;EXIT,E;
x = The x in both commands equals a capital "R"
y = The y in the first command equals the increased value
ie., 6.3 (y = 3) would print 6.3 lines per inch
8. Sign a letter or form using a stored custom signature.
This command will allow the Laser to sign (input a stored
signature) any letter, Acord form, etc. The stored signature must
be created by Compuwork just like custom stored letterhead. It
can be used anywhere in the system that a signature is called for.
Follow the example below if you have a stored signature and want
the printer to pull it into your document.
NP
Signed ? Enter !S001
1 = The number assigned to the particular stored signature
you want to receive. You may have more than one stored so the
number input here may vary.
To have the person's name print below his signature follow the
instructions below:
Signed ? Enter !S001Leon Haverly
If not part of the !S001 command enter the person's name whose
signature is to be printed directly after the print command.
5.26.
COMPUWORK MANUAL
1/1/93
LASER AUTOMATIC NOTICE PRINTING
To ACCESS: Select 5 Word Processing
2 Automatic Notice Printing
Priority (y)? If you have two print storage files for letters,
answer with a "y" and return in order to access the second print file.
Otherwise, press return only for file number one.
Change format (y)? To change the standard spacing routine,
answer with a "y", otherwise press return only. Refer to page 5.11.1
for additional information on changing formats.
Printer (1-X)? Enter the Laser printer number to print to.
Font #? Refer to the "Font List" and choose a font (print style),
or return and the system will default to font #1, courier print.
Letterhead (n,# top=0)? Enter the number of lines to skip down
before starting print, keeping in mind the system automatically skips
2 lines down before printing. Entering 10 to 12 is standard for most
letterhead paper.
Envelopes (y, cass#)? Enter the feed tray number you want to
print from. Return only defaults to tray 1. The top tray is 1, the
bottom tray is 2, and the manual feed is 0. If you answer with a "Y"
you can print envelopes using the manual feed.
# of CC? Entering a value in the previous question will cause
this prompt to appear. Enter the number of additional copies. The
original will print from the tray selected in the previous prompt,
and the copies will print from the alternate tray.
Paper ready (n,e,macro=y/#)?
N = Will return you back to "Printer #" to make corrections to print
prompts.
E = Will exit to the menu.
Y = Use custom stored letterhead.
# = Custom letterhead # to use if you have more than one in storage.
NP
LASER PRINT A LETTER
To ACCESS: Select 5 Word Processing
5 Print a Letter
2 Print a Letter
Letter #? Enter the letter number to be printed.
Input the addressee (y,p=page)? Answer with a "y" in order to
address the letter. Press return only for documents, or letters stored
with addressees. If you only want to print certain pages of the letter
answer this prompt with a "P". (Note: In order for the system to count
pages, your pages must be marked with the "NP" command. See page
5.17.6 for more information on using "NP". This selection will not
count inserted letters with "NP"s.) If you enter a "P" you will
receive two additional commands.
Fr pg? Enter the number of the first page you want to print or
return through this prompt to start with page 1.
To pg? Enter the number of the last page you want to print or hit
return through this prompt to print all pages starting with the first
page you chose in the previous prompt.
You may only choose certain pages once per each printing.
After answering the two previous prompts you will receive the "Input
the addressee (y,p=page)?" prompt again. You may now enter an
addressee or return through to continue on to receive print prompts.
# Copies? 1C2 This example tells the system to print 1 original
from the cassette you will chose at the "Envelopes (y,cass#)?" prompt,
and 2 copies (the number entered after the "C") from tray #1. You can
print as many originals, or copies, by changing the numbers in the
command. Return only will print 1 copy from the tray (cassette)
selected in the later "Envelope" prompt.
Note: If cass=1 and 1C1 is selected, the first copy printed from
cassette 1 doesn't use the custom letterhead (it is considered the
file copy).
# Spaces between date and addressee? Enter the desired number of
lines to skip.
Printer (1-x)? Enter the printer number of the Laser printer.
Laser font #? Refer to the "Font List" and choose a font (print
style), or return and the system will default to font #1, courier
print.
Letterhead (n,# top=0)? Enter the number of lines to skip down
before starting print, keeping in mind the system automatically skips
2 lines down before printing. Entering 10 to 12 is standard for most
letterhead paper. The number of lines may be stored by each user.
After printing your letter you will receive the prompt:
Datebook (y,a=again)? If you enter an "A" you will be asked all
the print questions again so that you can reprint your letter. You
will notice that the letterhead prompt now reads Letterhead (n,
# top = x)? "x" = the number of lines you previously told the
printer to skip down before starting to print. See note below.
NOTE: The value set for number of lines to skip is in memory
until you return to the Main Menu. Therefore when reprinting a letter
do not enter a value here or the system will double the # of lines to
skip. To increase the number of lines to skip on a reprint, enter the
number of lines to add to the number previously entered. To decrease
the number of lines, enter a "-" (minus sign) and then the number of
lines you want to subtract.
Again, to clear the value entered you must return to the Main Menu.
Envelopes (y, cass#)? Enter the feed tray number you want to
print from. Return only defaults to tray 1. The top tray is #1, the
bottom tray is #2, and the manual feed is 0.
Paper ready (n,e,macro=y/#)?
N = Will return you back to "Printer #" to make corrections to print
prompts.
E = Will exit to the menu.
Y = Use custom stored letterhead.
# = Custom letterhead # to use if you have more than one in storage.
NP
LASER DIRECT TYPE AND TYPEWRITER
To ACCESS: Select 5 Word Processing
5 Print a Letter
5 Direct Type or 9 Typewriter
Note: The difference between direct type and typewriter is:
direct type gives you a chance to proof read before printing, and
typewriter prints first then gives you a chance to make corrections.
Also, direct type offers a dictionary option and typewriter does not.
Direct type is the most commonly used of the two.
Use dictionary (y)? Answer with a "y" to enable the dictionary
program, otherwise press return.
Please begin Start typing as if you have just rolled letterhead
paper in a typewriter, typing the date of the letter, addressee, etc.
Then enter an "*" and return at the beginning of a new line when you
are ready to escape.
Use the home and arrow keys to make corrections. Then press the home
key to escape the proof mode.
Check spelling (n)? This prompt will appear if you answered "y"
to dictionary. If an incorrect word appears, enter the correct
spelling to the right of the question mark. To leave a word as is,
press return only. To add a commonly used word, or proper noun to
the dictionary file, so that the system does not keep stopping each
time it finds that word, enter a "+" and return to the right of the
question mark.
Shall I print it (n,e,c,m,f)?
N = Return to the letter for corrections.
E = Escape to the Print Letter Menu without printing.
C = Cover letter for FAX, envelopes, labels. See page 5.16.1 for more
information.
M = Mail Distribution.
F = Automatic fax routine.
Return only = The printer prompt.
Printer (1-X)? Enter the Laser printer number.
Lines to skip? Enter the # of lines to skip for letterhead paper.
Left margin? Enter the number of spaces to skip for a left
margin. 5 is standard for most letterhead paper.
Font #? Refer to the "Font List" and choose a font (print style),
or return and the system will default to font #1, courier print.
Cassette #? Enter the feed tray number you want to print from.
Return only defaults to tray 1. The top tray is #1, and the bottom
tray is #2.
# Copies? 1C2 This example tells the system to print 1 original
from the cassette you will chose at the "Envelopes (y,cass#)?" prompt,
and 2 copies (the number entered after the "C") from tray #1. You can
print as many originals, or copies, by changing the numbers in the
command. Return only will print 1 copy from the tray (cassette)
selected in the later "Envelope" prompt.
Macro Y? If your logo has been stored by Compuwork type "y",
otherwise return only. If you have more than one stored letterhead
enter the number of the letterhead to print.
Your letter should now be printed.
5.26.
COMPUWORK MANUAL
1/1/93
LASER CUSTOM FORM
Choose #5 Word Processing
#10 Create a Form
#6 Print Laser
Printer (1-X)? Enter your Laser printer number.
Form #? Enter the number of the form you want to print.
Font <>=61? Enter the font number you want to use or hit return to
receive font 61.
Title font <>=53? Enter the font number for the title or hit
return to receive font 53.
Cassette <>=1? Enter the cassette number you want to print from or
return to print from cassette number 1.
# of copies? Enter the number of copies needed.
# of lines to skip? Enter the number of lines you want the printer
to skip down before starting print. (The printer automatically skips
down 2 lines before starting to print.)
# of spaces to tab? Enter the number of spaces to tab or just
return.
# of copies? Enter the number of copies needed or return through
this prompt to receive one copy.
Form will now print out on the Laser.
To print filled out forms on the Laser:
Choose #5 Laser Print - Answer all prompts that you receive
following the same instructions that can be found in the preceding
paragraph for #6 Print Laser. This selection will print both the form
and the answers. The answers will printed in a special font.
For more information on Create a Form, see page 5.23.1 in the Word
Processing section of your manual.
NP
LASER CLIENT SERVICES
SEND A FORM LETTER OR CUSTOM LETTER
Print on demand letter stored in Word Processing.
From the Client Service screen:
Choose #15 Letter
Letter # <>=custom? Input stored letter number.
Alternate Addressee?
# copies? Press return.
# inserts?
Salutation? Enter salutation or press return.
Signed? Enter signature or scanned signature code.
Days FU? Input # of days for followup or return.
Priority Store (y,d)? "D" for on demand printing.
"Y" to store to Automatic Notice printing.
!R!MRP-.1,0;BOX7.2,4.5;FPAT1,0,0,0,16,0,0,0;BLK7.2,4.5;EXIT;
# copies? eg 1C2 This example tells the laser to print 1
original from the cass # you will choose at the "Envelopes
(y,cass#)?" prompt, and 2 copies (the number after the "C") from
tray (cassette) 1. Also, you may enter 1 through 99 at this prompt
to receive that number of copies from tray chosen at "Envelope".
# spaces between date and address?
Printer (1-X)? Input printer number for the laser.
Laser font #? Input the specific font number. (If you press
return the font defaults to 1.
Letterhead (n,# top=0)? If using letterhead paper make sure
you input the number of lines to skip to start the laser print
below your letterhead.
Envelopes (y,cass#)? If using letterhead paper, cassette #2.
If using a laser with only one cassette, just hit return.
Paper ready (n,e,macro=y/#)? If your logo has been stored by
Compuwork, type in "Y" and press return. Otherwise press return
at this question. If you have more than one logo stored you need
to type in the number of the logo to print. "N" will allow you
to make corrections to printer prompt input. "E" will exit to the
"Print a Letter" menu.
Print on demand memo from Client Services:
Choose #15 Letter
Letter #<>=custom? press return.
Days FU? Input # of days for followup or return.
Input your memo.
Signed: Input your signature or scanned signature code.
# copies? Press return.
Priority store (y)? Press return to print on demand or
answer "Y" to store to the first automatic notice print file.
Store it (n)? Type in "N" to print on demand or answer "Y"
to store to second automatic notice print file.
Print now (n)? Type in a "Y" to print on demand.
For the additional print questions see instructions in the
shaded box.
Re-print (y)? If you print a Custom letter immediately,
you will receive this prompt after print is completed. If you
need to reprint the letter answer this prompt with a "Y". If
the printing was successful the first time just return through
this prompt.
NP
LASER CLIENT SERVICES - COLORED ACORDS
Color Acord Print - Client Services
Choose #3 Client Services Form Printing as you normally would to
print your color acord forms stored in batch print.
#20 Change printer # from 1. You will now receive the prompt:
Printer (1 - X)? Enter your Laser printer number.
This selection should now read Change printer # from X (X = your
laser printer number.)
#21 Use PRE-PRINTED paper and return. Selection #21 will now
read "Use PLAIN paper". Choose #21 again and return. This selection
should now read Use LASER paper.
If you want to change the print style choose #22 Change font from
38. You will then be asked Font #?. Enter the font number for
the desired print style. (See printer font list.)
After answering the preceding questions you should continue on with
your printing as normal by choosing the form you wish to print.
LASER MARKETING
GREY ACORDS (NEW ACORD APPLICATIONS)
Grey Acord Print - Marketing
Choose #14 '86 Commercial ACORD Printing. (Do NOT select #4
Commercial ACORD Printing. These forms are not set up for use with the
Laser.)
#17 Change Printer # from 1, then return. You will receive the
prompt Printer (1 - X)?. Enter your Laser printer number. This
selection should now read Change Printer # from X. (X = your laser
printer number.)
#20 Use PRE-PRINTED paper, then return. Selection will now read
"Use PLAIN paper". Choose #20 again and return. This selection should
now read Use LASER paper.
If you want to change the print style choose selection #23 Change
font from 38. You will be asked Font #?. Enter the font number
for the desired print style. (See printer font list.)
Continue on with your printing as normal by choosing the form you want
to print.
LASER PRINT NOW - GREY AND COLOR ACORDS
Grey and Color Acords - Print now option
After input of your form you will receive the store prompt(y=update,
n=don't store, p=print now, l=laser,t=transmit)?. To print out your
form immediately to the Laser answer this prompt with an "L".
Printer (1-X)? Enter your Laser printer number.
# of copies? Enter the number of copies needed.
Change from Font 38? If you want to enter a
different font to achieve a different print style, enter the font
number here. Your form should now print out on the Laser. At this
point you will be returned to the store prompt. If you do not want the
form stored to the regular print file for future print you must answer
this prompt with a "N". If you do want it stored for future print,
just hit return.
LASER CINCINNATI POLICIES
Cincinnati Personal Auto and Homeowner Policy forms can be printed on
the Laser just by entering a your Laser printer # at the Printer
(1-X)? prompt you receive during printing of policies. When your
system is set up for a Laser printer it reads the printer number and
automatically knows you are printing to a Laser. The policy form and
information will now be printed out.
LASER PROFILING - PRINT A FILE FORM
Choose #7 Profiling
#13 Change sequence / Print as form
#11 Laser print a file form
Choosing these selections will allow you to print a file ,e.g. Client
File, as a form.
Printer (1-X)? Enter your Laser printer number.
Want info overlaid (y)? If you want information from specific
records within the file you choose to be put in as answers on the form
enter a "Y". If you only want the form to print enter an "N" or
return.
Which one? Enter the number of the file you want printed as a
form.
If you answered "Y" to the "Want info overlaid (y)?" prompt you
will now receive the following 2 prompts:
From Rec #? Enter the starting record number of the information,
stored within this file, you want printed as answers on your form.
To Rec #? Enter the ending record number.
5.26.
COMPUWORK MANUAL
1/1/93
LASER DATEBOOK
This selection will allow you to print out Datebook in a calendar
form.
Choose #10 Laser Calendar from the Datebook menu.
Printer (1-X)? Enter Laser printer #.
Date to use (e.g. 12-1-87)? Enter the first day of the month you
want the calendar printed for. (For a the month of May to print in
calendar form you would enter 5-1-93.)
From Employee ID#? Enter the first employee ID# to print a
calendar of Datebook messages for.
To Employee ID#? Enter the last employee ID# to print for.
**You will receive a separate calendar for each employee chosen**.
# of copies of each? Enter the number of copies you want to print
out for each employee.
OK (n)? If all the above information was input correctly answer
this prompt with a "Y" or return. If not answer with a "N" and you
will be allowed to correct your input.
Your calendar forms will now print out on the Laser. If the system
can't find a message for a particular employee you will receive the
message "None found <>?". Press return to exit.
LASER PRINTER MOD
From the Utilities menu choose #3 Printer Mod
Choose #3 KYOCERA
Printer (1-X)? Enter your Laser printer number.
To change the font on the Laser from 1, choose selection #10 Any
Font. You will now receive the prompt Font #?. Enter the font
number you want the printer to retain as the default font.
#12 User input - This selection is reserved for users who wish to
learn the programming of the Laser. Information can be found in your
Kyocera programming manual.
To print copies of available forms choose selection #13 Print
Form. You will now receive the prompt Info?. Enter the form
number of the form you want to print. Refer to pages 5.26.20 -
5.26.21 for a list of available form numbers.
NP
LASER FONT LIST
To generate your own font list follow the instructions below:
Printer must be loaded.
From the Main Menu choose #6 Utilities.
#3 Printer Mod
#3 Kyocera
Printer (1-X)? Enter your Laser printer number.
Choose #12 User input.
Info? Enter (in all caps) "FLST" and then hit return.
Hit return until you get back to the Main Menu. You will now receive a
font list from the printer.
5.26.
COMPUWORK MANUAL
1/1/93
LASER
PRINT BLANK INSURANCE FORMS
To print blank forms so that you can manually fill out a form, and
to avoid having to stock forms, follow these instructions.
Choose #6 Utilities
#3 Printer Mod
#3 Kyocera
Enter the desired printer number.
Select #13 Print a Form
Info ? Enter the desired form number (see form listing below).
To print another form select #13 again.
To escape, press return until you reach the Main Menu.
LASER FORM NUMBERS
FORM NUMBERS
PAGE 1 PAGE 2 DESCRIPTION
F101 F151 Applicant Information Section (New CLM)
F102 F152 Business Auto Section (New CLM)
F103 F153 Vehicle Schedule (New CLM)
F105 F155 General Liability (New CLM)
F107 F157 Umbrella Section (New CLM)
F109 F159 Acct Rec/Valuable Papers (New CLM)
F111 F161 Garage (New CLM)
F104 F154 Property Section (New CLM)
F106 F156 Workers Compensation (New CLM)
F108 F158 Glass and Sign Supplement (New CLM)
F110 F160 Crime 86 (New CLM)
F112 F162 Equipment Floater (New CLM)
F114 F164 Business Auto Section 88 (New CLM)
F113 F163 Workers Comp 88 (New CLM)
F001 Insurance Binder (New CLM)
F313 Binder Clause (back of the binder)
F002 Certificate of Insurance (New CLM)
F003 Property Loss Notice 83
F004 Auto Loss Notice 83
F006 Commercial Policy Change Request
F005 General Liab Notice of Occ (New CLM)
F007 Cancel Request/Policy Renewal
F011 Auto Loss Notice 84
F008 Insurance Binder (Old CLM)
F313 Binder Clause (back of binder)
F010 General Liab Loss (Old CLM)
F009 Certificate of Ins (Old CLM)
F201 F251 Homeowner Application
F202 F252 Personal Auto Application
F205 F255 Personal Umbrella
F203 F253 Personal Policy Change Request
F204 F254 Watercraft
F301 Cincinnati Policy
F302 F314 Invoice
F303 Statements
F304 Checks
F305 Letterhead
F306 Letterhead (page 2)
F307 ID Cards
F308 Memos
F309 Agency Name and Address
BBOX Proposal Border
F310 Premium Finance Late Notices
F311 Premium Finance Coupons
F312 MVR Form
NP
LASER MVR
Choose #5 Word Processing
#6 MVR Requests
There are two Laser options located under MVR requests:
#17 Use Plain Paper - If you choose this selection twice it will
then read use Laser paper. The printer will then generate a form and
put your received information directly onto that form. See MVR section
of your Compuwork Manual, page 5.21.1 for more information.
#18 Use Font 38? This selection allows you to choose a particular
font (print style) for the information that is to be printed onto the
above generated form. See MVR section of your Compuwork Manual, page
5.21.1 for more information.
LASER BAR CODE
If you have a bar code reader and would like information to be printed
out in bar code form follow the instructions below.
Choose #5 Word Processing
#7 Bar Code
Printer (1-X)? Enter your Laser printer number.
Information <>=exit? Enter the information you want changed into
Bar code form. When you are ready to exit hit return through this
prompt. Your information should now come out in Bar code form.
NP
LASER INVOICES AND STATEMENTS
If you select a Laser printer to print invoices and statements
the system will create a form that holds the information normally
printed on your preprinted forms. Follow the instructions below for
the form you will be printing.
INVOICES
You will receive two additional prompts when you choose to print
invoices on the Laser:
# of copies (3)? You will automatically receive three copies of
each invoice. Enter number of any additional copies needed or press
return if none are needed.
FONT #? Press return or enter Laser Font # to use.
See page 1.9.1 of your Accounting Manual for information on all other
prompts received during the printing of invoices.
STATEMENTS
You will receive two prompts pertaining to the use of the Laser when
printing Statements.
Statement paper ready, FONT#? If you are using a Laser to print
your statements you may enter the Font # for the particular print
style you want. You may also just hit return if no particular Font
is needed. The Font # will default to Font 1.
# of copies? Enter the number of copies needed of each statement
or return to receive only 1 copy of each statement.
See page 1.31.1 of your Accounting Manual for information on all other
prompts received during the printing of Statements.
5.26
COMPUWORK MANUAL
1/1/93
LASER PROPOSAL SYSTEM
From the Main Menu
Select 3. Marketing
Enter your password
16. LASER Proposal System
PROPOSAL FORMS FOR "Your Agency Name"
1. MENU
2. Add
3. Update
4. Print
5. Delete
6. List
7. Transfer from E to G
8. Transfer from G to E
9. List G
10. Delete all stored forms
11. Change from Printer X
12. Change from Font 1
13. Change from Cassette 1
14. Print blank Form
15. Print all forms for one file
16. Change number of copies from 1
^1 ---
2. ADD
Client number? Input 6 digit client number. This number
does not have to be set up in Accounting Records.
1 COVER PAGE 18 SIMPLIFIED GEN LIAB EXPLAN
2 ACCOUNT REPRESENTATIVES 19 CGL EXCLUSIONS
3 RISK MANAGEMENT EXP 20 BROAD FORM LIAB ENDORSE EXPL
4 DISCLAIMER 21 WAIVER OF SUBROGATION EXPL
5 PROPERTY INS. SCHEDULE 22 CLAIMS-MADE VS OCCUR EXPL
6 PROPERTY EXPLANATION 23 AUTOMOBILE INS-COV & LIMITS
7 BASIC FORM EXPLANATION 24 AUTO COVERAGE EXPLANATION
8 BROAD FORM EXPLANATION 25 GARAGE LIAB - COV & LIMITS
9 SPECIAL FORM EXPLANATION 26 GARAGE INS EXPL
10 COINSURANCE EXPL 27 WORKERS COMP-LIMITS/DECL
11 REPLACEMENT COST COV EXPL 28 WORKERS COMP EXPL
12 FLOOD INSURANCE EXPL 29 UMBRELLA CATASTROPHE-LIMITS
13 BOILER & MACHINERY 30 UMBRELLA EXPL
14 EXTENSION OF COV/CPP EXPL 31 DIRECTORS & OFFICERS LIAB EXPL
15 COMP GEN LIAB 32 PREMIUM SUMMARY
16 SIMP GEN LIAB 33 INSURED STATEMENT
17 COMP GEN LIAB EXPL
NP
Select Forms for XXXXX? Select all the forms that
are to be completed for this client. This will reserve space
in the storage file. To exit press return.
^1 ------
3. UPDATE
File number/client number? Input file number or 6 digit
client number.
1 Proposal Menu
2 Update a form - Displays stored forms and asks Which
form?
3 Add a form - Displays available forms and asks Which
form next?
4 Delete a form - Displays stored forms and asks Which
form Input form number to delete.
5 Change a print status - Displays stored forms and asks
Which form? Input form number to change. Will display
form name, print status, Change (y,cr)? To change type
in Y for yes, return will not change.
^1 -----
4. PRINT
Print a border? Input Y to print a border on the forms.
Print Which forms? Input form number to print. Prints
forms for all clients that have "Not Printed" status.
^1 ------
5. DELETE
File #/ Client Number? Input number you wish to delete.
(You do not get a chance to abort this routine.)
^1 ----
6. LIST
Printer 1-X?
Prints a list that includes the File #, Client #, number of
forms, form name and the print status.
^1 --------------------
7. TRANSFER FROM E TO G
Insert Floppy Diskette into Device G. Diskette must be
formatted and have Data file created.
Displays file #, Client #, Characters Reserved, and # of forms
for each file.
Move which file? Input file number to copy to the floppy
diskette. (NOTE: Deleted forms will not transfer to the
floppy.)
^1 --------------------
8. TRANSFER FROM G TO E
Lists file #, Client#, Characters Reserved, and # of forms
for each file.
Move which file? Input file number to copy from the
floppy drive to the hard disk.
NP
^1 ------
9. LIST G
Printer 1-X?
Lists forms stored on floppy diskette.
^1 -----------------------
10. DELETE ALL STORED FORMS
Device E or Device G? To delete forms on the hard disk
type in E, to delete forms stored on a floppy diskette type
in G.
^1 ---------------------
11. CHANGE FROM PRINTER 2
Printer (1-X)?
^1 ------------------
12. CHANGE FROM FONT 1
Font #?
^1 --------------------
13. CHANGE FROM CASSETTE 1
Manual feed/Cassette 1/Cassette 2 (0/1/2?
Input cassette number to print forms.
^1 ----------------
14. PRINT BLANK FORM
Print a Border? Type in Y to print a border.
Which form (99=all)? Select form number to print.
To print all forms type in 99.
^1 ----------------------------
15. PRINT ALL FORMS FOR ONE FILE
File Number/Client number? Input file number or client
number. (Note: Print status must say NOT PRINTED, to change
print status see instructions for #3 UPDATE.)
^1 ------------------------------
16. CHANGE NUMBER OF COPIES FROM 1
Number of copies? Input number of additional copies to
print.
5.26
COMPUWORK MANUAL
1/1/93
LASER PROPOSAL - TEXT PROCESSING
Three commands are now available for use during input under the laser
printed proposal system. The first command is the ^ caret which
allows spaces to be entered before the text to be saved and printed so
that text may be justified or centered. The second command is *font
number*, which allows the font to be changed. The third command is
the ^C^ command, which centers text.
The caret, caret-C-caret and *font number* commands must be entered
at the beginning of a field. If these commands are encountered
anywhere else in the field they will not be interpreted correctly and
will print out as normal text. This means that each field may only
contain one font, regardless of the length of that field.
Example: Print first field in Helvetica Bold 12 point (font 11)
and the second field in Line Printer 6 point (font 16).
Field 1: *11*First field information Field 2: *16* second field
This will print "First field information" and "second field" in the
appropriate fonts.
NOTE: If leading spaces are desired and the font is to be changed
in the same field, it is not necessary to use both the caret and the
*font number* commands. Simply use the *font number* command and
leading spaces will be kept.
Example: Print a heading in Courier Bold 12 point (font 38)
Field 1:*38* Center this heading
This will print the heading at the proper position in font 38.
The caret-C-caret command will center all following text,
including spaces. Be sure that any spaces used in conjunction with the
caret-C-caret command are intentional.
Example: Center a heading.
Field 1:^C^Mr. John Jones
Field 2:^C^Chairman of the Board & High Potentate
This will center the name and title in the middle of the page.
1.41.
COMPUWORK MANUAL
1/1/93
SHORTCUTS/HELP SCREENS
The following is a summary of some "Shortcuts" designed to eliminate
unnecessary keystokes and areas where "help" is available.
1. Entering an * (asterisk) at the beginning of a field will
erase that field.
2. Entering a ^ (caret) at the beginning of a field will move
your cursor backwards one field.
3. Entering a (backward slash) at the beginning of a field
will take your cursor to the bottom of the screen.
4. Entering a ` (tic mark) at the beginning of a field will
allow your cursor to move down the screen a line at a time.
(This is helps minimize keystrokes when entering forms.)
5. Within the forms there is an edit program that allows you to
Replace or Insert information without retyping all
of the original information in a field.
a.) Entering a (broken vertical bar) allows you to enter
the field edit. The screen should now have an R:
in front of the field. This is replace mode.
b.) The key toggles between replace and insert mode.
c.) The key moves the cursor to the right.
d.) The key moves the cursor to the left.
e.) Return accepts the information and exits the field.
f.) Another (broken vertical bar) restores the original
contents of the field and exits.
6. MAIL
At any "What is your selection?" prompt you may enter the word
"mail" (lowercase) to allow you to send E-mail. You may also
enter "rmail" (lowercase) to read your E-mail.
7. DATEBOOK, FOLLOWUP, TRANSACTIONAL FILING
At any "What is your selection?" prompt you may enter "da"
(lowercase) to enter a datebook message, "fu" to enter a
followup record, or "tr" to add a transactional filing record.
NP
8. Shortcuts from the MAIN MENU:
a.) "C" takes you to Client Services
b.) "D" takes you to Datebook
c.) "W" takes you to Word Processing
d.) "L" takes you to Print a Letter
e.) "R" takes you to Reminder
f.) "A" takes you to Calculator
9. At any "What is your selection ?" prompt you may enter the
word "list" or "LIST" to bring up the COMPUWORK HELP
LIST. The HELP will produce lists of companies, producers, CSRs,
G.L. numbers. transaction codes, class codes, client numbers,
policy types, dept. names, letters, claim codes, function keys,
and allows you to receive a screen print.
10. FOR WYSE150 TERMINALS - You may enter a ?? (double question
mark) in any field that has a list (refer to above). This will
either produce a list of information or take you to a look-up
prompt. For example, if you are in an invoice and need to look up
your client number, enter a ?? in the client number field. To
your right a prompt will appear asking "Client # or string?".
Enter some identifying information to locate your client. Once
you press return your screen will return to normal.
11. FOR WYSE150 TERMINALS - Within word processing you may enter
a "?"(single question mark) at the update prompt to produce
the "summary of commands". Choose 1 for Menu to return your
screen to normal.
12. At any "What is your selection?" prompt you may enter an "!"
(exclamation point) to produce the COMPUWORK ON-LINE MANUAL.
Last updated: Feb 16 1996, 04:34:26 pm:US/Eastern
©, Copyright 1995,1996 Compuwork, Inc.