COMPUWORK USER MANUAL
COMPUWORK MANUAL
1/1/93
^4,3,65
WORD PROCESSING
Word Processing Introduction.....................................5.1.1
Entering Salutations.............................................5.2.1
Creating a New Letter............................................5.3.1
Update a Letter..................................................5.4.1
Individual Letter Addressing.....................................5.5.1
Letter Addressing from Client Services...........................5.6.1
Letter Addressing from Stored Addresses..........................5.7.1
Letter Addressing from Profiling.................................5.8.1
Printing Letters Requested from Other Files (Automatic Notice)...5.9.1
Delete or List Letters Stored Under Automatic Notice Printing...5.10.1
Changing the Printing Format of Letters.........................5.11.1
Storing Print Format Changes Within a Letter....................5.12.1
Sequence of Letters.............................................5.13.1
Print a Listing of Letters Stored in Word Processing............5.14.1
Delete Letters Stored in Word Processing........................5.15.1
The Compuwork Typewriter (Direct Type)..........................5.16.1
Summary of Commands.............................................5.17.1
Tab Setting.....................................................5.18.1
Dictionary......................................................5.19.1
Print Command DATA SOUTH PRINTER ONLY...........................5.20.1
Print Command C ITOH 815 PRINTER ONLY...........................5.20.1
MVR Requests....................................................5.21.1
Easylink Batch..................................................5.22.1
Create a Custom Form............................................5.23.1
Mail Distribution...............................................5.24.1
On-Line Compuwork Manual........................................5.25.1
KYOCERA Laser Printing..........................................5.26.1
Shortcuts/Help Screens..........................................5.27.1
5.1.
COMPUWORK MANUAL
1/1/93
WORD PROCESSING
Welcome to your COMPUWORK Word Processor. This section will help
you get acquainted with word processing and allow you to input a
practice letter.
COMPUWORK Word Processing was designed to allow you to easily type
any kind of letter, document, or memo. COMPUWORK offers all the
features of an advanced electric typewriter, plus many features not
found on any typewriter. Even though your keyboard looks very much
like a typewriter, COMPUWORK allows you to do much more...
You can make changes, insertions, or deletions at any time.
You can move words, sentences, or paragraphs from one location to
another.
You can prepare individualized letters to be used on either a mass
mailing basis or an individual basis.
You can store letters for future use.
Each letter will be an original and not a carbon copy.
On the next pages you will actually be typing a practice letter. We
will be purposely making errors, so that you can see how easily
corrections are made using your COMPUWORK Word Processor. The
first thing you need to do is sit comfortably at one of your
terminals, have fun and enjoy your trip through COMPUWORK Word
Processing.
5.2.
COMPUWORK MANUAL
1/1/93
ENTERING SALUTATIONS
Compuwork has developed codes for entering salutations which will save
time and key strokes. These codes can be used whenever you are asked
to enter a salutation, such as: setting up clients, in call records,
in print a letter, and whenever you answer yes to to send a letter.
The codes are as follows and the formula is listed below...
0 for Dear
1 for Dear Mr.
2 for Dear Mrs.
3 for Dear Ms.
4 for Dear Sir:
5 for Dear Madam:
6 for Dear Gentlemen:
7 for Dear Ladies:
8 for Dear Mr. & Mrs.
9 for Dear Miss
The formula to enter for a salutation field is:
For Dear John, enter 0John.
For Dear Mr. Doe, enter 1Doe.
For Dear Ladies:, enter only a 7.
NOTE: DO NOT space between the number code and the name.
DO NOT enter colons after the salutation.
CHANGING SALUTATIONS
To change the meanings of salutation codes 0-9 follow the instructions
below.................
From the Main Menu....
5 Word Processing
5 Print a Letter
13 Change Setup
10 Change Salutations
Salutations will be listed and you will receive the prompt:
Your choice (exit = -1)? Enter the number of the salutation you
want to change and then hit return.
NP
"Old salutation meaning" New Value? Enter the new meaning for the
salutation code you just chose. Hit return. Your code should now show
with the new meaning. Continue answering these two prompts as many
times as needed until all salutations are like your agency wants them.
To exit, enter a minus one (-1) at the "New Value" prompt. Press
return at the Change #? prompt. When you exit the Setup menu your
changes will be saved for future use.
5.3.
COMPUWORK MANUAL
1/1/93
CREATING A NEW LETTER
Choose 5 (Word Processing) from your Main Menu and hit return.
Enter your password and return.
Choose 1 (Letter Generation and Update)
Letter #? Enter L01050 and return. What you just did was issue
this letter a file number, so you can have access to this letter again
if needed. The "L" stands for the word letter and should always be a
capital L, the "010" is a NUMBER allowing us to enter 1000 characters
(approximately 20 lines), the "50" stands for a unique letter NUMBER
and this number should not be issued to another "L01" letter.
(NOTE: For instruction on locating an available letter number, see
your manual section beginning on page 5.14.1 Print a Listing of
Stored Letters.)
Suggestion: After you create a new letter, print a copy for yourself
to keep in a letter file, in letter number and/or alpha order.
NOTE: Never use letter numbers L01001
thru L01020, these numbers are
reserved for Compuwork to perform
special fuctions. Also, reserve
letter number L01050 for practice.
Before we start input, remember this is a practice letter. If you
make an error you can hit your delete key to back up. The delete key
will erase characters as you back up allowing you to re-enter. If you
are unable to correct don't worry, we will be going back into the
letter to learn correction procedures.
Choose 3 (Input a New Letter)
Letter ID? Give this letter an ID (or title). Enter AUTOMOBILE
CANCELLATION and return. The title you select should be one to help
you recognize the the letter for future use.
Employee #? Enter an employee number. This number would be your
administrator number, producer number, or employee number. If you
do not know your number enter any three digit number, such as 000 and
return.
Letter Code ? You will be asked to enter a letter code number.
The letter code is a 4 digit code designed for automatic notice
printing, so you are able to store printing set ups within the letter
to avoid changing the format before printing. NOTE: Automatic notice
printing is the area letters are stored for printing when asked if you
want to send a letter under Management, Marketing, or Client Services.
To print a standard letter just return through this prompt.
NP
When entering letters to be used under other menu selections, you
may utilize the following codes. They will save you time.
The first digit in the code is for which printer you wish to have
the letter printed on...
MUST HAVE TWO PRINTERS FOR STEPS 1,3 AND 4. ONLY THE SECOND STEP CAN
BE USED WITH A MANNESMANN TALLY.
0 = Allows you to set up print at the time of printing.
1 = Print on the first printer.
2 = Print on the second printer.
The second digit is for the form length to be used...
1 = 11 inches, standard stationery size.
2 = 7 inches, standard memo size.
3 = 5 1/2 inches, memo size.
The third digit is for the type of stationary you will be using...
0 = Allows you to select at the time of printing.
1 = Plain paper, no letterhead.
2 = Letterhead stationery.
3 = Plain Sheet.
4 = Sheet, Letterhead
5 = Trans-o-gram.
The fourth digit is for the type of letter entered...
1 = A report with no heading or closing information.
2 = Use the standard letter format.
Most commonly used codes are:
0000 = 8 1/2 x 11
0200 = memo
0350 = trans-o-gram
For our practice letter, enter 0000.
Date ? Enter the date the letter is being input. This is for your
reference only. This date will not print out on your letter.
For Employee ? If the letter is entered for another employee you
may enter that person's number. If not just hit return.
Code 1? You may enter a 9 at this prompt to keep someone else from
accidentally deleting your letter. We will return at this prompt
because we are entering a practice letter only.
NP
Passwd? May be used for individualized passwords. Enter any set of
alpha characters you want to be your password or just press return.
Width ? Enter the width desired for this letter. The standard
width is 70 characters per line. If needed, you can change the width
or characters per line, anywhere from 20 to 70, by entering the number
desired here. DO NOT exceed 70 characters per line.
For our practice letter, hit return only to skip this option.
Tab ? Enter tab spaces needed. This option is useful for letter
indentation and to set up a column. If a 5 is entered here, each time
you enter "T" and return at the beginning of a line, you will move
over five spaces.
For our practice letter, hit return only to skip this option.
There should be a 1 appearing. This 1 stands for your first line, and
you are now ready to input. At this time you need to enter "RE:
Automobile Insurance" and return. ALWAYS REMEMBER, this first line
is reserved for a subject line or "in regards to" line. The computer
will automatically insert this line in the appropriate place on your
letter (under the addressee lines). NEVER use the first line unless
you want to enter a subject; if no subject is needed hit return and
you will skip this line and go to the next line.
You should now have your second line appearing and we are ready to
input the body of our letter. When you get to the end of a line, hit
return. In order to skip a line between paragraphs, hit return. Type
exactly as follows...
I have received a notice of cancellation from your insurance
company, due to non-payment of your homeowner policy.
It has been a pleasure doing business with you.
As we know it is a Georgia law each homeowner must be insured
and the penalty could be a revocation of your drivers license.
Please don't hesitate to call if we can be of any assistance.
To end your letter you need to be at the beginning of a line, enter
an * and hit return.
Update ? You are asked do you want to update (or make
corrections). Enter a Q and return (Q for quit). Before we make
corrections, let's store the letter as is.
OK (n,c,id,p,r,l)? You should now have appearing on the screen how
many characters are in your letter (remember we can enter up to 1000
characters by choosing a letter number of "L010"), your letter number
and how many lines were used. The OK question is very important.
Explanation as follows...
NP
"N" means no this letter is not OK, do not store. About the only
time you would want to use this is after you store a letter and go
back to update and happen to make an error and don't want to store
your update. Your original letter will still be intact and you can go
back into the letter with another update.
"C" means change the letter number. You would use this option if
you went to store a letter and received a message of TOO LARGE ?.
This message means your letter has too many characters for the Letter
number you chose. You would need to change to a larger letter file
number. For example, if the letter we entered turned out to be 1025
characters we would possibly change our letter number to L02050. The
third character, "2", is the secret that will allow us to store up to
2000 characters. Be careful when using this selection. It will store
over the top of any letter even letters that have a 9 in the Code 1
field.
"ID" allows you to change the letter title, employee #, Letter
code, Date, For employee, Code 1, or Code 2 fields.
"P" will give you a printed copy of the letter as is. If you
choose to print, you will be asked, Printer (1-X)?. Enter the
printer number and press return.
"R" will return you to the letter to continue updating.
"L" will access the List ID's File. See page 5.14.1 for further
information.
If you hit return only at the storage message, this means the letter
is correct and will store the letter for future use.
We need to store our practice letter, so hit return now.
Letter #? If you hit return you will go back to the main menu.
We would like to print a rough draft. Enter L01050 and hit return.
Choose 2 (Rough Draft).
NOTE: This option will allow you to print laser commands as entered
without the laser acting on them. This is the only way for you to get
a rough draft from the laser.
Printer (1-X)? Choose printer and press return.
NP
Letter #? Press return only.
Choose 1 (Menu) and hit return. Turn to the next pages to discover
how easy it is to update or make corrections.
Refer to page 5.17.1 through 5.17.7 to learn how to tab, indent, add
whole paragraphs, and much more.
Extremely large letters may be created using several letters
tied together in a particular order. Refer to page 5.13.1 for
instructions.
To save a letter immediately while under update, enter the word
SAVE at the update command.
Type in the word UNDO at the update prompt to return a letter to
the way it was at the last time you saved it. You could use this
command if you made changes to a letter after you had saved it and you
were not happy with the outcome.
Note: The two previous update commands will appear strange on
screen: s?ave u?ndo
To go directly from updating your letter into printing your letter,
enter a Z at the update prompt. This will take you to the Input
the Addressee(y)? prompt.
COMPUWORK MANUAL
1/1/93
5.4.
UPDATE A LETTER
During update always remember who is Boss, meaning the computer will
only do what YOU tell it to. The letters of the alphabet command the
computer to do different things, such as: a C means to change
information. If you hit an incorrect command, such as a D instead of
a C, directly after the question mark enter a backward slash and hit
return.
Choose 5 (Word Processing) from Main Menu.
Enter your password and hit return.
Choose 1 (Letter Generation and Update).
Letter #? Enter your letter number L01050.
Choose 4 (Update).
You are now viewing your practice letter. We are going to be making
several changes to show you how easy it is to use the COMPUWORK
Word Processing.
Update ? Your cursor is waiting on an update command. The first
command will be a mass change, changing the words homeowner to
read automobile. Next to Update enter a C, immediately after enter
exactly as follows: /homeowner/automobile/ and press return. (The
slashes are very important; they tell the computer the information in
the first block needs to be changed to read as the information
appearing in the second block.)
You want to be cautious of mass changes; let's demonstrate why. Enter
a C. Enter /I/We/ and hit return. Notice in line number 6 you changed
your It to Wet.
You will now learn how to make individual line changes. Enter a
C. Enter /Wet/It/5 and hit return. Notice an individual line change
is much quicker than a mass change. See if you can correct line
number 1.
Let's move lines around. Next to Update enter an M. Enter 6 9 3
and hit return. The spaces between 6 and 9, and 3 are important. They
told the computer to move lines 6 through 9 after line number 3. Enter
an L and hit return. This tells the computer to list your corrected
information.
If you have a need to repeat a line or lines you can do so. Enter
an R. Enter 4 7 7 and hit return. This command tells the computer to
repeat lines 4 through 7 after line number 7. Enter an L and press
return to view.
NP
Your letter doesn't look quite right; let's do a mass delete.
Enter a D. Enter 8 11 and hit return, telling the computer to delete
lines 8 through 11.
To insert a line or lines enter an I. Enter a 3 and hit return.
Your command is telling the computer you want to insert lines after
line number 3. You should now have a line number 4. Enter as
follows... The premium amount of (key a backward slash here: means to
insert information before printing) is needed within 7 days to avoid
cancellation (hit return). What do you want to enter on line number
5? We don't want to insert anymore, Enter an * and press return.
To pack a line or lines to get as much information in a line as
possible, enter a P. Enter 2 4 and hit return. When you are packing
if you have blank lines between paragraphs, the system will not pack
blank lines in order to leave this space between paragraphs.
To start entering by line again enter an X and hit return. Enter
exactly as follows... "and we are looking forward to the future."
(hit return) To end input enter an * and hit return. We need to pack
lines 10 through 11. Enter a P. Enter 10 11 and press return.
For documents or memos you may want to center a heading or line,
enter an E. Enter 11 and hit return. To make everything in a line
upper case (capital letters) enter a U. Enter 11 and hit return. To
change line 11 back to lower case (small letters), enter a V.
Enter 11 and hit return. We didn't really want to center this line;
to get it back to normal, enter a P. Enter 10 11 and press return.
The following is for Viewpoint Terminals ONLY.
To move your cursor within the letter, we will be using the keys on
the right, the home key located on the 5 and the arrow keys located on
the 2, 4, 6 and 8. Anytime you use these special keys you need to
depress your shift key. Follow the instructions below...
To move your cursor to the top of the screen, HOLD your SHIFT KEY DOWN
and HIT your HOME KEY.
To move down, HOLD your SHIFT KEY DOWN and HIT your DOWN ARROW. Move
down to line number 7.
To move up, HOLD your SHIFT KEY DOWN and HIT your UP ARROW. Move up
to line number 6.
To move across to your right, HOLD your SHIFT KEY DOWN and HIT your
FORWARD ARROW. Move over to where your cursor is on top of the k in
know.
To move back to your left, HOLD your SHIFT KEY DOWN and HIT your
BACKWARD ARROW. Move to where your cursor is on top of the w in we.
Delete the word "we" by HITTING your DELETE KEY TWICE. Enter the word
you.
To stop, HOLD your SHIFT KEY DOWN and HIT your HOME KEY.
For WYSE Terminals just hit the HOME key to move your cursor to the
top of the letter. Use the arrows to move the direction desired.
To find a particular line, enter F, enter "cancellation" and hit
return. This tells the computer to look for the word "cancellation."
You are allowed to enter more than one word for indentifying
information. (i.e. F? auto cancellation)
Line 2 Another (y)? You are being asked, "Is the cancellation
you are looking for in line number 2 or do you need the computer to
look for another". Enter Y and hit return. We are looking for
"cancellation" in line number 4 in order to put a period at the end of
the sentence. You are now being asked, "Is it line number 4 or do you
need another." This is the line we want, so hit return, (if the
computer was unable to find another one, you would return to your
Update message). Next you need to HIT your FORWARD ARROW key, moving
your cursor to the end of the word cancellation. Enter a period. To
return to the update message, HIT your HOME KEY.
In order to learn to use some of the Edit commands we will have to
repeat lines 6 thru 8 after line 11. See example on page 5.4.1,
where you used this command before in your practice letter, to
complete this procedure. After you have repeated these lines go into
the body of your letter by hitting your shift and home keys. Use the
Down arrow to move your cursor down to line 12. Your cursor should be
on top of the "A" in As. To delete the whole sentence to the
period hit your Escape key then hit the period key. The sentence will
be deleted.
To add a blank line above the line your cursor is on (line # 12),
hit your Escape key then the 0 (zero) key.
To delete a whole word, make sure your cursor is on the first
character of the word you wish to delete. (Use your arrow keys to
move your cursor onto the "h" in hesitate in line #14.) Hit your
Escape key then hit the space bar. The word should now be deleted.
Now you try to delete the word "Please" in line #13 using these same
instructions.
To delete a whole line, use your Escape key and the 5 key. The
system will delete the whole line your cursor is on. Use your arrow
keys to move the cursor onto line #13 and delete this line. To return
to the update mode hit your shift and home keys again.
To quit updating, enter a Q and hit return.
OK (n,c,id,p,r,l)? To store your changes, hit return.
You are now back to your COMPUWORK Word Processing Menu. Go back
into your letter one more time. Enter your letter number L01050 and
hit return. Select 4 (Update) and hit return. We are going to make
one last change that will NOT be stored.
NP
Enter a W. Enter 40 and hit return. Notice the width of your letter
changed from 70 characters to 40 characters per line.
Enter a Q and Hit Return.
VERY IMPORTANT: At the OK prompt, enter an N (do not store this
update), and hit return.
You are back to your COMPUWORK Word Processing Menu. Select 1
(Exit to Main Menu). On the next pages you will learn the different
print procedures.
Refer to page 5.17.1 (Summary of Commands) to learn all the update
commands.
5.5.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING
We are now ready to address and print our letter. There are several
ways to address a letter. The first way we will learn is...
INDIVIDUAL LETTER ADDRESSING
Individual letter addressing was designed to send one letter at a time
to one person at a time.
5 (Word Processing)
Enter your password.
5 (Print a Letter)
2 (Print a Letter)
Letter #? You are asked for the letter number you want to print.
Enter L01050 and press return.
Input the addressee (y,p=page,f=fetch,a=address)? Answer with a
"y" in order to address the letter. Press return only for documents
or letters stored with addressees. If you only want to print certain
pages of a letter answer this prompt with a "P". (Note: In order for
the system to count pages, your pages must be marked with the "NP"
command. See page 5.17.5 for more information on using "NP". This
selection will not count inserted letters without "NP"s.) If you
enter a "P" you will receive two additional prompts.
Fr pg? Enter the number of the first page you want to print or
return through this prompt to start with page 1.
To pg? Enter the number of the last page you want to print or hit
return through this prompt to print all pages starting with the first
page you chose in the previous prompt.
You may choose certain pages only once per each printing.
After answering the two previous prompts you will receive the "Input
the addressee (y,p=page,f=fetch,a=address)?" prompt again. You
may now enter an addressee or return through to continue to receive
print prompts.
f=fetch will take you to the System Information locations screen.
You can use any of the selections to address your letter. For more
information refer to page 3.23.1 in the Marketing Section of the
Compuwork Manual for more information.
a=address This will address letters from the address book file.
XX Record # or ? Enter the record number you need to
access. If you do not know the record number, enter some identifying
information that can be found within the record.
You are asked to enter various information. When printing a valid
letter, answer appropriately. For the practice letter enter as
follows...
Salutation = Dear Gofer NOTE: The system will automatically
enter the colons. This is standard for any program where you are
asked to enter a salutation.
Address = Mr. Gofer Insurance
123 Cancellation Lane
Auto, Georgia 30999
Notice you have up to five address lines available. For the example
we only used three lines. Hit return twice to move the cursor to the
signature line.
Signed = Enter your name. For a valid letter, enter the person
sending and/or signing the letter.
Title = Enter your title. For a valid letter, enter the
appropriate title. To skip this option, hit return only.
UNIX USERS: Please note, your system may be set up to
automatically prefill the"signature" and" title" fields based on
system logins. Please contact COMPUWORK Customer Service for
this feature to be added to your system.
Initial = Enter the initials of the person sending the letter, a
slash, and the typist's initials. e.g. JLH/dh To skip this option,
hit return only.
Date = The computer will enter the current date from the system.
If you want to change the date do so now, if not hit return.
RE: = We do not want to change the subject. Hit return. For a
valid letter if no subject was entered in the original letter, you are
able to enter a subject from here. To skip this option, hit return
only.
Closing = Reads "Sincerely," but let's change this. Enter Yours
Truly,. Whenever you choose to change a closing you must enter the
comma.
Address = Your agency's name and address should be appearing, if
you want to change this you can at this point. If not, enter a
backward slash and return goes to the OK (n)? prompt. If letterhead
paper is not used, the address appearing will be substituted.
c.c. = Enter the name of person(s) you want a copy sent to or
enter enclosures, a PS, etc. There are 5 lines available.
OK (n)? Is the above information OK (i.e. correct)? If you made
no errors, hit return. If you made errors, enter an N (no it is not
correct) and hit return. Hit return to move you to your incorrect
line, change your line by keying on top of the incorrect information,
hit return. Enter a backward slash at the beginning of your next line
and hit return. Answer your OK message again.
# copies? Hit return only to receive one copy. For additional
copies, you would enter the number needed.
# of spaces between date & address? This option is an agency
preference. Three to four lines is standard. By hitting return only
you will receive a single space, which is fine for longer letters.
For our practice letter, enter a 3 and hit return.
Printer (1-X)? Choose printer number or just hit return to print
on screen.
Letterhead paper (n,# top=0)? If you are using blank paper, you
would enter an "N" and return. By doing so, the computer will print
your agency's name at the top of the paper. (If you are using the
Laser to print your letter see the Laser section, page 5.26.9 for
more info on the prompt "# top=0".)
Envelopes (y,cass#)? To print envelopes, enter a "Y". (For more
info on this prompt and its use with the Laser printer see the Laser
section, page 5.26.10.)
Paper ready (n,e,macro=y/#)? a) check your printer and make sure
it is turned on b) check your on-line light and make sure it is on,
if not hit the on-line button on your printer c) check and make sure
you have blank paper in your printer and that the printhead is sitting
where you want the printer to start printing on the page. If all
above is correct, hit return. d) N and return will allow you to
correct printer prompt input if you made an error. e) E and return
allows you to escape from the print routine, returning you to Letter
Addressing menu. If you hit return at the Letter number it will take
you back to your word processing menu. If you are printing on a Laser
and are utilizing the stored laser letterhead enter a Y and return to
pull the Letterhead onto your letter. See the Laser section, page
5.26.10 for information on the rest of this prompt,"macro=y/#".
UNIX USERS: By selecting "f" you may fax this letter directly
from your terminal if your system has been set up to utilize
COMPUWORK'S integrated fax system. After choosing this selection
you will be asked 2 more questions that will send this letter to your
desired party.
FAX # (a=address): Input the fax number of the party you wish
to fax this document to. If this information is stored in address
book, input an "A" to access this area.(For further information on
Address Book, See page 2.12.1 of the Management Manual.)
Signature Name?: If your agency has signatures stored in the
system specifically for faxing purposes enter the corresponding code
for that particular signature. (i.e. S002) If these signatures are
not stored just hit return and your letter will automatically be .
sent.
If you entered backward slashes in your letter, when the printer
stops printing it will be waiting for you to insert information. On
the screen of your terminal you will receive an insert message. Enter
$230.00 and hit return. You will be given a chance to view the
information you just inserted to make sure it is correct. If you
entered correctly hit return. If not, enter an N and return. Proceed
to enter your correct information.
You will hear a beep when the letter is through printing. Go to your
printer and if necessary hit the Top of Form button to remove your
letter.
Datebook (y, A=again)? To enter a Datebook item enter a "Y". To
print your letter again enter an "A" and your print questions will be
repeated so that you can reprint. To bypass both options just return
through this prompt.
Select 1 and hit return to return to the Primary Menu.
5.6.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM CLIENT SERVICES
Addressing from the client service screen was designed to send a
letter to any client or any number of clients and have the system
forward the name and address information for these clients into word
processing. A letter of your choice can be sent to each client,
meaning you are not limited to sending the same letter to each client
selected. All letters requested can be printed out immediately or
stored under Word Processing in Automatic Notice Printing.
Input a capital C at main menu and you will receive the question:
Client # or Name? Enter the client number or the name of the
person you need to send a letter.
Choose E = Records. Then select 15 = Letter.
NOTE: Once you become familar with the options available in
Client Services you may enter only the number of the selection you
desire as a shortcut. For example, enter a "15" (For 15=Letter)
instead of choosing "E" then "15" (For 15=Letter).
LETTER # <>= custom? For a stored letter input the letter number.
Letter numbers must be 6 or more characters and begin with a L.
Return will allow you to enter a custom letter or memo utilizing
Direct Type.
:Alternate Addressee? If you choose to add or change the
attention line, input it at this question. If no change is necessary
just hit return.
:Alternate Name? If you choose to add or change the name just
input the new information here. If no change is necessary hit return.
# copies? Hit return only for one copy or enter the number of
copies needed.
# inserts? If backward slashes were entered for the storage
letter chosen, enter the amount of inserts needed. If no inserts were
used in the original letter, hit return only.
Salutation? By hitting return only the system will insert the
salutation entered at the time the client was set up. If no salutation
was entered the system automatically inserts "Dear Client:". To
override these two options, enter the salutation preferred. e.g. Dear
Policyholder. When entering a salutation do not enter the colons. The
system automatically inserts them for you at the time of print.
Signed? Enter the appropriate name of the person sending the
letter.
UNIX USERS: For automatic entry of signatures and titles, see
page 5.5.2 of the Word Processing Manual.
If a total for inserts was not entered in step 10, you will
return to the client screen. For use of step 10, you will receive
additional questions for the number of inserts entered. "Insert #
X" (X = 1 through the number selected) asks, "What do you want to
insert?" Enter the information to be inserted in the same order as the
backward slashes are entered in the original letter. OK (n)? If
the insert is correct hit return, if not enter an "N".
Encl 1? You will receive three lines in which to enter enclosures.
If enclosures, cc, or a p.s. is not needed, return through these
prompts.
Note: If utilizing the followup software answer the following
questions:
Misc? 70 character comment line.
Code? 2 character agency defined code.
Days Followup? Enter number of days to followup.
Priority Store (y,d)? If your agency has two Automatic Notice
print files you may answer with a "Y" and your letter will be stored
in the second file for future print. If you want to store your letter
to the first (regular) Automatic notice print file, then hit return at
this prompt. To print out your letter immediately enter a "D" at this
prompt. You will now receive all the print routine prompts. For more
information on these prompts see page 5.5.1 of your Word Processing
manual.
Re-print (y)? If you choose to print a CUSTOM letter immediately,
you will receive this prompt after print is completed. To reprint the
letter enter a "Y". If no reprint is needed just return through this
prompt.
NOTE: If printing your letter out immediately to a LASER printer,
see page 5.26.9 for more information on print routine prompts.
To escape this routine, hit return at the "Your Choice" message.
To send a letter to another client, enter the next client number or
name when the message appears on screen. Repeat the same procedures
already explained for the previous client.
To return to the primary menu, hit return at the client message.
If you did not print out your letter immediately, your letter is
stored in Word Processing until you decide to print. To print your
stored letter: load the appropriate stationery or memo paper,
choose 5 - Word Processing then choose 2 - Automatic Notice
Printing, then answer the print routine questions.
5.7.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM STORED ADDRESSES
Stored addresses are used for a one time special mailing of a
particular letter. You go under "Add Addresses" and enter all the
addresses you need for this mailing. Once the letters are printed
successfully, your names can be mass deleted from the system. This
selection is very good for a one time mailing to prospect accounts.
For example, if a particular company that specialized in insuring dry
cleaners went under and you have a good market for dry cleaners, you
may want to load all the names and addresses for the dry cleaners in
your area and send them a letter advising them that you have a good
market.
Choose 5 (Word Processing).
Enter your password and hit return.
Choose 5 (Print a Letter).
To enter addresses:
Choose 8 (Add Addresses).
You will be asked a series of questions. Enter as follows...
Client #? Input a client number to pull client information or if
not needed press return.
XX Record # or ? SOP 2.
Address Book (y)? Input a "Y" to pull names and addresses stored
in address book, otherwise press return.
Letter ID = Enter your letter number or L01050 for practice.
Salutation = Dear Gofer
Name of addressee = Mr. Gofer Insurance
Company of addressee = Gofermatic
1 of 3 address lines = 123 Cancellation Lane
2 of 3 = Auto, Georgia 30999
3 of 3 = Third line of address if needed.
Signed = Enter your name.
Title = Enter your title.
Initials = Enter your initials.
Date = Enter today's date.
Subject = Enter the reference line or return if not needed.
Closing = Respectfully yours,
Sender name (address) = Enter the name of the person sending the
letter or return if not needed.
# of copies = 1 Enter the number of copies desired or return
to default to one copy.
NOTE: All the above fields are optional, except the Letter ID
field, and can be returned through if not needed.
OK (n,e)? If you made any errors, enter an N and hit return.
Return only to accept the record. E and return will exit the program
without storing the name appearing on screen.
Datebook (y)? If you need to enter a Datebook item answer with a
"Y". Press return if you do not wish to enter a datebook item.
Another (n)? The computer is asking you if you want to send this
letter to anyone else. For practice hit return and enter your next
address. When you receive the "Another" message again, enter a N and
hit return.
To print out your letters using stored addresses.
Choose 7 (Print using Stored Addresses).
Start with? To the left will appear the number of addresses
stored in this file. You may choose the number you wish to start
printing from. Return only will start with the first stored address.
Copies ? Enter the number of copies you want for each address. For
only one copy, you can just hit return. (NOTE: The number of
copies you entered during the input of the stored address record will
override the number of copies entered here.)
# spaces between date & address ? Enter the number of lines to
skip between the date and address on your letters. If you hit return
the system will print with one blank line between the date and the
address.
NP
Printer (1 - X)? Choose the printer you wish to send the letters
to. See page 5.5.3 (Word Processing) for information on the three
following prompts.
Letterhead (n, # top= 0)?
Envelopes (y, cass#)?
Paper Ready (n,e,macro=y/#)?
Successful (y)? This gives you the opportunity to reprint by
answering with an "N" and return. If your print was successful, enter
a "Y" and hit return. Once you answer "Y" to this question, you will
remove all your stored addresses.
To Zero out all stored addresses:
Choose 10 Zero the Address File
Successful (y)? Enter a "Y" to get rid of all addresses stored
under selection #8. If you decide not to delete them at this time,
enter an "N".
To Modify a previously entered address:
Choose 11 Update
XX Record #? Enter the record number of the address you want to
modify. (XX = Number of addresses stored under selection 8.)
OK (n,e)? After updating a record you will receive this prompt. If
the record is now correct just hit return. If not enter an "N" and you
will be allowed to further update the record. Enter an "E" to exit to
the Letter Addressing sub menu (changes will not be saved).
XX Record #? You may continue updating by entering another record
number. To return to the Letter Addressing sub menu just hit return at
this prompt.
Choose 1 (Menu) to return to the Main Menu.
5.8.
COMPUWORK MANUAL
1/1/93
LETTER ADDRESSING FROM PROFILING
Letter addressing from profiling may be used if you want to send a
special letter to any files set up in the computer, such as clients,
companies, producers, prospect accounts, etc. Profiling allows you
to choose which file. You can send a letter to everyone in that file,
or you can have the computer sort through the file and choose only
certain ones to send letters to. Example, if you wanted to send a
letter to your past due clients, you would be profiling your client
file. Then you would profile last month's balance. This is the
example we will show you now. If you have not entered the beginning
balances for your clients, you cannot try this example until they are
entered.
Choose 2 (Management).
Enter your password and press return.
Choose 7 (Profiling).
Choose 2 (Profiling).
For more information about profiling please see Management section
pg. 2.7.1.
Printer (1-4)? We will be sorting first so therefore just press
return at this printer prompt.
Which one? Which file do you want to profile? Enter 1 (client) and
press return.
Send a Letter (y)? Since we are sorting first just hit return. If
we were not going to sort, we would answer with a "Y" at this point.
How many fields to profile? Enter a 1 and press return.
Field #? Enter a 10 (Last Month's Balance) and press return.
1=Number, 2=String, 3=Date, 4=Exact String, 5=Char? Enter a 2
for string and press return.
We do not want to print a mass number of letters for practice. If you
search for large amounts, hopefully we will only print a few letters.
You may need to check your aged receivables before going any further.
Greater than or equal to? If you wanted to send a letter to all
past due accounts you would enter a ".01". We do NOT, so enter a
large amount such as "1000.00".
NP
Less than or equal to? Again if you wanted to send a letter to all
past due accounts you would e.g. enter "1000000". We do NOT, so enter
an amount such as "3000.00".
You will be sending this letter to all customers with a last month's
balance between $1000. and $3000.
# of fields to sum? Press return.
OK (n)? If you entered your search and sum information correctly,
next to your OK message, just press return.
SORT (y)? Answer with a "y".
# of fields to sort? Enter a 1.
field #? Enter a 9. We selected 9 for keysort. This means that we
will sort all of our past due clients in alphabetical order.
Client fields (y)? Just press return.
OK (n)? Press return.
It will now begin to sort all your clients with the amounts we have
designated earlier.
When the system is done sorting you will receive a message stating the
total number of clients found that meet the criteria selected, and a
prompt:
Save this order (y)? Press return.
You will return to the Profiling Analysis Menu <>. Note that
the menu now reads <>.
Choose 2 (Profiling).
Printer (1-X)? If you want a listing of everyone you are sending
this letter to, choose a printer, otherwise press return only.
Send a letter (y)? Answer with a "y". We will now set up your
letter for all the sorted clients.
Letter#, f=priority? Enter your letter number. (i.e. L01017).
If you would like to send your letters to the Priority automatic
notice print file enter a "F" then you will be prompted for the
letter number to send.
# copies? Enter the number of copies desired.
Salutation? What do you want to enter for a Salutation? We
want the system to enter the salutation from our client address file,
so just press return.
NP
Signed? Enter your name.
Enclosures? You will receive this prompt 3 times. If you need to
enter enclosures you can enter up to 3. If none are needed hit return.
# fields to insert? Enter a 1.
field #? Enter a 10 (Last Month's Balance).
OK (n)? If information is correct just press return.
# fields to print? Enter 4.
field #? Enter 4 (Client).
30 long field limit? press return.
field #? Enter 5 (Address).
30 long field limit? press return.
field #? Enter 6 (Address).
30 long field limit? press return.
field #? Enter 24 (Salutation).
20 long field limit? press return.
Client fields (y)? Hit return.
OK (n)? If you entered your fields correctly, press return.
You will now see the client's name, address and salutation appearing
on your screen, or if a printer was selected the listing will be
printed. When it is done you will see <> at the bottom of your screen.
Just press return.
When you return to your Profiling Analysis Menu select 1 for Main
Menu.
We are now ready to print our letters. From the Main Menu select
5 (Word Processing).
Our letters are now stored under Automatic Notice Printing. See
page 5.9.1 for the procedure to print out these stored letters.
5.9.
COMPUWORK MANUAL
1/1/93
AUTOMATIC NOTICE PRINTING
PRINTING LETTERS REQUESTED FROM OTHER PROGRAMS
The last letter printing option we need to discuss is automatic notice
printing. You may remember we used this selection to print your
profiled letters. We want you to know about other options you can
use which are stored under automatic notice printing. See page 5.9.2
for these available options.
Whenever you are under a section that asks, Send a Letter (y)?
and you answer with a "Y", this letter is stored under automatic
notice printing.
When you get ready to print the letters......
Choose 5 Word Processing
Choose 2 Automatic Notice Printing
Priority (y)? If your agency has two Automatic Notice files then
letters may be sent to both. Answer this question with a "Y" if you
want to print out letters that have been stored to the "second" print
storage file. If your agency only has one print storage file, hit
return through this prompt.
XX Change Format (y)? To change the way a letter is set up to
print, answer with a "Y". See manual section starting on page 5.11.1
for instructions. (XX = Total letters stored) If you do not want to
change the letter format, just return through this option.
To change the closing of your letter answer the "Change Format"
prompt with a "Y".
Choose 20 Change Closing.........Sincerely,
? Enter the closing you want to print on your letters. Selection
20 should now read "Change Closing......Closing you entered,". After
all letters are printed, 20 will read "Sincerely," again. Remember
when entering a new closing, put a comma in after the closing.
NOTE: All letter size letters (8 1/2 X 11) will print first, so
make sure you have the appropriate paper loaded. After letters have
printed you will receive a "paper in place " prompt advising you to
load either 7 inch memo paper or 5.5 inch Trans o gram paper.
Answer the usual questions concerning printer, laser font, letterhead
paper, envelopes, and paper ready. Your letters will now print.
For more information on print routine prompts, see page 5.5.3 of
your manual.
Successful (y)? If you enter an N (for No), you will still be
able to reprint the same letters. If you enter a Y (for Yes), your
letters are deleted from "print" storage only.
The sections you can go under for sending letters to automatic
notice printing are as follows...
2 (Management) You can send letters under...
Profiling - Sending letters to clients, prospect clients,
companies, producers, etc.
Address Book - Sending letters to people whose addresses are
stored under this selection. Possibly personal names and addresses or
names and addresses that are used frequently. Under Address Book
notice that you can send a prepared letter or a custom letter.
A prepared letter is one which is stored in the computer's memory
and was assigned a letter number. A custom letter is one which is not
presently set up and you are allowed to enter the letter directly
under this selection. For one time use only.
3 (Marketing) You can send letters under...
Label II - This is a file designed to store a mailing list of
names and addresses you may use more than once. Such as a Christmas
card list. You can send a prepared letter under this option.
Target - This is a file designed to store names and addresses for
a prospect area. You can send a prepared letter under this option.
Call Record - This file holds your prospect Commercial lines
clients. You can send a prepared or custom letter to any or all of
these prospects.
Personal Lines Call Record - This file holds your prospect
Personal line clients. You can send a prepared letter to any or all
of these prospects. You can also send a custom letter under this
selection.
4 (Client) You can send letters under...
Client Services - Can send a prepared or custom letter to a
client. This option allows you to enter the letter directly, without
going to Word Processing until you are ready to print.
Client Analysis - Can send a prepared letter to anyone meeting
certain policy or client criteria. (Similar to profiling.)
Claims Analysis - Send a prepared or custom letter to any person
with a claim record.
Workers Comp Activity - May send either a prepared or custom
letter to anyone with a workers comp claim.
5.10.
COMPUWORK MANUAL
1/1/93
AUTOMATIC NOTICE PRINTING
DELETE OR LIST LETTERS STORED UNDER AUTOMATIC NOTICE
The following option allows you to list the letter numbers stored for
printing, or view the total of letters to be printed. This option
also allows you to print a portion of the stored letters, or delete
the entire print file.
Choose 5 (Word Processing).
Enter your password and hit return.
Choose 2 (Automatic Notice Printing). NOTE: There must be a letter
stored in this file or you will be returned to the main menu.
Priority (y)? If your agency has two Automatic Notice files and
you want to list or delete letters stored within the second file
answer with a "Y". If your agency does not have a second file, just
return through this prompt.
Change Format (y)? It is most important to enter a "Y" and hit
return.
Change Number? Notice the selections below. Choose the
appropriate category.
#14 Zero the Files - will delete the entire print file, returning
you to the main menu when complete.
#15 List the Letters - will list the letter numbers to be printed.
Hit return at the <>?
#16 Letter Number to Start With = 1. To bypass the beginning
letter/letters, change the 1 to the appropriate letter to start with.
#17 Letter Number to End With = the TOTAL of letters on file to be
printed. To bypass the ending letter/letters, change this number to
the appropriate letter to end with.
#18 Rename Letters - If a letter number was entered incorrectly
during the time the letter was stored to print later you would choose
this selection to correct the stored letter number(s). The following
questions will appear:
Printer ? Choose a printer or press return.
Laser Font #? Press return
Letterhead (n, # top)? Press return.
Envelopes (y, cass #)? Press return.
If you had 3 letters in Automatic Notice Printing 1 of 3 would appear
telling us that the first letter of 3 is letter number L01025.
New#? Input the correct letter number. If this particular letter
number is already correct and no changes are required just press
return to move on to the next stored letter in the print file.
NOTE: When changing #16 or #17 to only print a portion of the
file now, and come back later to print the rest of the file, be sure
and answer the message Successful (y)? with an "N" and return.
Then when you come back to print the remainder of the letters, you
would need to change #16 and #17 to the letters which have not been
printed, and answer "Y" to the Successful message, in order to clear
the file.
Answer the remainder of the questions, refering to the section of
your manual, Changing the Printing Format of a Letter, page 5.11.1.
5.11.
COMPUWORK MANUAL
1/1/93
CHANGING THE PRINTING FORMAT OF A LETTER
The Compuwork System allows a user the capability to change the
spacing and letter set-up routine, if so desired. Listed below are
four ways to perform this function...
Choose 5 Word Processing
5 Print a Letter
Before selecting 2 for Print a Letter
To change a letter's print format, you must change the format before
printing.
1) Option 4, Change Letter Format, will only change the format
temporarily. The format changes back to the regular routine after
leaving the Letter Addressing Menu.
2) Option 13,Change Setup, will store changes permanently. You may
change the print format anytime you want, but the changes made will
remain stored in the system and will affect all letters printed from
any area of the system throughout the entire office.
3) When printing letters from Automatic Notice Printing, you are
asked, Change Letter Format (y)?. By answering this question with
a "Y" and return, you have the option to change printing routines
before letters are printed. The format changes back to the regular
routine after all letters are printed whether the printing was
successful or not.
4) To STORE format changes WITHIN a letter, refer to the next
section of your manual, Storing Print Format Changes, page 5.12.1. The
type codes, you will notice below, are also used in these stored
changes.
To change a routine/routines, when selecting any of the first three
options, next to Change number ?, enter the left-hand number for
the category to be changed and return, then next to the question mark
enter the routine you prefer. After all categories have been changed,
select 0 (zero) to return to the print menu and then print your
letter.
Below is an explanation of the screen you receive when selecting:
Change Letter Format...
NOTE: Menu selection availablity will vary depending on which option
you are using from the four listed above.
0 Return
1 Left margin (#)....8
2 Right margin (#)...3
3 Max lines/page(#).58
4 Double Space (0,1).0
5 Indentation (#)....5
6 Number pages (0,n).0
7 Date ea page (0,1).0
8 Right Justify (0,n).0
9 Auto right margin.10
10 Page number prefix or 10 Change Salutations
11 Top of page info 1
12 Top of page info 2
13 Change spacing info
14 Page number suffix or 14 Zero the file
These selections are available under Automatic Notice Printing.
15 List Letters
16 Letter Number to Start With
17 Letter Number to End With
18 Rename Letters
19 Page # Suffix
20 Change Closing
TYPE 4 CHANGES...
1. "Left Margin" is the left-hand margin and is presently set at
8 spaces.
2. "Right Margin" is the right-hand margin and is set at 3
spaces.
3. "Maximum Lines Per Page" is presently set at 58 lines. This
includes the beginning address information and closing information.
This is helpful when you have a letter that almost fits on one page
lacking a line or two. You could then increase from 58 to 59 or maybe
60, depending on how many lines went to a new page.
4. "Double Space" is presently set to single space a letter. To
double space a letter, change the zero to a one. Zero means no, one
means yes, and 2 means two blank lines.
5. "Indentation" is presently set to indent 5 spaces when used.
6. "Number Pages" is presently set not to number pages. To
number pages, enter the appropriate number with which to begin
numbering the sequence you are ready to print. The zero means no, and
the "n" means enter the page number you wish to begin using.
7. "Date Each Page" is presently set not to date each page. To
date each page, change the zero to one. Zero means no, and one means
yes. Uses the system date in mm/dd/yy format on the top right - hand
corner of each page.
NP
8. "Right justify" allows you to align the right margin. To align
the right margin change the zero to a 1 for Dot matrix or 2 for a
Laser.
9. "Auto Right Margin Use" is presently set at 10 spaces. This
option works in conjunction with category 8 for justifying the right
margin . If a line ended more than 10 spaces from the right margin,
the system will not move this line flush with the right margin. To
change this, enter the number of spaces desired.
TYPE 5 CHANGES...
10. "Page Number Prefix" is presently set with no page number
prefix. If category 6 was chosen to number pages, you also have the
option to prefix the numbered pages. Enter the desired prefix. (i.e.
A. or 1-) Put a symbol after the prefix, if so desired, to separate
the prefix from the page number.
11. "Top of Page Info 1" is presently set with no top of page
info. This was designed as a reference line for documentations. Enter
the desired reference (i.e. Compuwork Manual, notice this at the top
of your manual pages).
12. "Top of Page Info" is a second line, if needed, as a reference
line for documentations and would be used in conjunction with category
number 11. Notice, Compuwork uses a date to denote the date the manual
was revised.
13. "Change Spacing Info" by selecting this category, you will
receive another menu pertaining to spacing only. Keep in mind, "DY"
stands for a vertical change, and "DX" stands for a horizontal
change. These menu selections are explained below under "Type 3
Changes".
14. "Page number suffix" is presently set with no page number
suffix. If category 6 was chosen to number pages, you also have the
option to suffix the numbered pages. Enter the suffix desired and it
will print out immediately next to the page number. You may want to
input a symbol before the suffix entered in order to separate the page
number from the suffix.
TYPE 3 CHANGES...
1. "DX Top Info" is presently set to print any top of the page
info entered in the first menu, categories 11 and 12, at 58 spaces
from the left margin. To change this, enter the spaces desired. To
make this information flush with the left margin, set in category 1
from the first menu, change this to zero.
2. "Lines Per Page" is presently set to print 66 lines per page
for 8 1/2 X 11 paper. The printer will print 6 lines per inch,
therefore, 6 X 11 = 66. To change to a different paper size, multiply
the length of your paper by 6.
3. "DX Subject" is presently set to print the subject even with
the left margin. This spacing is based on the left margin set in
category 1, presently set at 8 spaces.
4. "DX Address" when choosing to use non-letterhead paper, your
agency's address stored in the system, is presently set to print at 26
spaces from the left margin. To change this, enter the spaces desired.
To make the address flush with the left margin, set in category 1 from
the first menu, change this to a zero.
5. "DY Address/Date" is presently set to skip one line between
the agency address and the date. To change this, enter the lines
desired. This option also appears during the print routine of a
letter.
6. "DX Date" is presently set to print the date even with the
left margin. This spacing is based on the left margin set in category
1, presently set at 8 spaces.
7. "DX Closing" is presently set to print the closing even with
the left margin. This spacing is based on the left margin set in
category 1, presently set at 8 spaces.
8. "DY Letterhead" is presently set to skip 0 lines from the top
of form. To change this, enter the lines desired, to best suit your
stationery.
9. "DY Non-Letterhead" is presently set to skip 5 lines from the
top of form. To change this, enter the lines desired.
10. "DY Date/Inside Address" is presently set to skip 1 line
between the date and the inside (or insured's) address. To change
this, enter the lines desired. This option also appears during the
print routine of a letter.
11. "DY Inside Address/Subject" is presently set to skip 1 line
between the inside address and the subject. To change this, enter the
lines desired.
12. "DY Subject/Salutation" is presently set to skip 1 line
between the subject and the salutation. To change this, enter the
lines desired.
13. "DY Salutation/Body" is presently set to skip 1 line between
the salutation and the body of the letter. To change this, enter the
lines desired.
14. "DY Body/Closing" is presently set to skip 1 line between the
body of the letter and the closing. To change this, enter the lines
desired.
15. "DY Closing/Signature" is presently set to skip 3 lines
between the closing and the signature. To change this, enter the lines
desired.
NP
16. "DX Page Number" is presently set to print the page number, if
selected in categories 6, 10, and 14 from the first menu, starting at
28 spaces from the left margin. To change this, enter the spaces
desired.
17. "DY Signature/Title" is presently set not to skip lines
between the signature and the title of the person signing the letter.
To change this, enter the lines desired.
18. "DY Title/Initials" is presently set to skip 1 line between
the title of the person signing the letter and the initials of the
typist. To change this, enter the lines desired.
19. "21 Lines env" is presently set at 21 lines available for
print per envelope. To change this enter the number of lines desired.
20. "80 DX env" is presently set to skip over 80 characters and
then print the address on the envelope. To change this enter the
number of characters you want the printer to skip from the left margin
before printing the address.
21. "9 DY top/add" is presently set to skip down 9 lines on the
envelope before printing the address. To change this enter the number
of lines desired.
22. "2 DX init/cc" is presently set to skip 2 lines between the
the initials of the person entering the letter and the persons who are
being sent carbon copies (c.c.). To change this enter the number of
lines desired. In order to utilize your first enclosure line for the
title of the person sending the letter, and the next 2 enclosure lines
for a PS then change this value to a zero.
TYPE 6 CHANGES...
1) "Zero the file" will clear this print file and no letters will
be printed.
2) "List the Letter" will give you a list of all letters to be
printed under automatic notice printing.
3) "Letter # to start with" allows you to change which letter
will be printed first. If you have 20 letters to be printed under
this file and you just want to print the last 5 change number 16 to 15
in lieu of 1.
4) "Letter # to end with" allows you to change which letter to
stop with.
5) "Rename Letter" allows you to change a letter number. This is
in case a bad or invalid letter number was used.
5.12.
COMPUWORK MANUAL
1/1/93
STORING PRINT FORMAT CHANGES
A user has the capability to store letter format changes within a
stored letter. By storing the printing information within the
letter, it eliminates you from having to go into letter format change
each time you wish to print the letter.
To make a stored change, requires a code to be entered on the first
line or lines of a letter. If a change is to be made in the body
of a letter, the coding should be entered on the line just before the
change is to take place.
Normally the first line of a letter is reserved for a subject line (or
in regards to). When entering changes to effect the entire letter,
you are required to enter this code on the first line. By doing this,
it would make the second line the subject line, and the third line
would be the start of the body of the letter. You are not limited to
one change per letter, but each code must be entered on a line of its
own. Each time a code is entered at the beginning of a letter, the
next available line will become the subject line. These codes will
NOT print on the letter.
The code formula to use at the beginning of a line is: ^T,N,V
T = The type code for the change to be made. There are 3 type
codes. You have type 4 changes, type 5 changes and type 3 changes.
These are catagorized under "CHANGING THE PRINTING FORMAT OF A
LETTER," under Word Processing in your manual.
N = The selection number to be changed. Type 4 changes have 9
selections, 1 - 9. Type 5 changes have 4 selections, 10 - 14. NOTE:
When storing Type 5 changes selection 10 should be entered as 10,
selection 11 as 11, selection 12 as 12, and selection 14 as
14. Type 3 has 18 selections, 1 - 18.
V = The value you which to change this selection to. Meaning the
spacing or information you prefer.
Notice the code formula must begin with a ^, followed by a Type
code, followed by a comma, followed by the selection Number code,
followed by another comma, followed by the Value preferred. This
coding must be entered at the beginning of a line, and only one code
per line, but as many codes as needed per letter.
These codes are not limited to being used only at the beginning of a
letter. If you have a situation where a change needs to be made within
a letter, enter the code formula on the line before the change is to
take place.
5.13.
COMPUWORK MANUAL
1/1/93
SEQUENCE OF LETTERS
To print several letters in a particular order, store this order in an
assigned letter number of its own. To print this sequence, instead
of calling the individual letters one at a time and printing one at a
time, you can make one command to print all of them at once. This
procedure is very useful to combine several letters into one, at
print time. This manual was printed using this technique. The entire
manual can be printed from one letter.
To Enter a sequence of letters.....
5 Word Processing
1 Letter Generation and Update
Letter #? Input the letter number you have chosen to hold your
sequence (or string of letters).
3 Input a New Letter
Title the sequence to help you later, such as STRING OF OFFICE
PROCEDURES or OFFICE PROCEDURES SEQUENCE. Enter your employee
number and letter code of zero. Other input prompts appear. Return
through remaining fields unless you want to set code 1 to 9 to prevent
the letter from accidental deletion. You now have the screen to enter
a new letter. ALWAYS skip the first line. Remember this line is
reserved for "in regards to". At the beginning of the second line,
enter a (the square bracket next to the "P" key). Immediately
following, enter the first letter number (the letter number must begin
with a capital "L" or you will receive an error ) and return. On the
next line, if you want the second letter to begin exactly where the
first letter left off, enter another and your next letter
number. If you wanted the second letter to start on a new page, enter
an NP at the beginning of the second line and return. Then enter
the bracket and letter number on the next line. Continue until all
letter numbers have been entered.
To end input, enter an asterisk at the beginning of a new line and
return.
Update ? Enter a "Q" (for quit) and return.
OK (n,c,id,p,r)? Hit return here to store the sequence.
To Print the sequence under Word Processing, enter the sequence letter
number, select the type of addressing needed, such as client file
addresses, stored addresses, etc. If no address is needed, your
selection would be #2 Print a Letter.
Input the addressee (y,p=page)? Just hit return. Answer the
normal print questions, how many copies, etc. and your letters will
print one after another.
An EXAMPLE of how a letter string should look under a new letter
number...
L01080
L01081
NP
L04036
The above sequence is telling the computer to print the letter stored
under letter file "L01080" and even if it stops printing in the middle
of a page, start printing letter number "L01081", then go to the top
of the Next Page and print "L04036".
NOTE: For more information on creating letter strings see page
5.17.7, last paragraph, of the Word Processing section of your
manual.
5.14.
COMPUWORK MANUAL
1/1/93
PRINT A LISTING OF STORED LETTERS
LIST THE LETTER ID'S
FIND INFORMATION
FIND AN AVAILABLE LETTER
To print, or view, a list of the letter numbers and titles stored in
Word Processing, follow the procedures below...
5 (Word Processing)
5 (Print a Letter)
6 (List the Letter ID's)
Printer (1-X)? For a printed copy, choose a printer and press
return. To view on screen, hit return only.
You will receive the following prompt:
DISK FILE : L010 with X letters available in 215040 bytes OK
(n,p,e)? A return will list all "L01" letters and their ID's that
are stored in the system. You will receive this same question for each
letter file on your system (e.g. "L02", "L04", "L08" etc.). If you
want all the letters in a certain letter file, listed answer with a
capital "Y" or return. If you do not want to list this file, but you
want to list one of the others, answer with a "N" to the ones you do
not want then answer with a "Y" or press return at the file you want
listed. NOTE: When you have received a listing and notice a "^" before
the letter #, this means there are unused letters before this letter.
"E" prompts for Another Letter file <>?. If you want only one
letter file input the letter storage file number and press return. A
return at this prompt takes you to the datebook question.
Another Letter file <>? This prompt will appear after all
letters have been listed. To escape this routine, press return only.
To list one letter file enter the storage file number and press
return. (i.e. L04000)
Datebook (y)? See Management section, 2.9, of your manual.
NP
To find a particular letter...
5 Word Processing
5 Print a Letter
12 Find Information
Use this selection to locate a letter, stored in Word Processing, by
entering some identifying information that is contained within that
particular letter.
After choosing 12 Find Information, you will receive the following
prompts:
Printer (1-X)? Enter a printer number if you want a printed copy
of what is found. If you only wish to view it on the screen, return at
this prompt.
String ? Enter any identifying information that can be found
within the letter you are searching for.
Particular File? If you know the letter file that your letter is
located in, enter the filename here. (i.e. L04000). The system will
then limit its search to that particular file.
The system will search through the letter file(s) and anytime it
finds the information you entered at the previous prompt you will
receive a letter number and the prompt:
OK (n)? If this is the letter you are searching for, hit return
and you will be taken to that letter. If this is not the letter,
or you are not sure and want all the letters containing this
information, enter an "N". The system will continue on with its
search. When all letters have been searched you will be returned back
to a <>? prompt. A return will take you to the Print a Letter menu.
To find an available letter...
Letter #? When you are under Input a New Letter and you need to
find an available letter number, at the Letter # prompt input a ?.
You will now receive the following prompts:
From letter storage #? Input the letter number you want to start
the search at. For example, if you wanted to store your letter in an
"L02" letter number you could tell the system to start the search at
L02001. In doing this you don't waste your time going through the
"L01" letter numbers. Letter numbers must begin with capital "L"s.
NP
To letter storage #? Input the last letter number you want to
search through. (i.e., L02099)
The system will search using the letter range you just input in the
two previous prompts. When a blank letter is found (a letter with no
ID and 0 lines) the system will assume you want to use it to input a
new letter. You will be taken directly to the "Letter ID" prompt to
begin entry of your new letter. For more information on entering a new
letter see page 5.3.1 of your manual.
NOTE: The "?" will not work at the "Letter #?" prompt you receive
after choosing selection 2 Print a Letter.
5.15.
COMPUWORK MANUAL
1/1/93
HOW TO DELETE A LETTER FROM STORAGE
To delete a letter so you can reuse the letter #, follow the procedure
below........
5 (Word Processing)
5 (Print a Letter)
15 (Delete Letters)
Letter storage # to delete ? Enter the number of the letter you
want to delete so that it may be reused.
After entering the letter number in the previous prompt, you will
see the "ID" of that letter appear and you will receive the following
prompts:
If the letter is set up with a code 9 (means do not delete), you will
receive Code is 9, want to over-ride (y)?. If you still want to
delete the letter, you must enter a "Y".
OK to DELETE (n)? A return or input of a "Y" will delete the
letter. If you see the ID and then decide you do not want to delete,
you can enter an "N" and the letter will not be deleted.
If you chose to delete the letter, you will receive the message:
L0XXXX (the letter number you chose to delete) has been deleted.
Letter storage # to DELETE (n)? You may continue to delete letters
by entering another letter number or you may exit by hitting return.
5.16.
COMPUWORK MANUAL
1/1/93
THE COMPUWORK TYPEWRITER
DIRECT TYPE
FAX COVERSHEETS
TYPEWRITER
Direct type is a program designed to input letters, documentation, or
memos free-form, allow corrections, then print immediately. When
using 'Direct Type' you would enter your own heading and closing
information. This program was mainly designed for individualized
memos, not mass mailings.
5 (Word Processing)
Enter your password and hit return.
5 (Print a Letter)
5 (Direct Type)
Use Dictionary (y)? If you wish to check the spelling in the
letter you are about to input, answer with a "Y". If you don't want to
use the dictionary answer with a "N".
Please begin At this prompt you start entering the body of your
letter. If entering for a FAX Coversheet, 18 lines is the maximum
number of lines available.
During input of your letter you may enter an ! at the beginning of
a new line. This will insert a letter, or part of a letter,that is
already stored into the letter you are entering. See page 5.17.7 for
more information on how to use this Text Command. When inserting
letters from Direct Type line number 1, the "in regards to", will not
be moved.
When you are finished entering your letter, enter an "*" and return at
the beginning of a new line.
You will now be in the Update mode. Use the arrow keys to move around
within the body of your letter to make corrections. After all
corrections have been made, to exit on WYSE terminals or "new beige"
ADDS 4000 hit your home key, for "old black" ADDS terminals hold the
shift key down then hit the home key.
(NOTE: You cannot add extra lines in the update mode under
Direct Type, so it is important that you enter all of your letter
before entering an asterisk and going into this mode.)
NP
Check Spelling (n)? If you answered "Y" to "Use Dictionary" you
will receive this prompt. If you answer with a "Y" the system will
automatically check the spelling in your letter. When the system finds
a word that is misspelled the word will be brought up with a ?
after it. At this point type in the correct spelling and the system
will correct the word within your letter. (NOTE: The system will
show all words not entered in the system dictionary as misspelled
words. When this occurs you may enter a "+" (plus sign) after the "?"
and the word will be added to the dictionary.)
Shall I Print It (n,e,c,m,f)? If no errors were made, make sure
paper is loaded in the proper printer (it can be continuous or
single sheet) then hit return and your letter will start printing.
To exit the letter, enter an E and return, and you will receive no
printing. To get back into the update mode, enter an N. To send
this memo to login groups set up in Mail Distribution (E mail) enter
an "M" (see page 5.26.1 for information on Mail Distribution). To have
this memo sent to Automatic Fax, enter an "F".
To receive a coversheet for FAX transmitions, address an envelope, or
get a mailing label for this memo enter a C.
NOTE: This selection can only be used if you have a LASER printer.
You will receive the following prompts:
Want lookup (y)? If you have the address you want to use for this
memo stored in Address Book you may answer this prompt with a "Y"
and some information will automatically be inserted into the following
address prompts:
# copies ? Enter the number of copies needed.
Printer ? Enter your printer number.
XX Record # or string? Enter the record number from Address Book
that contains the address you want to use. (If you did not answer
"Y" to "Want Lookup" you will not receive this prompt.) You will now
be able to view the record you chose and will receive OK (n)?. If
this is the correct record just hit return. If this is not the correct
record enter an "N" and the system will continue to search.
Non Custom letterhead (y)/Cassette (2)? If you have a Custom
letterhead (macro) enter an "N", a "/", then the cassette number you
want to use. If you do not have a custom letterhead, answer this
prompt with a "Y", a "/", then the cassette number you want to use.
Example: N/2 = Custom Laser letterhead printed from cassette 2.
If you return through this prompt the system defaults to N/2.
NOTE: When using non-custom letterhead the system will automatically
print your agency's name and FAX number at the bottom of the form. To
enter or change your agency's Fax number, select 2 Management, 8
Address Book, then 11 Change FAX number. You will need the LEVEL I
code to store or change the FAX number.
NP
Client #? If you want to address this memo for a client you may
enter the client number here and some information will automatically
be inserted into the following address prompts. (This works like the
above prompt "Want lookup ?" except the information is pulled from
the Client file instead of Address Book.)
The following prompts may have already been inserted if information
was pulled from Address Book or the Client file. If there is correct
information to the left of the prompt you may return through that
prompt. Input any information that has not been automatically
inserted, or which needs to be corrected/changed.
Send to FAX #? If sending your memo via FAX you may enter the FAX
number you are sending your memo to. If not using FAX just return.
Attention? Enter your attention line.
Company ? Enter the company name.
Date/Time Enter the date and time you are sending this memo.
if different than what is on your screen.
Address env Enter the first line of the mailing address.
Address env Enter the second line of the mailing address.
From ? Enter the name of the person sending the memo/FAX.
# Pages ? Enter the number of pages including the coversheet if
sending via FAX. If not needed, just return.
OK(n,e,a=address env)? If everything has been entered correctly
just hit return. You will now receive your cover sheet. If input is
not correct enter an N and you will be able to make corrections.
If you wish to address an envelope enter an A.
For Label (y)? If you want the address printed on a Label enter a
"Y". If you do not want to print to a Label just return.
Add return (y)? If you want a return address to print on your
envelope enter a "Y". If not just return.
Want P&C ? If you want the words Personal and Confidential to
print out on your envelope answer with a "Y". If not needed just hit
return.
You would then go to the Laser and hand feed (cassette 0) an envelope
into the printer. The envelope will be fed face (address) side up, but
upside down, so that the top of the envelope is toward you and the
bottom of the envelope is away from you when placed on the tray. Slide
the envelope into the printer until the printer starts pulling the
envelope into the printer. Your envelope will now be addressed. To
exit the program without anything being printed enter an E.
If you hit return only at the OK (n,e,c,m,f)? prompt you will
receive the following prompts......
NP
Printer ? Enter the printer number you want to send your letter
to.
Successful (n)? If the print was successful, hit return only. To
receive another printing, or copy, enter an "N" and return and the
letter will reprint immediately.
Datebook (y)? See the Management section of your Compuwork Manual
for more information.(page 2.5.1)
Select 1 (Menu) to return to the Main Menu.
TYPEWRITER
This selection is currently not in use.
COMPUWORK MANUAL
1/1/93
5.17.
SUMMARY OF COMMANDS
Below is a list of the commands and explanations you will use in Word
Processing. ALWAYS REMEMBER that after you enter a command, you MUST
HIT RETURN. To VOID a command, enter a backward slash immediately
following the question mark after the A - Z command code.
UPDATE COMMANDS:
To update: Enter the command code, followed by your instruction of
what information to update, (refer to the explanations after the
command codes) and HIT RETURN. A return only at the update command
will make the screen scroll backwards 10 lines or the number of lines
you set to scroll with the "S" command.
* Ends input when you are entering a new letter and
during update, when you are inserting or entering line
by line.
OK? Computer response asks if entries are correct. If
Yes, enter a Y or y. If No, enter an N or n.
A or a Adds information AFTER or to the end of a line(s).
Enter the first line # to add on to, space, the last line #,
space, then space again, and key the information to be added
and return. Then enter an L for list.
B or b Adds information BEFORE or to the beginning of a
line(s). Enter the line # to add to, space, the last line
#, space, and enter the information to be added before a
line, space and return. Then enter an L for list.
C or c Mass changes will change words throughout your entire
letter. e.g. /incorrect info/correct info/
You may leave off the last slash if you only want the first
occurence of the incorrect information changed.
Individual line changes to change words in a particular
line. e.g. /incorrect info/correct info/from line # (a
space) to line # then return.
DON'T forget the slashes, they tell the computer to change
what is in the first block to what is in the second block.
D or d Deletes a line or lines. To delete one line, enter
that line # only. To delete more than one line, enter the
first line # to be deleted, then space one time, and enter
the last line # to be deleted. Hitting the spacebar after
the first line # is important; to the system it means
through.
NP
E or e Equals or centers a line. To center one line, enter
that line # only. To center more than one line enter the
first line # to center, then space one time, and enter the
last line # to center. You may enter a third number after the
"last line #" that will offset the centering. Use the "+" or
"-" when using this third number depending on the offset you
want.
F or f Finds information in a line. Enter some identifying
words from the line you are searching for. When the computer
finds this information, it will ask if you need another line
with this same information. If this is the line you are
looking for, hit return, and the cursor will move to the
beginning of the information being searched. If it is not,
enter a Y and return and the computer will look for another
line with this information. When in the body of the letter,
to escape, hold the shift key down and press the home key.
G or g Indents a line. To indent one line, enter that line
# only. To indent a series of lines, enter the first line to
be indented, then space one time, and enter the last line to
be indented. Line 1 line 2 and a space = + or - number to
indent.
H or h Cut and paste. Move a portion of the letter from one
area to another area. At the update, enter a command eg:
h T L1 L2 C1 C2 L3 C3
Where T=type = 0 Duplicates old information
1 Pack old location
2 Blank old information
3 Blank old information ONLY
4 Blank & Pack old information ONLY
5 Insert and Move old information
L1= From line of information to be moved.
L2= To line of information be be moved.
C1= From column of information to be moved.
C2= To column of information to be moved.
NOTE: L1,L2,C1,C2, define a rectangle of information on the screen.
L3= Start line to move information to.
C3= Start column to move information to.
Use space bar between numbers
eg. H 1 5 6 20 30 8 4
NP
I or i Inserts a line or lines. To insert, enter the line #
you want to start inserting AFTER. Hit return and you will
notice the next line number under your update message. At
this point you may enter the information you want on that
line and hit return or continue typing and you will now
receive the next line. To enter blank lines, when you receive
the line number, hit return through as many lines as needed.
To end inserting, enter an * at the beginning of a line and
return.
J or j Will right justify margins, or columns, to make
characters flush with the right margin. This command is
especially nice when working with number or amount columns.
To right justify enter the column to start with, space, the
column to end with (this would be the ending position of the
column or margin), space, enter the line to begin with,
space, and the line to end with. When working with number
columns, refer to the T update command if you need to total
these columns.
K or k Will check spelling within a letter. Enter a K at
the update prompt. Next enter the line # you want to start
checking, a space, and the line # you want to check through.
If the system finds a misspelled word, the word will be
brought up with a ? after it. At this point enter the word's
correct spelling and it will be corrected within your
letter.(NOTE: The system will show all words not entered in
the dictionary as misspelled words. When this happens if it
is a word or a proper noun that you want added to your
dictionary file then enter a "+" (plus sign) and the word
will be added to the dictionary.) The Dictionary will not
work on a letter that has been input in all capital letters.
L or l List the lines of a letter. Entering an L and
return, will list the next 10 lines (or the number of lines
you set using the "S" command). To list lines starting at a
particular line #, after you enter an L, enter the line # you
want to start viewing. You can view 20 lines at a time.
M or m Moves lines from one location to another. To move
lines, enter the line # of the first line to move, followed
by one space, enter the line # of the last line to move,
followed by another space, then enter the line # to move
these lines AFTER. To the system the first space means
through, and the second space means after.
N or n Will right justify the margin of an entire letter.
You must also enter from line #, space,to line #. You may
also enter width to use and an offset, but these two inputs
are optional. The command must be put in as follows: Enter an
"N" or "n",from line #, space, to line #, return. To add the
NP
two optional inputs, enter a space after the "to line #"
input, the width, space, the offset. (NOTE: The width is the
number of characters across you want to justify to.) The
offset is the number of characters in a line that tell the
system to ignore a line when justifying. For example, if you
don't want the system to try and spread this line out to
justify it, you would enter a 30 for the offset. If you do
not enter the last two options, width will default to current
width and offset will default to 20 characters.
O or o Will left justify margins, or columns, to make columns
flush with the left margin. To left justify, enter the
beginning position of your left margin, space, through what
column, space, the beginning line number, space and the
ending line number. To total these columns, if so desired,
refer to the T update command.
P or p Packs information in lines to get as much on one line
as possible. To pack lines, enter the first line #,
followed by a space, then enter the last line # to be packed.
To the system the space means through. You can pack more
than one paragraph at a time and still leave a blank line
between paragraphs. To pack lines leaving a left margin
indentation, enter the line packing information as you did
before, including an additional space, and the number of
spaces desired for left indention. To pack lines leaving a
left and right margin indentation, enter the line packing
information, followed by the right indention routine,
followed by another space, and the spaces desired for the
left margin indention.
Q or q Quit updating. Allows you to quit entering corrections
and return to the storage message.
R or r Repeats a series of lines. To repeat, enter the first
line # to be repeated, then space one time, and enter the
last line # to be repeated, then space again, and enter the
line # to repeat these lines AFTER. To the system the first
space means through, and the second space means after.
S or s Scrolls 10 lines. To change number of lines set to
scroll, type in an S at the update command then the number of
lines to scroll. Hit return.
T or t Totals columns. To total, enter the first line #, space,
through the last line #, space, for the beginning column #,
space, through column #. This command can be used in
conjunction with J for right justify and O for left justify.
You must have two blank lines after the column(s) to be
totaled in order for total to work properly.
NP
U or u Changes everything in a line or lines to upper case
(capital letters). To capitalize one line, enter that line
# only. To capitalize more than one line, enter the first
line #, then space one time, and enter the last line #. Also,
if you are using columns within your letter you may also
enter after the last line #, a space, the number of the first
column to change, another space, and the number of the last
column to change.
V or v Changes everything in a line or lines to lower case (small
letters). See "U" command above.
W or w Changes the width of the letter from 70 characters to how
many characters you want per line, not to excede 70. To
change the width, enter the number of characters you want per
line, e.g. 50 and return.
X or x Allows you to start entering by line again at the end of
your letter.
Z or z Will save the letter, exit to print a letter, and skip
directly to the "Input the Addressee (y)?" prompt. This is
used to skip several steps in sending a letter after it has
been updated.
@ Will order columns of information. For example, @? 1 10
will put lines 1 through 10 in alpha/numeric order.
< At the update prompt will place a "<" at the right of the
data. This will show blank spaces in the data. Another
"<" returns the letter to normal.
SAVE Type in the word save at the update command and your letter
will be saved immediately. A user can do this periodically
during the input of a long letter. After you have saved the
letter the screen will go back into the update mode. An X
entered here will continue input. Command appears strange on
screen: S?AVE
UNDO Type in the word undo at the update command and your letter
will be returned to the way it was from the last time you
SAVED your letter. You would use this command if you had
made changes within a letter and were not happy with the
outcome and had previously saved/stored the letter. Command
appears strange on screen: U?NDO
NP
TEXT COMMANDS:
NOTE: The first 8 commands, listed below, must be entered on a new
line, by themselves, in the body of a letter.
NC Entered at the beginning of the last line on a letter,
means no closing needed at the end of a letter. The main
purpose of this clause is for sending a 2 page letter; the
first page to be printed on letterhead stationery and the
second page on blank. This would require 2 letter numbers,
with the first page having no closing. This command is ALSO
used when the closing and signature have been stored in the
letter to avoid a second closing from printing during the
time of print.
NP Entered at the beginning of a line and return tells the
computer to go the the next page to finish printing this
letter. This is good if you have an introduction page. It
allows you to enter your introduction in the same file as
your letter.
UL Entered at the beginning of a line and return means to
underline the information on the line below. This is more
effective when using a letter quality printer.
SL Enter at the beginning of a line to skip a line during
print. If you want to skip more than 1 line, enter SL and
the number of lines to skip. For example: SL4 would skip 4
lines.
^1 & ^2 To underline a portion of a line, perhaps to emphasize a
word, enter a caret (shift and the 6 key), and a one at the
beginning of the line ABOVE the information to be
underlined. Space over to the word or words you wish to
underline, and enter hyphens directly above these words, then
hit return. NOTE: If the word you need to underline
falls at the beginning of a line, you would need to enter a
^2 followed by hyphens through the words to be underlined.
This tells the system to underline the first two positions of
the line below, through the end of your hyphens.
^1 & ^2 To Double Strike a portion of a line enter a caret (shift
and the 6 key), and a 1 at the beginning of a new line
ABOVE the information to be double struck. Space over to
the word or words you wish to Double strike, and enter
asterisks directly above all characters you want to Double
strike. NOTE: If the word you wish to Double strike falls at
the beginning of the line, enter a ^2 followed by asterisks
above the remaining characters to Double strike.
NOTE : When using the double strike command and the
underline command in conjunction with each other, the
underline command should come first then the double strike
command. Double Strike command not for use with Laser print.
NP
^3, ^4 To store spacing information for the printing of a letter,
or ^5 on the first line of the letter, enter ^#, followed by a
spacing code, followed by the new spacing. By doing this,
you change the next available line to the subject line.
Refer to your manual, under Word Processing, to the section
"Storing Print Format Changes" for more detail.
^13 To use word processing to print 130 characters across a
page enter a ^13 on line 2 of your letter at the far left
of the screen (right where your cursor lands when you press
return to exit line 1). Press return after entering the ^13.
Begin typing on line three. When you print this, lines 3 & 4
will become one line and lines 5 & 6 will become the second
line, this will continue on until the letter is printed.
CONTROL T (Toggle) holding down your CTRL key and hitting T
will allow you to insert or replace information in a
line. Holding down the CTRL key and hitting another T
will release the command.
A BACKWARD SLASH has several functions: 1. Entered in the body
of a letter, means to insert information before, or during,
printing. This is good to insert variables, such as: amounts,
dates, etc. Keep in mind, when using a backward slash for inserting,
hit return before reaching the end of a line to reserve room for the
information to be entered. To reserve space follow the backward slash
by carets (^), enter the number of carets for the number of spaces
needed. These will also help you align columns.
2. When entered at the beginning of a line, allows the left margin
to be reset. Enter a backward slash and return at the beginning of
a line, enter the new left margin value and return. To reset the left
margin back to normal, enter another backward slash at the beginning
of a new line an hit return at the question mark.
3. To escape an update command, enter a backward slash directly
after the A - Z command code, and return.
An EXCLAMATION POINT at the beginning of a new line and return
means insert a letter on file, within the letter you are entering.
If there is a standard paragraph, or paragraphs, your agency uses in
letters frequently, you may want to store this standard information in
a letter number file of its own. Then when you are entering a new
letter you can enter an "!" at the beginning of a new line and return.
Then you are asked the file number (letter number) you wish to insert.
Insert your standard information letter number and return. The system
will then ask from line # to line # and will automatically insert the
paragraph/paragraphs you chose, by entering the line numbers, into
your letter. Pressing return only at the from line # and to line #
prompts will insert an entire letter within the new letter you are
working on. This is useful when you wish to duplicate a letter and
just change variable information.
NP
Using the STRING OF LETTERS command you can pull certain lines from
different letter numbers to create a new letter or insert part of a
letter into a letter string. (NOTE: For more information on Letter
Strings see page 5.13.1, Sequence of Letters.) To insert lines from
a letter within a string: enter the open bracket ( ) followed by the
letter # then space over to postion 11 and enter the first line # to
be inserted then space over to position 16 and enter the last line #
to be inserted. For Example: L08001 22 25
EDIT COMMANDS:
To MOVE THE CURSOR around: For ADDS terminals, hold the shift key
down and hit the home key, this takes you to the top of the screen.
To move up, down, across, and back, hold the shift key down and hit
the appropriate arrows. To return to update, hold the shift key down
and hit home again. For WYSE terminals, hit the home key and this
will take you to the top of the screen. To move up, down, across, and
back, hit the appropriate arrow key (the key that points in the
direction you want to move). To return to update, hit the home key
again.
ESC CHAR To delete a portion of a line or paragraph. Position the
cursor at the beginning of the data to delete. Hit the escape
key then enter the alpha character to delete through. Home
will return you to the update message. If packing the
remainder of the paragraph is necessary, under the Update
Commands, refer to P for pack.
ESC 0 Hit the escape key and then hit zero, will add a
blank line before the line the cursor is on.
ESC 1 Hit the escape key then hit a one, will SPLIT A
LINE just to the right of the cursor and make this information
a new line.
ESC 2 Hit the escape key then hit a two, will delete
everything from the cursor to the end of the line.
ESC 3 Hit the escape key then hit a three, will delete
everything from the cursor to the beginning of a line.
ESC 4 Hit the escape key then hit a four, merges the line
the cursor is on and the line below with a character space
between them.
ESC 5 Hit the escape key then hit a five, deletes the
line the cursor is on.
ESC 6 Hit the escape key then hit a six, will mark a
< (from) location. This command is used in conjunction with
ESC command 8.
NP
ESC 7 Hit the escape key and then hit the seven, will mark a
> (to) location. This command is used in conjunction with
ESC command 8.
ESC 8 Hit the escape key and then hit the eight, deletes text
that has been marked using the ESC 6 & 7 commands above.
ESC 9 Hit the escape key and then hit the nine, moves marked
text after the line you are on. Text is marked using the
ESC 6 & 7 commands.
ESC TAB Hit the escape key and then the Tab key. Moves cursor to
the center of the text.
ESC UP ARROW Hit the escape key and then the up arrow. Moves
cursor to the top of the letter.
ESC RIGHT ARROW Hit the escape key and the right arrow. Moves
cursor to the right of of the line you are on.
ESC LEFT ARROW Hit the escape key then the left arrow . Moves
cursor to the left of the line you are on.
ESC DOWN ARROW Hit the escape key then the down arrow. Moves
cursor to the bottom of the letter.
ESC SPACE BAR Hit the escape key then the space bar. Deletes the
word the cursor is on.
ESC `(TIC MARK) Hit the escape key then the tic mark. Deletes
marked text, but will not pack. Used in conjunction with
ESC 6 and ESC 7 commands.
ESC \ (BACKWARD SLASH) Hit the escape key and the backward slash.
Will delete and pack marked text. Used in conjuction with
ESC 6 and ESC 7 commands.
OK (n,c,id,p,r,l)? To STORE A LETTER, the N means do not
store, the C means change the letter number (possibly the letter
was too long for the number you chose), ID means change the letter
ID or title, employee #, letter code, Date, For Employee, Code 1 and
Code 2, P means print the letter as it is stored, R means
return into the body of the letter. Press return only to store the
letter. L produces the List ID's program to be used to locate an
available letter number.
PRINT COMMANDS:
The following is a list of commands that, if you have a Tally
printer, can change the size and type of print in your letters.
NP
Your Tally printer must be set on matrix (high speed) print in order
to make use of these commands.
^6 To change the print to double width enter a ^6 at the
beginning of a new line above the line you wish to change.
(CAREFUL when using this command not to fill a line-since this
doubles everything you might end up printing right off the
page.)
^7 To change the print back from double width enter a ^7
at the beginning of a new line after the line or lines you
wanted to be double width.
^8 To change the print to compressed double width enter
the ^8 at the beginning of a new line before the line you wish
to change.
^9 To return to normal print (standard) enter a ^9 at the
beginning of a new line before the line you wish to change.
^10 To return to matrix (high speed) print enter a ^10 at the
beginning of a new line before the line or lines you wish to
change.
^11 To change the matrix print to letter quality enter a ^11
at the beginning of a new line before the line you wish
to change.
5.18.
COMPUWORK MANUAL
1/1/93
TAB SETTING
There are several ways to set up Tabs for columns and indentations.
One is mentioned on page 5.3.3 of the Compuwork Manual. The following
reviews the other methods of setting Tabs.
A. Set Tabs
Select 5 (Word Processing).
1 (Letter Generation & Update)
Letter Storage #? Enter your letter number and press return.
7 (Set Tabs)
TAB? Press return.
1? will appear on your screen. Enter the number of spaces to
skip (remember cursor starts at 1 NOT zero) and press return. A
2? will appear; enter the second column and press return.
This will continue so you can enter up to 7 columns. When you are
finished entering column numbers, just press return through the
remaining ?'s.
NOTE: In referring to column numbers, those
are the numbers at the top of the letter
screen.
Example:
0....:....1....:....2....:....3....:....4....:....5....:....6
(10) (15) (20) (25) (30) (35) (40) (45) (50) (55)
After you have entered your tabs the screen will return to the
Word Processing Menu.
Select 3 (Input a new letter) following the normal procedures
for entering a letter.
NOTE: The ` (tic) next to the print send key
will move the cursor over to the columns you
have set up under Set Tabs as you input. Once you
leave Input a New Letter the tabs are set back to
zero.
NP
If you are working with number columns you might want to refer to
the J or O update commands to justify right and left margins or
the T command to total columns.
B. Set columns as you go.....
To set columns as you are working in a letter, you can use a
backward slash and press return. At the ? enter the column number
and press return. Your cursor will advance to the column number
you entered on this line.
5.19.
COMPUWORK MANUAL
1/1/93
DICTIONARY
A Dictionary is set up within your system. You may add, delete, or
search for specific words. The Dictionary can also be used for
checking spelling within custom or stored letters.
Select 5 (Word Processing) from the Main Menu.
8 (Dictionary)
This will take you to the Dictionary Menu.
TO ADD WORDS:
Select 2 (Add XX words XX%)
XX words= # of words already entered in the Dictionary.
XX%= Percentage of the Dictionary file that has been used.
?= Enter the word you want to Add. (NOTE: All words must be
entered in lower case letters. NO CAPITALS.) To add another word
enter it at the next ?. To exit hit return only at the ?.
TO MERGE OLD AND NEW WORDS:
Select 3 (Merge XX Old words & XX New Words).
The system will insert and alphabetize all the new words you have
added into the already set up and alphabetized existing words.
(NOTE: This is time consuming and should only be done when
necessary. Whenever new words are added they are tacked onto the
end of the dictionary file. Check the total number of new words
that have been added which appears next to this selection, if quite a
few words have been added then you want to do a merge. Merging the
new words will speed up the check spelling process in word processing.
CAUTION - Others should be out of word processing<>? This is the
next prompt you will receive. If you wish to continue hit return.
After this procedure is complete you will receive Merge
Complete<>?. Hit return at this prompt.
TO DELETE WORDS:
Select 4 (Delete).
Delete? Enter the word you wish to delete out of the Dictionary.
This system will tell you the address in the Dictionary where the
word was found. Next you are asked OK to DELETE (n)?. If you
still want to continue, hit return. If you did not want to delete
this word you would enter an "N". To exit hit return at the delete
question.
TO SEARCH FOR A WORD:
Select 5 (Find).
Find? Enter the word you want to search for. If the word is found
in the Dictionary you will receive the message: FOUND AT
XXX. This tells you the word was found in the Dictionary and the
address within the Dictionary where it is located. If the word is not
in the Dictionary you will receive the message NOT FOUND. To exit
hit return at "Find ?".
TO LIST STORED WORDS:
Select 6 (Print).
Character? Enter a lower case, NOT A CAPITAL, letter.
The system will then bring up all words beginning with that character
that are stored within the Dictionary. At the "<>?" prompts, return.
The system will then list the next 110 words stored that begin
with that letter. After all words have been listed for that character
you will receive the "Character ?" prompt again. You may get a
listing for another letter or just return to exit.
TO DELETE ALL WORDS FROM THE DICTIONARY:
Select 7 (Zero the Dictionary - CAUTION).
Level I? Input the level I code and press return.
If you choose this selection you will delete everything from the
Dictionary. (NOTE: Before zeroing out the Dictionary please call
Compuwork.)
TO VIEW THE NEWLY ADDED WORDS
Select 8 (Test).
This selection will list the words that have been added to the
dictionary since the last merge, and also the beginning address of
the "A" words that are stored on the hard disk (eg A-2). If any new
words have been added they will appear after the 2 index.
CHECK SPELLING:
The Dictionary is also used in the update mode in Word Processing to
CHECK SPELLING within a stored letter. To use this option see page
5.17.3, Summary of Commands: K for instructions.
5.20.
COMPUWORK MANUAL
1/1/93
DATA SOUTH PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a Data South printer and need this section for
instruction.
C-ITOH 815 PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a C-ITOH 815 and need this section for
instruction.
C-ITOH 315 PRINT COMMANDS
This manual section must be requested from Compuwork. Call Customer
Service if you have a C-ITOH 315 and need this section for
instruction.
5.21.
COMPUWORK MANUAL
1/1/93
MVR REQUESTS
The following selections will allow your Agency to receive reports on
clients' driving records from your states Department of Motor Vehicles
using the DAC service. Using this program you will be able to send and
receive MVRs, over the modem, directly to and from DAC. This will save
your agency a great amount of time. When you send reports over the
modem you will usually receive them back within 1 to 3 days, depending
on the state requested.
From the Main Menu:
Select 5 Word Processing
6 MVR Requests
**NOTE: Menu selection numbers may vary depending on which MVR program
you are using (there are different programs for different baud rates).
Please go by the description of the selection rather than the
selection number.**
UNIX users: Please see additional notes pertaining to MVRs done on
UNIX systems, on page 5.21.9, after consulting these manual pages.
ADD REQUESTS:
This selection allows you to enter new requests to the batch file. A
backward slash in any field will end entry. NOTE: Requests can be
automatically transferred directly from stored personal auto rate
quotes. For more information refer to the Rating section of the
manual.
To add MVR requests select 2 (Add).
You will now receive the following questions:
NOTE: ALL INPUT MUST BE MADE IN UPPER CASE LETTERS.
Status? Enter a 0 (or return) for a request that has not yet been
transmitted to DAC. Enter a 3 if you want to enter a request with
incomplete information. A 3 status will not be transmitted.
Date? System date automatically inserted.
State? Enter the postal abbreviation (2-letter code) of the state
whose MVR records are to be searched. This will be the state in which
the driver's license was issued.
Subaccount? Enter the 3-digit code (assigned by your office) to
the person requesting the MVR. If subaccounts have not been assigned
or it is not necessary for your agency to assign them, enter a 999.
For Direct Billing to insurance companies, enter the company's 3
digit company code here.
NOTE: DAC will send a separate statement for each subaccount.
Quoteback ID? This field is designed as a memo to record the
requesting person, department, branch office, etc. This is an optional
field.
License #? Enter the driver's license number.
Birthdate? Enter the birthdate as a 6-digit number, as in 021371
NOT as 2-13-71 or 02/13/71.
Last name? Enter last name in all capital letters with no
punctuation or spaces. i.e. ONEAL not O'NEAL.
First name? Enter first name in all capital letters with no